Used 2019 Chevrolet Silverado 1500 Consumer Reviews
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Huge Disappointment ! 12th Chevy/Gmc Truck owner
RJL, 04/06/2020
updated 04/10/2023
2019 Chevrolet Silverado 1500 LTZ 4dr Crew Cab 6.6 ft. SB (5.3L 8cyl 8A)
14 of 15 people found this review helpful
Bought this truck in April 2019 to use in my construction business, spoiled myself with my last brand new truck before I retire in about 5 years. LT All Star Edition with 5.3 8 spd Trans. Sticker almost 50K with Convenience package #1. Truck drove beautifully when new, great acceleration and fuel economy. At about 4 k miles started noticing a noise inside the cab that increased with mph. Noise was faint at first but grew in intensity with time. Sounds like a siren in the background at speeds above 30 mph. I took it in for 1 st oil change and several recalls in January 2020, I also mentioned this noise. Service writer asked me if it sounded like a rotational whirling noise? I replied that is an excellent way to describe it! After over a week to get the oil change and recall work complete, dealer calls and says truck is ready! I asked what was causing the whirling noise and was told they could not replicate it so I should drive it until it gets worse so maybe they could hear it. Dealer claimed that they have never had a new 2019 body style truck with this problem even though they suggested the description of the sound ! I went to the dealer and got a service manager to take a ride with me, he stopped the test drive before we got out of the parking lot to exit down the street. He heard it immediately! They have had this truck since 1/11/20 and have replaced the center portion of the rear end and at least 1 axle bearing, not fixed. Now they have ordered rear brake rotors thinking that is the cause, time will tell. The service dept never calls with progress updates, so I drive down there every few weeks to meet with them to get updates on the repair progress. Today is 4/6/20, 86 days in the shop with no idea when or if it can be fixed. I was finally given a loaner truck on 2/5/2020. 4/3/2020 dealer wants the truck back even though my truck is still not fixed! A few other severely irritating issues. I own a 15 and 17 Express Vans that costs substantially less that came with 120 v dash mounted electrical outlet and Satellite Radio in an LS type trim level. My 09 Silverado 2500 LT came with factory integrated Brake controller and Satellite Radio as standard. This almost 50K truck came with neither, talked to salesman about adding both during test drive and was told easy things to add. Turns out it is impossible to add because the wiring harness and computers are specific to each trim level and to get these options the truck had to be built with convenience package #2. Update 10/2020. Dealer replaced brake rotors and pads on rear axle. Did not fix the noise. Engineers told the Dealer to swap left and right axles to see if noise relocated with the axles swapped. The noise did move with the axle. Dealer ordered a new axle and assorted other parts and installed them. The truck drives quietly once again. Process took over 3 months to correct the issue. Gm and the dealer worked on the truck intermittently during that time frame. Truck sat in the back lot for over a week, more than once while GM took their sweat time deciding what parts to through at it next. No concern for my loss of use time or the inconvenience of not having the truck necessary to operate my business. If dealers had a dynamometer or found a local shop who had one to use, this noise could have been diagnosed and repaired within a week or two. Service departments do not even contemplate the use of it. When I suggested the use of it, they thought I was crazy. We had a Dyno in high school auto shop in the 70's, very helpful to advanced students building engines and diagnosing a multitude of different issues. Citrus law was invoked in early summer, repurchase was agreed to in September. Gm has 90 days to issues payment and retrieve the truck. As of today, 10/8/20, still waiting without the ability to use the truck. Still no urgency to allow my business to get back to normal. As an essential business, putting in long hours, extremely inconvenient without the normal use of the truck. Worst customer support I have ever had as a very loyal GM business customer since 1980. Update 4/2021. Gm was supposed to finish up paperwork within 90 days after we settled on a repurchase price in 9/2020. Gm did not comply with the 90 day deadline, no penalty in California Lemon Law to force them. On 12/31/20, GM stated deal will be done within 30 to 45 days. On March 4, 2021 , Service manager called to tell me he had my repurchase paperwork and I can bring the truck back to finalize the buyback. I was told that the truck must be washed and clean inside and out, before he could accept it. I told him I would arrive between 5 -6 pm that same day. I arrived at 5:20pm, I was told he was in a meeting and I will have to wait. After waiting 30 minutes, he inspected the truck and accepted the truck. Even on the last day, NO concern for my time ! He said I should buy a 2021 1500, no more issues now. Next day news said 19, 20, 21 all need new 8sp tranny's, No sale !!
