Used 2017 Chrysler Pacifica Consumer Reviews
Used Pacifica for sale
Wacky Transmission and No Solution
Matt, 11/18/2019
2017 Chrysler Pacifica Touring-L 4dr Minivan (3.6L 6cyl 9A)
2 of 2 people found this review helpful
The Pacifica looks like a great deal on paper, and even test drives well. The features that it offers seem to check all the right boxes, and at a price that Honda and Toyota can't match. Watch out though! You get what you pay for. The transmission issues that are widely reported are true. The vehicle will randomly decide it doesn't want to shift from first to second gear, so then you're left in neutral for a second, not able to accelerate, until it finally decides to kick back into gear. I say "kick" because it jolts the whole vehicle like you've just been rear-ended even though your foot hasn't changed position on the accelerator. We took it to the dealer with this problem prior to the 3 year/36,000 mile warranty being up and have taken it back multiple times over the past year. They've done all they can do at this point, but the problem still occurs with about the same frequency. It only happens occasionally and doesn't usually repeat in the same trip, so it's hard to even get the mechanic to experience the problem. Everything except the transmission seems to work fine, so if you can live with this kind of random jerky transmission performance then this minivan is a great value. I couldn't put up with it, and after owning it for a year and a half ended up trading it in for a different make of minivan.
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Don’t buy until they fix the UConnect issue
Caitlin B. , 10/29/2019
2017 Chrysler Pacifica Touring-L Plus 4dr Minivan (3.6L 6cyl 9A)
2 of 2 people found this review helpful
Do I love this van?? Absolutely!! The way it drives, its look, its features (when they work), space, all are amazing!! However, from day one we have had our Uconnect freeze on us and the dealership can’t fix it and we aren’t the only ones. It is not worth it to buy this and have this issue. We can’t use our Bluetooth for calls, can’t use navigation system, can’t listen to the radio. When it works, it’s awesome! But it doesn’t work most of the time. It has been a terrible experience because of Uconnect. We will be trading it in soon and getting an entirely new make and model van. Chrysler needs to fix this, but they haven’t. People have issues with their 2019!! So, screw them. They lost us for sure.
2017 Chrysler Pacifica for sale near you
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So far better than the last min van
Mike, 09/25/2019
updated 03/29/2021
2017 Chrysler Pacifica Touring-L Plus 4dr Minivan (3.6L 6cyl 9A)
2 of 2 people found this review helpful
Traded a VW Routan (Town & Country badged as VW) that was a nice riding loaded van but in the shop every 6-8 months costing us over a grand. So the next time the check engine light came on we traded it for this used van. After the first tank of gas the check engine light came on - fixed under the factory warranty - evap device. Wife finds it hard to drive with all the features and the touch screen. She is used to knobs and buttons. It will take some getting used to. Ours has many options and the light color interior that was the selling point. The trip color interior is awesome. What we like - the lane assist is great for when you have to take your eyes off the road to operate the uconnect or anything that does not have a easy to feel knob or button. The adaptive cruise control is awesome; we use it in town and on the freeway. The front and rear sensors, cameras and the 360 camera are well worth having. The cameras are a huge step up from the first generation of back-up cameras. The sensors will pick up cars coming from a good distance when backing out of a parking space. Ours does not have the sunroof and the entertainment system on the roof so head room and visibility is better; DVD players are on the back of the front seats. Not as many cup holders as the last van. The ride is much better and it is a bunch more quieter for both wind and road noise. Electric assisted steering is new to use and takes some getting used to. Easy to see out of but it would be nice to have fold down head rests for the rear seating to see better. We keep the seats folded down to improve the visibility to our blind spots. Looks like you can still get a 4' X 8' sheet of plywood in the back. Nothing better than having the guy with a pick up truck watch you do that and put in 10' sticks of PVC pipe in and then close the back hatch! Using the round shifter knob and electric parking brake takes a few weeks to get used to. Not having a spare tire is a disappointment and I did not know about that when buying the van. If you want a owners manual you have to buy it as you only get a DVD or download the PDF from the web. It's about 800 pages! Gas mileage is poor; not getting close to what is advertised. Over all it is the best thing we have ever owned. Still is after a few years of driving it. Awesome in the mountains; just set the cruise control and it hold the speed going up or down the mountains. Took a long two day drive in it, 750 miles, was not tired one bite when we got out. It's soo comfortable. Highly recommend this van.
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Not worth it
Disappointed, 08/25/2019
2017 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
2 of 2 people found this review helpful
I chose the 2017 Pacifica Limited for all of the tech and options that the car boasted. I was quickly let down by transmission issues followed by paint issues. The 9-speed transmission will randomly hesitate and bang into gear, jerking the car and making a loud bang. Chrysler has no fix for this and since it happened randomly it’s impossible for the dealer to duplicate. Then, just after a year of ownership we noticed bubbly paint on our hood. Our dealer, who were awesome, had their body shop repaint the hood. Then a month after our hood was redone, we noticed spots on one of our sliding doors. Again, our dealer was great, submitted the claim to Chrysler, and repainted the door. By this point I had made up my mind to ditch this vehicle. I traded it in for a Pilot and haven’t looked back. I feel like this paint issue was going to keep happening and at some point, Chrysler/my dealer would no longer take care of it. So disappointing because as far as comfort and tech- the van was great. I would NOT recommend this car.
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My new car living up to very good reviews
Ricchard Depew, 01/23/2017
updated 07/24/2023
2017 Chrysler Pacifica Touring-L 4dr Minivan (3.6L 6cyl 9A)
2 of 2 people found this review helpful
Only have owned the car for 2 weeks. Excellent features, car has lots of acceleration. Love the many seat adjustments including heated seats. 1/2020, only 1 complaint which is updating the NAV. I have had to get service to install updates.
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