I loved the car, but I'm very disappointed after only 10 weeks of leasing the car (driving 400 miles per week), there is a rattle in the glove box, a rattle coming from the back seat area and the high beam headlights malfunction (they don't come on) in weather below 10 or 15 degrees. I brought it in for service and they were not able to resolve anything, but did see an error code. So glad this is a lease and not a purchase.
I have owned my BRAND NEW 300 for 8 months. I had to take it back to the dealership the first time because the passenger side door panel was bucking up and coming off. THAT was fixed under the warranty (oh, and let me mention that I paid $800 extra for the warranty that was supposed to cover the car as long as I own the car). I moved from FL back home to AL 3 months ago. Last month (with 10,000 miles on the car please keep in mind), the back driver wide wheel starting rattling like a bucket of bolts. I took it to the dealership here in AL confident that would be fixed too. Well, guess what? The warranties are VOID because the dealership in FL swapped the wheels and the original equipment wheels are not on the car anymore. This swap was never mentioned to me and now that $800 warranty I paid for is not worth the paper it's written on. I am probably going to trade this car that rides and looks good and take a loss on it because the little things are aggravating me to death and it's not worth the aggravation. I am going back to Chevy products. I never in 40 years of driving had this problem with Chevy vehicles and they always stood behind their products. I even called Chrysler yesterday and today and was told this was a "dealership" problem. Well, it's not going to be my problem for much longer. I am sick and tired of getting nowhere and listening to "excuses". Chrysler customer service and reliability is nothing to speak of. I paid a lot of money for this car and the warranty. Shame on this company! No wonder there are so many Fords and Chevys on the road.
This is my 3rd Chrysler 300. All the ones that came before this 2018 model were good solid cars with excellent technology. This 2018 model is a great ride with comfortable seats and modern safety equipment. The one drawback is the entertainment system. If you need to adjust the controls, make a call or do anything that requires the controls to be seen, the radio has to be turned on. My previous 300's never had to be on and the system would always show most of the controls while the Radio was off but this new one has to be turned on to use any other function the entertainment system gives you. When the car is in reverse and the camera goes on, you can't turn on the radio. The car has to be in park or driving forward for the radio to be turned on. I have called the dealer and Chrysler and was told this is how the new model functions. Until they fix this screwup, this will be the last Chrysler I own.
I have owned many different vehicles over the years. BMW's, Lincolns, Acura, Avalon. and other top mfg's., (still own a BMW X3) Never took the time to write a review on any of them. I feel compelled to share my experience with the 300C. I've owned the 300C for two months. A V8 engine for great power when needed on the highway, easy to use controls, safety features galore, plenty of room for passengers and a large trunk. Fold down rear seats a real plus. 19 speaker stereo system is terrific. Runs on regular gas and surprising good highway gas mileage. I got 29mpg on my first long trip. I personally love the design because it is different then any other sedan on the road. It remains to be seen how it will hold up over time.....but for now it is a pleasure to drive.