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Used 2021 Chrysler Pacifica Consumer Reviews

3.4 out of 5 stars
41 reviews

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Cons
1 out of 5 stars

Cant close the lift gate!!!

Cat, 01/30/2023
2021 Chrysler Pacifica Touring L 4dr Minivan (3.6L 6cyl 9A)
3 of 3 people found this review helpful

we cant close the liftgate even manually and the worst part is the weather is -30. I try to drive the car but liftgate keeps opening, try to reset but didn't resolve, ending is my partner need to stay at the back to hold the door while im driving coz the ETA of towing company is 3 hrs and we got 2 kids on the back seat. Worst nighmare with this car and its only 13.000 km.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2 out of 5 stars

I bought Christine!!!

Nadine, 07/10/2022
updated 07/23/2024
2021 Chrysler Pacifica Touring 4dr Minivan (3.6L 6cyl 9A)
3 of 3 people found this review helpful

The slider doors and hatch keep closing on me as I load/unload kids and things. They push against me pretty hard before they finally decide something is obstructing the path and open back up. VERY UNSAFE!!!!! This could cause serious harm to children! The radio changes stations on it's own. For instance, we will have it on station 101.3, shut the van off. Come back and start the van it's on 99.3. The gear knob goes back to R when you put it in park. Then the the van beeps at you and throws the gear in P. The driver settings are useless. My husband and I have our seat settings set to memory but we still have to manually move our seats. We got this van because I transport our grandson who is in a wheelchair. He is only 5 so we don't need a handicap accessible van yet. But when the back seats are stowed the floor is unlevel causing the wheelchair to rock when stopping. The A/C is not coming on with Remote start even though it is set to "All Start" meaning it's suppose to come on regardless of starting method. I still have the same issues as I had when I first bought it. I hate this car!! They say everything ' "Works as it should" yet all these things are still happening. It's JUNK!!!

Safety
1 out of 5 stars
Technology
2 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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2021 Chrysler Pacifica for sale near you
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4 out of 5 stars

Great car! But the low gear doesn’t work.

Adam T, 11/24/2021
updated 11/29/2022
2021 Chrysler Pacifica Pinnacle 4dr Minivan AWD (3.6L 6cyl 9A)
4 of 5 people found this review helpful

We love our 2021 Pacifica. The car is very comfortable for our family of four. We have an AWD Pinnacle. It handles great in the snow. BUT there is one major design flaw… the low gear does not function properly. When going down steep grades it allows the engine to rev up to 6,000 RPMs in L1, which does little to slow the car down. There is no hill descent feature. All you have is the one Low gear, which works more like an L4 than an L1. Absolutely DO NOT buy this car if you plan to use it in the mountains or ever think you will need a reliable Low gear. Chrysler will not acknowledge the issue and I have no idea when this will be fixed. The service manager from my local dealer and I took out a brand new 2021 with 9 miles on the odometer and it had the same problem in Low gear, so I am confident it is a design flaw.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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2 out of 5 stars

waste of money

edussor, 03/13/2022
2021 Chrysler Pacifica Limited 4dr Minivan AWD (3.6L 6cyl 9A)
4 of 5 people found this review helpful

200 miles had to have a new rack was popping in the steering, the display that controls everything is horrible and lags, it wont swap to the audio for the dvds half the time, its a minivan and gets bad gas mileage average 21 when we are lucky when you hit the breaks hard the rear seat sensors go off and the usb plugs in back get extremely hot, just got the van back out of shop the 3rd time for the issues and front inn popping again. Bought one of the when they first come out and this 2021 I thought it would have gotten better but it has not

Safety
3 out of 5 stars
Technology
1 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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1 out of 5 stars

Should have known better.

Bill L, 02/27/2022
2021 Chrysler Pacifica Hybrid Pinnacle 4dr Minivan (3.6L 6cyl gas/electric plug-in hybrid EVT)
4 of 5 people found this review helpful

3530 miles on it and it died. 3-1/2 days at the dealer and they said there was nothing wrong with it. Why it it just die in the parking lot? We don’t know. Will it do it again? Maybe, we don’t know. I travel across the country twice every year and my car has to be dependable. I sold it at CarMax and bought a new Honda Odyssey. Buying the Chrysler was a very expensive mistake!

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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