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Used 2019 Chevrolet Silverado 3500HD Consumer Reviews

3.6 out of 5 stars
19 reviews
2

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We have a limited number of reviews for the 2019 Silverado 3500HD, so we've included reviews for other years of the Silverado 3500HD since its last redesign.

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Pros
Cons
4 out of 5 stars

Non disclosure manufacturer

Brian, 08/06/2019
updated 08/09/2021
2019 Chevrolet Silverado 3500HD LTZ 4dr Crew Cab SB (6.0L 8cyl 6A)
6 of 7 people found this review helpful

Bought a new 2019 Chevy Silverado 3500 Diesel LTZ 4x4. The window sticker indicated the vehicle was equipped with an engine block heater. I no purchased the vehicle and came to find out, according to the dealership the GM factory in Flint, MI cut the cord off to disable it due to a recall for vehicle fires. Neither GM or the dealership noted this fact on the window sticker nor did they tell me prior to purchase. Neither GM or the dealership will do anything other than say GM is working on a fix. I requested they purchase the vehicle back and they refuse. I call this consumer fraud GM and the dealer act as if this is okay to do to a customer.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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3 out of 5 stars

Why NOT to buy a 2015 Silverado 3500HD

Mike, 01/04/2019
updated 07/22/2020
2015 Chevrolet Silverado 3500HD LTZ 4dr Crew Cab 4WD LB DRW (6.0L 8cyl 6A)
7 of 9 people found this review helpful

Like most people I buy a new car for reliability, and to avoid nickle and dime repairs as well as the expensive repairs. That has not been the case with my 2015 Silverado 3500HD which I bought NEW in April of 2015. Keep in mind the truck only has 33k mikes on it as of Jan. 2019. While the truck was under warranty I had trouble with the 4 wheel drive not disengaging, both outside mirrors had to be replaced because they would not swing out. I had to show the dealer a video of them not working before they would fix/replace them. The truck chewed up the front tires in less then 20k miles and the dealer said that just the way Dulley's are. I had them check the alignment twice before the 20k mark. I had the truck aligned immediately after replacing the tires. the dealer told me the truck was way out of alignment. (No Kidding) After 13,000 mile the tire show very very little ware. After the bumper to bumper warranty was up at 3 years/36k I still have the 5 year/50k warranty on the drive train. I had issues with one front brake caliper coming off the bracket... NOT covered under the drive train warranty $586 to fix. Transmission cooling line are leaking/dripping... NOT covered under Drive line warranty $900 to fix. Oil pan leaking that is covered under drive line warranty. I haven't even started on the BAD fuel economy 6.5 mpg in town 17 hwy/15 with small trailer. The truck is NOT comfortable on long trip which is what it was bought for to begin with. I wish I had my 2005 GMC 3500 back. It was more comfortable, performed better and got better gas millage. EDMUNDS WANT AN UPDATE ON MY REVIEW. SO... November 2019 2 weeks before Thanksgiving The truck now has 36K miles on it. I am leaving work to go to lunch. Fuel up the truck get a few things for the trip. Leaving a stop sign the truck dies. It moved enough I could coast it to the shoulder. Truck wont start have it towed to the dealer for diagnostic and repair. They tell me high pressure fuel pump went bad and sent metal through the fuel system. Which means and entire new fuel system EVERYTHING except the actual fuel tank... Dealer say's they never seen a truck with this few miles do this, usually they say this happens between 70K and 120K miles. Luckily it was covered under power train warranty. Took 6 weeks to fix the truck. Same new Chevy parts replace the hardly used Chevy parts. Asked "IF I had to pay for this repair what would it cost. The answer knocked me off my feet. $14,000 Service writer tells me flat out he said it will happen again. got the truck back 2 days before Christmas. Between Christmas and New Years I had to put new batteries in it. They died. I compare this truck to a Trophy Wife it is pretty to look at but but cost way to much for the upkeep. Is it a dependable truck... I would say NO. I traded it in for a Dodge.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
3 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
Report Abuse
5 out of 5 stars

Forever Truck

Shirl, 06/03/2016
2016 Chevrolet Silverado 3500HD High Country 4dr Crew Cab 4WD LB DRW (6.0L 8cyl 6A)
8 of 11 people found this review helpful

Husband finally got his Forever Truck - it has every thing he ever wanted , 4WD, Diesal, Moon Roof etc and it will take forever to pay for ! High Country makes you feel like you are getting the luxury truck. Love the heated seats - my husband loves the cooling , but that I don't need. Pulled trailer with son's car with no problems. Tried watching movie in back but either I have very sensitive hearing because I could still hear conversations and radio in front so it did not work for me. Still breaking in , city getting 13 mpg , 16 mpg on Highway - but much better than 8-10 mpg he got on his 2010 gas engine.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Extremely poorly built

Kim, 07/11/2019
2015 Chevrolet Silverado 3500HD Work Truck 4dr Crew Cab SB (6.0L 8cyl 6A)
7 of 10 people found this review helpful

My husband tried to return this truck 18 hours after buying it. It does not pull anything without bogging down. It got 7.3 miles to the gallon. After 4 years of hell with this truck we traded it in for a dodge diesel. After we had to have it towed twice for transmission problems. The designers of this truck ought to be ashamed of themselves for taking advantage of hardworking honest individuals.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

The disappointment

Ralph, 04/25/2019
updated 10/31/2022
2019 Chevrolet Silverado 3500HD High Country 4dr Crew Cab 4WD LB DRW (6.0L 8cyl 6A)
3 of 5 people found this review helpful

Transmission won’t stay working

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
Report Abuse
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