Used 2017 Chrysler Pacifica Consumer Reviews
Used Pacifica for sale
No longer embarrassed to drive a mini van
John A Deppong, 05/16/2018
2017 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
3 of 3 people found this review helpful
Head and shoulders above the competition! Superior cargo area! Technology advanced, usable and second to none.
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1 year update: More problems with technology
Jim, 07/19/2016
updated 07/29/2019
2017 Chrysler Pacifica Touring-L Plus 4dr Minivan (3.6L 6cyl 9A)
17 of 25 people found this review helpful
Bought the car on June 25. 2016 It was In the CJ dealership for 6 days trying to get the "free" Unconnect Access to work. ( U Couldn't connect to register) Chrysler Corp HQ finally helped by getting Uconnect service people in contact with me. Why the dealer couldn't fix it was baffling. Update: 7/25/2017. Two long trips, good mileage on the highway (over 28-29 mpg) smooth ride although transmission has started slipping or clunking on a quick start. Seems to have trouble finding the right gear. Front fascia keeps slipping out of position on right front and the back up camera features are off. Camera shows a picture, but Yellow lines showing where you are going are gone as well as the warning beeper when you approach something in your way. Went through the instruction in the owners manual and selected the proper boxes to check. Took it to an out of town dealer while travelling and they couldn't fix the missing features. Cell phones just stopped system pairing. Oil changes cost a lot! Synthetic spec and an extra filter. Dealer says change every 6K. Why synthetic oil then? Update 7/26/19. Car still performs, dealer fixed the front fascia and blamed the factory for a "Backward installed clip" Back up camera features with yellow guidelines that come and go. Transmission clunking is getting worse. Read a web site review of the 9 speed trans, 45 complaints, can't duplicate, no fix. We will take it in soon to see whether they have a clue. Shift the other day was so rough I thought someone hit the back of the car, or I ran over something. Too bad for such a nice vehicle for freeway cruising.
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2017 Chrysler Pacifica for sale near you
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- Touring-L Passenger MinivanMSRP: $9,00031 mi away
- Touring-L Passenger MinivanMSRP: $10,90042 mi away
- Limited Passenger MinivanMSRP: $18,99045 mi away
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Executives and Engineers fail to learn or impress
Bill B, 08/27/2017
2017 Chrysler Pacifica Touring-L 4dr Minivan (3.6L 6cyl 9A)
8 of 11 people found this review helpful
Finding anything other than a black interior takes an act of god. Really a color that absorbs heat and holds it, then shows every speck of dirt or debris possible. The transmission sometimes has a lag or can not decide what to do when you need it to, or you squeal the tires when you did not mean to. The engine has power but at higher altitude it needs to take a breath before moving. The second and third row seats are uncomfortable for extended road trips, not enough adjustment in the head rests on all the seats. Second row seats need more support and rests for adults with third seat removed. Infotainment system needs some improvements with ability to bounce between unset stations while scanning stations without having to set a station. Navigation system is a complete waste of every ones time from the guy who picked the navigation program service; to the guy who installed it and the owner. If you launch a BRAND NEW MODEL at least put in an up to date navigation with better accuracy than what you did. Navigation makes me want to rip it out when awaiting directions.
