Today 9:00 AM - 9:00 PM*
*At this time store hours may vary.
Sunday
closed
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 9:00 PM
Saturday
9:00 AM - 9:00 PM

Customer Reviews of Planet Honda

3.9
Overall Rating
(9)
Recommend: Yes (7) No (2)
Write a review: Sales | Service
sales Rating

Great Service

by Brayan on 01/29/2021

The service was very quick, needed to lease a car and drove off with the car in a few hours. The reps were accommodating and the establishment was clean and complied with health regulations put in place for covid.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
536 Reviews
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sales Rating

Great Service

by Brayan on 01/29/2021

The service was very quick, needed to lease a car and drove off with the car in a few hours. The reps were accommodating and the establishment was clean and complied with health regulations put in place for covid.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Sale

by Mina Elhamyani on 12/02/2020

Thank you much Mr Antonio Matos for your help, I appreciate everything you did for us today . looking to work with you again.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
sales Rating

Good experience, fair price

by Ilya M on 12/02/2020

Bought my second CRV at Planet Honda within a year (it was time to update our cars). This time Antonio Matos was helping me, and he was great. I'm getting a year-old certified pre-owned car for a price that is around KBB fair value. The whole thing was quick, painless and pleasant. Would definitely do business with Planet Honda again, and will request for Antonio Matos by name.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Fantastic experience!

by Owen Nurse on 11/07/2020

This was by far and away the easiest experience that I have ever had at a dealership. I spoke with several other Honda dealers before going to Planet Honda. By far and away, Planet Honda - specifically Frankie Talarico - was the most straightforward, honest and upfront dealership and salesman. He was so personable and transparent with me that I felt bad having my wife negotiate with him (she's a tough negotiator!)! Their showroom has an amazing energy and was impeccably clean and sanitized. They even had the nice touch of hanging a "congratualtions on the new car Owen" sign off of the rear view mirror of my purchase! Would highly recommend them to anyone looking for a Honda! Ask for Frankie - he's amazing!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

New car

by Vikash kumar on 10/29/2020

Working with this dealership was the best experience! I went to multiple dealerships in 50 miles radius, almost all the people were very nice in all the dealerships but Planet honda have some exceptional men. Stephen March was my man! He did a wonderful job. Buying a car is exhausting process, you worry about the deal first then finances and other stuff but Stephen helped me like he was purchasing for self. He got me the best car deal and finance offer, the latter I wasn’t even expecting.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Beware

by Beware on 09/17/2020

We all use reviews to help us out, many of us wouldn’t let one bad review change our minds about a decision however be aware using this dealership! Looking the other way may cost you $$. Please look up the owner of this company Tim Ciasulli Take your time to look up what you’re getting yourself into. And don’t be afraid to walk away. The floor sells one deal, but the back end will present a warranty at extra cost ( which should probably already be included with a standard Manufacturing warranty ) the sales team apply constant pressure and follow you around the dealership. The wait time for service is 2+ hours. I am not going to use my bad experience to make you reconsider, but I will use my bad experience to warn you. Find another option or dealership. If you want to be respected, if you want a good fair transaction, well this is not your go to place. Honda’s are the for the middle class don’t get caught paying for a BMW while you are driving an Accord! ( I mean no disrespect ) Bad credit, no credit, no down payment should not be reason you accept less than exceptional service for your time and money ! BEWARE

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
sales Rating

Undisclosed Fees

by Avi Roth on 08/26/2020

There is a mandatory $695 fee for stripes and door guards as well as a mandatory $129 fee for filling the car tires with nitrogen. Buyer beware these are non negotiable and not listed fees.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Amazing Deal!

by Diana Lourenco on 02/01/2020

I recently traded in my lease for a new car and Miguel Toro was fantastic during this process. He was able to get me an amazing deal on my new lease and he was extremely friendly and professional. Overall, I recommend Miguel to anyone looking for a reliable car and a good deal. Thank you again for my new ride!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
service Rating

A Bait and Switch

by KS on 01/21/2020

This is a review for the Planet Honda Body Shop. We brought our car in for frontal body work due to a deer collision and left (3-4 weeks later) with a car that needed an engine replacement. The whole experience has been completely horrendous and I still cannot believe the lack of courtesy toward the customer both in words and action. The body shop adjuster/consultant we worked with was not a person of his word and was very unsympathetic towards the situation. We brought in a car with NO engine issues and was returned a car with a used engine! The engine replacement was due to a mistake on their part from the initial body work and repair: the coolant cap on the car's radiator was not properly installed, causing the coolant to leak and then damaging the engine. Due to this negligence, my family was stranded on an express highway with a broken down car in a very precarious and awful situation. The car was towed to the shop (it had been less than 24 hours) and once the mistake was identified, it took over a week to order (apparently 2 engines) and install a USED engine and on the day of pick up we found out that the engine that was installed was not the one promised and they were reluctant to provide the appropriate paper work. No thank you, Planet Honda Repair for the terrible experience, for losing thousands of dollars in value on my car, and for taking time away from me. And no thank you for your lack of courtesy on all fronts.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
service Rating