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11 Month Review
Jack Christensen, 06/27/2019
updated 01/06/2020
2019 Chevrolet Silverado 1500 LT Trail Boss 4dr Crew Cab 4WD 6.6 ft. SB (5.3L 8cyl 8A)
52 of 61 people found this review helpful
I loved the look of the all black Boss! That is what guided me towards purchasing one. I had a 2004 Z71 Silverado, so the move to the 2019 Boss LT was a HUGE improvement. I love the look of this truck, however, it has turned out to have some pretty major brake system issues! I had my 2019 LT Trail Boss serviced for the two latest recalls on Tuesday 12/17. 1. Braking System 2. Loose alternator cable On 12/20 I had multiple braking system error codes light up my console. I attempted to drive down the street towards my house to see if I could ease home. The brakes were stiff but got me home. Very nervous and felt extremely unsafe. GM is putting lives at risk! when I got home, I turned my truck off for a few minutes and back on. I did this twice. The second time the brake service lights went off and the brakes felt normal again. But the check engine light is still on. Thankfully I am home, as it is too late to take to the shop. I took the truck back to the dealer to have these errors checked out. They had my truck for 7 days and eventually said all they had to do was tighten the battery cables. Well, that night after picking it up, the brake system failed again. I had no brakes! I took the truck back to the dealer again. It is still there... They told me that they were told not to release the truck back to me until they have an engineer on site to look at the truck. They have no idea what is causing this. I am going on 2 weeks now without my truck : ( I am extremely upset with GM... And will not drive with my family in my truck until a resolution has been found! A few other annoyances: 1. When it was really cold out (I live in Nebraska) the dash panel flashed warning messages that were not accurate. i.e. Trailer Disconnected. I have never connected a trailer. 2. The ambient temperature is never accurate - off by 5-7 degrees higher. I have had this looked at as well. They replaced the sensor but it did not help. 3. The infotainment system (Radio) sometimes doesn't start when i get in my truck and start it up. I have to change stations first, then it plays music... It's like it's on mute or something. 4. Sometimes when I am leaving my driveway and start heading down the road, the transmission shifts roughly into another gear or maybe it's the new technology in the engine where it only uses a certain number of cylinders and it is adjusting? Either way, it feels bad. At this point, I wish GM/Chevy would just give me a new truck. I do not trust this one any more. It's unsafe for a family... Signed, Disappointed Chevy Lover
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2019 Chevrolet Silverado 1500 for sale near you
3 of 160 listings
- LTZ Crew CabMSRP: $29,9907 mi away
- Custom Crew CabMSRP: $19,99532 mi away
- RST Crew CabMSRP: $22,98518 mi away
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Bad transmission Dealer won't fix
Gregory Congdon , 10/27/2021
2019 Chevrolet Silverado 1500 Custom Trail Boss 4dr Crew Cab 4WD 6.6 ft. SB (4.3L 6cyl 6A)
5 of 5 people found this review helpful
Going on my 5th visit. Transmission slips bad, especially at lower speeds. Lurches than slams into gear. Stay away from gm
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Had 2014 now 2019
Tdogg, 04/21/2019
2019 Chevrolet Silverado 1500 Custom 4dr Crew Cab 4WD 6.6 ft. SB (4.3L 6cyl 6A)
15 of 19 people found this review helpful
LT Z71 2014 vs LT Z71 2019 crew cabs. This truck has been updated in every area. It sits as high and level as my ‘14 with a Rough Country leveling kit. They get more out of the engine with the new transmission. The crew cab cabin is noticeably longer now. Big upgrade.
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Properly engineered, Modern, and Efficient
Karl Y, 05/20/2019
2019 Chevrolet Silverado 1500 RST 4dr Crew Cab 4WD 5.8 ft. SB (2.7L 4cyl Turbo 8A)
38 of 51 people found this review helpful
I had a 2019 Ram 1500 for 6 months before I traded it for a new 2019 Silverado RST Z71. The interior might not be as pretty, but I'm not making multiple trips to the dealer every month for electrical glitches and engine problems. My RST is averaging 23 to 24 MPG highway where the 2019 Ram was only averaging 18 MPG. I found out later that the Ram is using an very outdated engine that's very inefficient. My RST's 5.3 liter V8 is just as fast as the Ram was while getting better fuel economy. The 8 speeds in both feel about the same once the truck is warmed up. Very happy with it. The handling is excellent and cornering confidence is fantastic. Much better than older GM trucks I've driven (owned F-150s most of my life). The ride is firmer than the Ram but that's mainly because the Silverado has a more traditional and proven leaf spring rear suspension. The chassis is very tight and stable over rough surfaces. Probably one of the tightest 1/2-ton trucks I've driven to date. The RST interior is well laid out, the buttons are laid out in a logical way, and NO MORE MINIVAN SHIFT KNOB. Just a column shifter like a real truck. The MyLink system works 100 times better than the Ram's glitchy uConnect system which was one of the major problems I had with the 2019 Ram. I also appreciate the MyLink system's basic menus and design. No busy backgrounds that make the screen way too busy. The Uconnect display background almost looked like a cheesy early 2000's Winamp skin with the cowhide leather background. Even the gauge cluster was busy and borderline cheesy. At the time I thought it looked great but as time went on I grew tired of it very fast. The truck has a 1900 lb payload rating which is a lot for a crew cab short box. The Ram's suspension felt overloaded with just over 1000 lbs in the back. I also love having over a dozen tie down points between the standard ones and the movable tie-downs I added later. The bedliner is very well done and I love the bumper steps. Looking back at it, I bought the Ram because it felt like a big car but between the terrible reliability and a lack of features and capabilities that make a truck a useful truck, the Silverado wins this time. I think the problem with the professional reviewers that love the Ram and hate the F-150 and Silverado, they're testing the trucks as cars, which the Ram excels at. They don't know what makes a truck good or bad, they just like that the Ram is like a big truck shaped car. Glad I got rid of the car and finally got a real truck.
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