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Used 2017 Chrysler Pacifica Consumer Reviews

3.7 out of 5 stars
168 reviews

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Cons
1 out of 5 stars

Not worth it

Disappointed, 08/25/2019
2017 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
2 of 2 people found this review helpful

I chose the 2017 Pacifica Limited for all of the tech and options that the car boasted. I was quickly let down by transmission issues followed by paint issues. The 9-speed transmission will randomly hesitate and bang into gear, jerking the car and making a loud bang. Chrysler has no fix for this and since it happened randomly it’s impossible for the dealer to duplicate. Then, just after a year of ownership we noticed bubbly paint on our hood. Our dealer, who were awesome, had their body shop repaint the hood. Then a month after our hood was redone, we noticed spots on one of our sliding doors. Again, our dealer was great, submitted the claim to Chrysler, and repainted the door. By this point I had made up my mind to ditch this vehicle. I traded it in for a Pilot and haven’t looked back. I feel like this paint issue was going to keep happening and at some point, Chrysler/my dealer would no longer take care of it. So disappointing because as far as comfort and tech- the van was great. I would NOT recommend this car.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Hope You Like Visits to Repair Shop

Joel, 02/25/2020
updated 03/03/2021
2017 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
2 of 2 people found this review helpful

Van has been kept in heated garage and has less than 12,000 miles. The van has been nothing but trouble. UConnect screen replaced, two recalls, power seat quit working, backup camera all faded out and now brakes are bad. Bad after less then 12,000 miles. Service department claims because lack of use and environmental factors. Apparently keeping vehicle in a heated garage is bad for it (yeah right, ain't buying it). Chrysler area manager declined making this right. My recommendation is avoid this vehicle like the plague. Chrysler quality has hit a new low as far as I'm concerned. Still hate this vehicle. Hood now has rust spots forming on it. Weird electrical stuff keeps happening too. I do get a ton of mail from lawyers about the quality (lack thereof) of this vehicle.

Safety
3 out of 5 stars
Technology
4 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2017 Chrysler Pacifica for sale near you
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5 out of 5 stars

My new car living up to very good reviews

Ricchard Depew, 01/23/2017
updated 07/24/2023
2017 Chrysler Pacifica Touring-L 4dr Minivan (3.6L 6cyl 9A)
2 of 2 people found this review helpful

Only have owned the car for 2 weeks. Excellent features, car has lots of acceleration. Love the many seat adjustments including heated seats. 1/2020, only 1 complaint which is updating the NAV. I have had to get service to install updates.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Nice but has a problem!

Eek Anderson, 07/31/2017
2017 Chrysler Pacifica Touring-L Plus 4dr Minivan (3.6L 6cyl 9A)
3 of 4 people found this review helpful

My car has 25,000 miles on it. After filling the gas tank, the brake pedal is not able to be deployed to start the car. It will turn over but not start. Been towed to dealership twice now, where it still resides. Not certain what is going on with it. Has an EVAP leak somewhere

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
2 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Nice going Chrysler!

Shkago, 08/12/2017
2017 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
3 of 4 people found this review helpful

This is my 3rd Chrysler & every time I buy one, it is better than the one I traded & exceeds my expectations. I was hesitant about getting a Pacifica, but after driving it for awhile, I'm very pleased with how it handles, hugs the road, great gas mileage, extremely comfortable! I have a bad back, so the cooling seats are like having an cool pack on my back...no pain any more! AND the lumbar is to die for....and both front seats have heat & cool capabilities, lumbar and power seats! Bravo Chrysler for making one fine automobile! I'm glad I stuck with you....and the price beat your competitors, yet they had less options in their vehicles! Couldn't be happier! Go test drive a Pacifica....you'll be glad you did!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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