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Used 2021 Chrysler Pacifica Consumer Reviews

3.4 out of 5 stars
41 reviews

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Cons
5 out of 5 stars

Best Minivan on market.

Twigmite, 03/29/2023
2021 Chrysler Pacifica Limited 4dr Minivan AWD (3.6L 6cyl 9A)
1 of 1 people found this review helpful

I have a Limited AWD Pacifica, everything you could want in a minivan. Power is great, my close friend drives a Honda Ody, he agrees that the pick up and power is superior. The ride quality is very good, absorbs the bumps and rough roads easily. You can't beat AWD on a minivan when you are driving your family around. I have had no issues at all in the 2 1/2 years I have owned this vehicle. I highly recommend this vehicle

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Wonderful Car!!

Paula, 05/17/2021
2021 Chrysler Pacifica Touring 4dr Minivan (3.6L 6cyl 9A)
2 of 5 people found this review helpful

It is a dream to drive!

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1 out of 5 stars

Beauty is only skin deep

RobertS, 04/29/2023
2021 Chrysler Pacifica Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric plug-in hybrid EVT)
1 of 2 people found this review helpful

I leased a 2018 Pacifica Hybrid and I very much liked it. When the lease was up I decided to buy a new one. The 2021 I bought was almost identical to the 2018 I had leased, but the 2021 has been a real disappointment. The build quality was terrible (exterior panels didn't line up, interior stitching was crooked, upholstery was puckered, there were numerous rattles). When I took it to the dealer (Autonation Broadway Chrysler Colorado) I was told the issues were "normal" variations and were to be expected. After a few months the Uconnect media system broke and it took more than 2 months to get fixed. The software on the 2021 was also very different than on the 2018. The 2018 always ran on the battery until it was depleted and then switched to hybrid mode. So, on short daily trips you never used any gas. On the 2021 the car switches to hybrid when it's below 40 degrees, or the heater is turned on, or the air conditioner is turned on, or you accelerate onto an expressway. In other words, it rarely ran in all electric mode. Not much need for the "plug in" capabilities and not much real efficiency. Then there were two recalls that I was told needed to be addressed. Uncomfortable with the Broadway dealer I took it to Autonation Arapahoe Chrysler in Colorado for the recalls. When I got the vehicle back after two days the Hybrid functions had been delete from the Uconnect system (the E.Hybrid App was gone). When I called to complain they said I would have to make another appointment and they would need the car again for a "few days". When I asked to speak to the Service Manager, they hung up on me! This is my fourth Chrysler minivan, and it will be the last thing I ever buy from Chrysler.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
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1 out of 5 stars

Who runs a starter through an aux battery.....

Vince, 10/09/2023
2021 Chrysler Pacifica Touring L 4dr Minivan (3.6L 6cyl 9A)
1 of 2 people found this review helpful

While the inside may be nice, the fact that Chrysler purposely ran the starting system through the aux 2nd battery that constantly dies and is about $300 a pop is a joke. What technician would run a system that requires 2 jump boxes to start a vehicle and one that was made to fail unless on purpose. Chrysler should be held liable for this.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2 out of 5 stars

Make up my mind

Gary, 10/11/2021
2021 Chrysler Pacifica Hybrid Touring 4dr Minivan (3.6L 6cyl gas/electric plug-in hybrid EVT)
2 of 12 people found this review helpful

Park my 2021 Pacifica hybrid and a parking lot of gravel parking lot that was on a hill and I pulled in the park when we went to leave I put it in reverse and took my foot off the brake my car rolled forward off the curb messed up my driver's side molding below the doors. My engine light was on for a while I called the dealership they said drive it for 5 or 6 days and it should go off she said it doesn't by then bring it in they'll put it on the tester

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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