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Bad fuel miles
Johan Keet, 12/26/2016
updated 08/14/2018
2017 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
13 of 19 people found this review helpful
I bought the Pacifica Limited edition and did not want the entertainment system since we have no children. We listen to CD and radio. All our previous Chrysler products had radio &CD /casette players. When we received it and we could not find the CD player, the dealer was quick to point out we did not buy the entertainment package...wow. sirus radio does not play the music we listen. On the open road FM radio is not always good. Now we need to purchase an external device to rip our CD too. Interesting that Honda, Toyota and all other manufacturers does have CD players as a Standard. Chrysler, you caught me on this one but unfortunately I will tell everybody about this bad move! 02/09/2017 Chrysler claims their 2017 Pacifica will give one +- 19 mpg in-town, up to 29 mpg for highway driving with an average of 22-23 mpg combined. I bought my new Limited edition Pacifica van in December 2016. The vehicle is very nice but the gas mileage sucks. In town with no stop and go traffic and with no traffic and driving slow and no hard braking or hard acceleration, I get 13 -15 miles per gallon. I took the vehicle on two road trips where only my wife and I were in the vehicle not loaded. We drive a 3-hour trip to a remote town ( no hills or wind at 70 mile/hour) and three hours back home the same way we went and the gas mileage was 21.5 miles per gallon. So far I have to fill up the Pacifica two tanks of gas / 500 milles-- a tank 18 Gallons. My average gas miles for these trips (town 10% of mileage and Highway 90%) were and is +- 15 to 16 miles/gallon. I have 1150 miles on the vehicle and Chrysler insist that only after the third oil change the vehicle gas mileage will get better ....wow...third oil change( 15000 miles). This vehicle is a gas guzzler and nearly as fuel inefficient as my 2002 V8 Dodge Durango. I cannot get Chrysler or the dealers to move and fix the van. If I listen to You Tube videos, everybody raves about the good gas mileage they get from theirs or the test Pacifica. What must I do???? I have now been driving this Pacifica for 11700 miles and its fuel efficiency is not good---dealers say it is normal---I get in town, driving like an elderly person, between 11 and 14.5 mpg. On the Highway driving 70-75 miles per hour I only get at its best, 25 mpg. The vehicle is nice but I will not recommend it to others due to it bad fuel efficiency! 08/13/2018 The Pacifica is really a gas guzzler nothing changed, it is still very uneconomical and fuel thirsty even after 16,000 miles it sucks gas! I have spoken to several Pacifica owners. All say it is a nice vehicle but it is not fuel efficient! Chrysler lies about fuel millage!!!!!!!!!!!
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Not for me... trading in for a grand caravan GT.
Paul, 02/12/2017
2017 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
9 of 13 people found this review helpful
My wife always leased a town and country and we have always loved them. Well Chrysler decided to kill off their best selling car and replace it with this and I knew I should have just bought out of old van. First of all, we do a lot of traveling. The town and country had overhead storage bins that we used all the time and it also had halo lighting like a limo above our heads. It was pretty cool. I was already disappointed that they dropped that feature. Another feature I miss from the town and country is the power vented 3rd row windows. This van cost so much more money and it already is missing 2 features I frequently used. Next, the 9 speed transmision (which I already know is a disaster) is awful. It will be totally fine for a day then the next it is shifting all weird and hard. When this happens the car literally will jump forward and it scares the daylights out of us. Have taken to the dealer 3 times for this and they tell me it is 100% fine and there is nothing wrong with it. This is very aggravating because I do not trust this vehicle on a long road trip or even driving in general. Also, another thing this van is missing is the 3rd row tailgate seats and flashlight from my old van are missing. I don't understand why they dropped some of the best features from the old van. The uconnect system works ok, but freezes every once in awhile which is aggravating. Also I don't know what they did for this van but it is not nearly as insulated as the old town and country. I hear every road noise, every chip, every sound on the outside. It's almost like you can't even enjoy driving it because it's so loud. I do know about the active noise cancellation but it truely does nothing. I had the dealer look into this too and they told me everything is working as it should and it is normal for Pacificas to have "some road noise". It's like they admitted this car was loud inside. And reading about the sunroof letting in all the noise is absolutely true. It's terrible. I basically do not like this car at all. Even the way it looks is ugly compared to the town and country. Now for the good: the sound system is great despite the loud noise while driving. If I'm on break at work I like to sit and listen to music in it and it does sound pretty great. Also the ventilated seats are nice in hot weather. It is nice to have a big touch screen compared to the smaller one on the town and country. And having a 3rd row charging port is great too. Also having a button to move the driver seat forward for stow and go is very convenient. Second row seats are very comfortable also. Overall, this car feels like an expensive downgrade from my town and country. My wife wanted another town and country because we have never had any reliability issues with them and we also like the look and features much better. We were disappointed to find out they killed it off. I did complain to the dealer about this car and they did tell me many people are going from the town and country to grand caravan because it's not for them. I just don't like the huge bulky look of the Pacifica either. I know it's a minivan but they really could have done better with the looks on it. I am taking a huge loss but I would rather drive a grand caravan then this van. Ordered a grand caravan GT and should have it by early spring. Can't wait to get away from this vehicle.
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