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Used 2017 Chrysler Pacifica Consumer Reviews

3.7 out of 5 stars
168 reviews

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Cons
4 out of 5 stars

Pacifica Limited Review

Dennis Eaton, 05/05/2016
2017 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
37 of 55 people found this review helpful

I was ready to buy a 2017 Pacifica Limited but had (2) issues: First, the Limited came with FALKEN tires, which are cheap Dunlops, while the Touring L, (2) models lower, had good Michelins. What gives here? Second, the Invoice stated the vehicle had a vacuum cleaner and remote opening doors, but these features were not on this unit. However, the MSRP was the same as if these features were included at $42,495. How can they charge you for things that aren't on the vehicle? Otherwise, a very nice minivan.

Performance
5 out of 5 stars
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3 out of 5 stars

I expected more

sw44057, 08/07/2018
2017 Chrysler Pacifica LX 4dr Minivan (3.6L 6cyl 9A)
5 of 6 people found this review helpful

We've had multiple recalls in the year I've owned it. One day it stalled and rolled backwards down an off ramp and the brakes would not work. It has now started stalling for no apparent reason. There was a lot to like about the van but as it is not reliable we are getting rid of it soon

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

My 5th Chrysler Minivan

Steinar Andersen, 12/03/2017
updated 06/07/2022
2017 Chrysler Pacifica Touring-L Plus 4dr Minivan (3.6L 6cyl 9A)
5 of 6 people found this review helpful

I've owned Chrysler minivans GEN1, GEN2, GEN3, GEN4 (but not Gen 5, I had gotten a 2009 Toyota Sienna XLS instead). So I am back in the saddle with a GEN6 Pacifica (a 2017 Pacifica). I've been VERY surprised with the gas mileage (averaging almost 30 mpg on the highway...... 23 mpg in local driving. I have the Touring L Plus and I have every option available on it (except for the Moonroof and towing). I've had it for 4 months, and it is heads and tails above my 2009 Toyota Sienna XLS regarding every aspect of it's experience. The infotainment system is QUICK. The rear entertainment system has been used extensively on a 1,000 mile trip back and forth to Nashville (and kept my passengers entertained and connected with full support of their electronic devices). The minivan is very quiet, and the NAV system is quite good. So far, only one recall (for the EGR and that was replaced within 30 minutes of my handing the minivan over to the service department). I wish I had a spare tire tho (for peace of mind). I bought this minivan for $38,000 and plan on keeping it for at least 10 years, I am praying that the electronics plus mechanicals prove better than my GEN3 experience (and that this Generation won't rust at the rockers like the Gen4). ========================================================================== Update 12/5/2020 - So, I have bought a new 2020 Pacifica within the last year (December of 2019)..I thought I would be in the 2017 Pacifica for ay least 10 years... but prices were right in December (and I got a Pacifica Touring L Plus WITH a Sunroof, an 8th seat, the 4th Gen Uconnect with Android Auto, & an actual inflatable spare tire). It was worth the upgrade & I prefer this one to the Limited.... because I don't have a power rear seat (which are problematic), I don't have the sunroof extending to the rear seat (allowing me to have an 8th seat), and having a spare tire instead of vacuum. Now THIS should be the last new vehicle I will ever buy (as the 2021 Pacifica has a new fascia - which I am not a fan of) & an android based Uconnect 5 (but it isn't 5 G - so why bother). This is the most I have ever paid for a vehicle (of any kind) & it is not depreciating like BMW's or Mercedes or Jaguars. Carmakers are pushing electric & will be changing a lot over the next 10 years... no need to buy anything for a while until the dust settles. I suspect electric will fall flat on its face... and the Internal Combustion Engine (along with plug in Hybrid technology) is the wave of the future. Pacifica already has a hybrid, but it needs to get at least another 5 years under it's belt (I am not impressed with the first iteration). So to summarize... this Pacifica is very upscale, has the best infotainment in the industry, is quiet, gets great MPG, holds its value compared to the luxury car makers, has an indestructible drivetrain (the 3.6L V6 & 9 speed tranny), has stow-n-go, has EIGHT seats (which are all comfortable), & just really looks good. I wouldn't even consider the Toyota, Honda, or Kia (and the Mercedes is a old platform & is tired). HIGHLY recommended. -------------------- Update. 6/7/2022. Sold it to Carvana in 2021 (& made money). I bought a 2019 Jeep Cherokee with 75k miles & a warranty (to tow up to 4500 lbs and to reduce my payments cut to the Pandemic.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Electronics are Worthless

Disappointed, 06/10/2017
2017 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
12 of 17 people found this review helpful

Save your money. The fancy video screens in the back are nothing more than electronic checker boards. Cannot get videos to stream to the back screens. Will not stream video from anything other than a hard drive. Netflix and any other video streaming service will not play (no matter what the dealer said).

Performance
3 out of 5 stars
Interior
2 out of 5 stars
Comfort
3 out of 5 stars
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5 out of 5 stars

No longer embarrassed to drive a mini van

John A Deppong, 05/16/2018
2017 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
3 of 3 people found this review helpful

Head and shoulders above the competition! Superior cargo area! Technology advanced, usable and second to none.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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