Amazing service advisor

by Luiz on 02/07/2019

Had both of my cars serviced at Planet Honda NJ. Great and quick service. Also the advisor who took care of my cars was awesome (Alan Mine) - he made me aware of all the services being performed and called me to follow up on a couple of items on one of the cars. Both cars were ready in a few hours.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
service Rating

Thanks Kirk

by CM on 02/01/2019

Got my standard oil change. Thanks Kirk for taking car of it.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
sales Rating

Sales

by Vilas on 12/28/2018

Sales, customer service, Internet and manager totally out of sync with pricing. Internet Price is just click bait to visit there center. Worst experience with Sales Person who was not only rude but has very limited knowledge of pricing. Avoid this dealership if you are planning to buy.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
sales Rating

CRV PLANET HONDA

by Brooklyn33 on 12/17/2018

I had my second positive experience at Planet Honda over the past three years. The sales department was very receptive to my needs and worked closely with pricing to meet my goals. It was a positive experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Don’t go to this dealer

by Manish_Kumar on 11/05/2018

Don’t go to this dealer, I have been using this deal from so long and recently I used other Honda dealer in my area then I realized these guys are crap, takes too much time and bad hospitality.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
sales Rating

Cheap people, will never buy any car again from Planet Honda again

by Manish_Kumar on 11/05/2018

I leased 2017 Honda CIVIC last year and while doing paper work finance manager Romney Corvalan gave me another product called “Lease shield protection” and he explained it will cover like door dent hit by other car door in parking/windshield damage by stones etc in $737.50 for 2 years. But when my windshield got hit by stone recently and I went for repair, these fellow told it can’t be repaired and it won’t be covered in protection plan. Same happened for door dent as well, they are saying pent has also gone so it will not covered. By the time I realized my $737.50 money went in vain it was too late but still I went to get this plan cancelled so that a least I will not feel cheated for remaining lease term. This Saturday I visited Plant Honda to cancel this protection plan and ask to arrange mitting with Finance guys then one guy (might be his name is Luise) told they don’t do cancellation on Saturday and I need to come on Monday to Friday between 9 to 5, such as disgusting people without any kind of self-respect and fall to lowest level to cheat people for few hundreds. My Lease is expiring in few months and I will never buy any car from Planet Honda again.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
sales Rating

Accord

by Steph908 on 09/23/2018

I came to Planet Honda looking to finance a used accord. Taylor was such a big help! He was very polite and extremely patient. Taylor helped answer all the questions I had about several of the used accords they had on the lot. I was able to test drive two of the cars and decided on a blue accord. I would recommend Taylor to anyone looking for a used car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
sales Rating

Tyler Getz Honda CR-V

by Chimene on 08/06/2018

It was a pleasure to meet Mr Getz. He is very patient, great personality

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Awesome!

by planethonda2 on 07/21/2018

Carlos Valencia helped us buy our car. He was very professional and not pushy at all. We loved that he wasn’t pushy and that he was straight forward. I would recommend him highly!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
service Rating

all day affair

by garyugood on 07/09/2018

went to get a tire replaced under warranty and my oil changed. took 5 hrs. to complete my service. not happy about that.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

lease car

by garyugood on 07/09/2018

great customer service . 4th car leased here. frank talerico, best salesman. knowledgeable and truthful.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Planet Honda Certified car

by Kashish on 06/22/2018

I came here(Planet Honda) to buy certified Honda Accord. Tyler was the contact person for the whole process. He is really a nice and friendly person. So helpful and gave answers of all my questions. No Negotiating coz prices are authentic. But overall the good experience and highly recommended. Thanks Tyler amd Jaime for the great service.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
videos
about our dealership

Planet Honda is one of the LARGEST Honda Dealerships in the USA! We're also the largest Certified Pre-Owned Honda dealer in New Jersey. Come in to test drive your favorite Honda and be sure to follow us on social media to stay up to date with all of the news and videos from Planet Honda NJ.

Planet Honda

2285 Route 22 West,

Union, NJ 07083

(877) 942-3792

Amenities
Complimentary Coffee
Cable Television
Collision Repair/Body Shop
Express Service
Customer Lounge Area
Languages Spoken (2)
English
Spanish