Used 2017 Chrysler Pacifica Consumer Reviews
Used Pacifica for sale
Paid a lot, got a lot
K-anon, 11/28/2016
updated 05/31/2018
2017 Chrysler Pacifica Touring-L Plus 4dr Minivan (3.6L 6cyl 9A)
7 of 12 people found this review helpful
My wife and I spent months researching and test driving almost all minivans on the market. The clear winner was the Pacifica. We purchased a brand new blue Touring L-Plus in September 2016. We've been driving it for nine months and have had a fender bender (rear ended) and had the van repaired. We've been on three big road trips and have over 9,000 miles on the van. We've been averaging around 17-18 mpg in the city and about 27 mpg on the highway, so pretty darn close to the manufacturer specs. One annoyance is that the transmissions has to really kick into a much lower gear when you want to accelerate on the highway. Say you are cruising at 60mph, the transmission will be in top gear, but say you want to accelerate to 70 mph, it'll hesitate for a second, then shift anywhere from 1-3 gears lower to provide power to accelerate. It doesn't feel smooth or sound smooth, but if that's what it takes to get me better mileage, I'll sacrifice the 'smoothness'. The storage space is just wonderful; the van is quiet, handles great, and has so far been very reliable. We learned that the rear hatch is made of partly magnesium alloys, so in our fender bender, they had to order a whole new rear hatch (it was expensive, but our insurance covered it). The Blueray/DVD entertainment system is super popular with our kids. Be aware though, they young kids (under 5) have no hope of figuring out how to listen to their movies on the headphones. We just use the 'listen in' feature and have to listen to their movies/shows wherever we drive. I recommend the van; we have no regrets about our purchase to date. Update (May 2018) - We've had some electrical problems (door chimes not sounding, part replaced to fix) also, the power windows don't work consistently. We haven't been able to find out why this is happening or have it fixed. It's really annoying when it happens, and you have to cycle the van off/on to get it to work again. But overall, the mileage and the features have outweighed some of the annoyances. I am concerned about the transmission, but no major problems yet. We now have almost 30,000 miles in about 20 months of ownership.
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Assembly defect. Please stay away.
Stefano Fiorini, 07/23/2016
2017 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
38 of 77 people found this review helpful
We bought the top of the line showroom car, yes, the Limited trim with all the bells and whistles. I have never bought a car from the Chrysler group and never bought an American car because of all I have heard throughout the years. Buy my wife and kids wanted a spacious car and we rented a Kia Sedona and a Toyota Sienna and enjoyed the space. So we traded in out perfect (German built) Mercedes GLA 250 4Matic for this Chrysler Pacifica Limited. AS we drove off the dealer lot we start hearing a noise like something was loose on the roof. We had to stop on the way home and found nothing visibly loose outside. It sounded something was just loose on the top. We quickly found out it was the roof glass that was not assembled tight. Went back to the dealer. They took it in and filled the top with dirty grease just to tell me that the glass was not assembled correctly and I had to take the car in next week so they could work on it. All this is just plain unacceptable and unbelievable to me. As I take full responsibility for actually going to a Chrysler dealer and buy this car, I recommend you to keep your money. If you really have to buy a minivan, go for a Toyota or a Honda.
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$36,000 and you have to pay extra for navigation!!
Brad, 05/18/2016
2017 Chrysler Pacifica Touring-L 4dr Minivan (3.6L 6cyl 9A)
26 of 53 people found this review helpful
Be aware that you will not get navigation unless you purchase the Touring L Plus and add the navigation package. Any lower package with the 8.4 inch radio requires a dealer install and additional cost of $600 and no free map updates. Yes the vehicle is nice but come on!! I have friends who have navigation on their $15,000 dollar cars and it was included!!! Chrysler's response to me is they will put it under review so I am putting it on reviews. Honestly right now I would say don't buy anything from Chrysler.
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Lemon
Marie Smith, 11/01/2017
2017 Chrysler Pacifica Touring-L Plus 4dr Minivan (3.6L 6cyl 9A)
6 of 11 people found this review helpful
Never again. Too many issues and poor service.
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Disappointing. We'll be keeping our TOWN & COUNTRY
duraflex, 11/25/2016
2017 Chrysler Pacifica LX 4dr Minivan (3.6L 6cyl 9A)
10 of 20 people found this review helpful
Anticipated that the new Pacifica would be a new and greatly improved version of our 2014 Chrysler T&C and the Pacifica is NOT. Although it rides noticeably quieter and somewhat smoother - that's about it. It doesn't handle any better and it has less interior room and worse visibility than the T&C. The second row seats fold into the floor more easily but they are not more comfortable. Pacifica uses a keyless ignition system which I find annoying. The gears are shifted by turning a small dial - why ? It's so awkward and weird and offers no advantage over a gearshift lever. The radio/media system has a big screen but is not intuitive and daunting and distracting to decipher. Cost-wise, you get far less bang for your buck than with a T&C. If you are in the market for a minivan, I would strongly recommend the T&C over the Pacifica any day.
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