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Used 2016 Chevrolet Impala Consumer Reviews

4.2 out of 5 stars
41 reviews

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5 out of 5 stars

best of the lot

George, 11/11/2016
updated 11/18/2019
2016 Chevrolet Impala LT 4dr Sedan w/1LT (2.5L 4cyl 6A)
2 of 2 people found this review helpful

I had owned a Mercury Montego (just like the Ford 500) which by far was the most comfortable sedan I have every owned. But it came with electrical issues and transmission problems. So I checked all good size sedans out there and the Impala was the best substitute I could find. Nice quiet, comfortable ride, with a great instrument panel. The 4-cylinder was more than adequate. Not as easy getting in and out of but OK. One major complaint is rear visibility. One minor complaint, owners manuel comes with no nice case and even without it does not fit in any front seat compartments (including the glove box). All in all a great car. After six months of driving car continues to be the best value not only in price but in reliability. After owning it for a number of years and with 28,000 miles on it I have found it to be a reliable vehicle with no problems. I continue to enjoy how comfortable both the front and rear seats are especially on long trips. I’m sorry GM will no longer make them. I would consider getting a new one in a few years even though poor rear visibility is still an annoyance

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Great looking car

Diane Carpenter, 10/24/2016
updated 10/24/2017
2016 Chevrolet Impala LTZ 4dr Sedan w/2LZ (3.6L 6cyl 6A)
4 of 6 people found this review helpful

We have had to have the Bluetooth fixed aand the side detection right side mirror fixed in the 3 weeks we have had the car. The navigation panel was blank for 3 times one day. I cleaned the interior dash area of the car, now the CD info screen is on the info screen and I can not find a way to get rid of it and get the original info screen back. I find a lot of blind spots. Can't see around the outside mirrors going around corners.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
4 out of 5 stars
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3 out of 5 stars

Over Priced for cheap electronics and a plastic

Dan Bethke, 02/10/2016
2016 Chevrolet Impala LS 4dr Sedan w/1LS (2.5L 4cyl 6A)
14 of 27 people found this review helpful

The plastic wood grain finish is cheesy, many cheap electronics in this car just to jack up the price. The engine and transmission are decent and the best thing about this car. The car is noisy at higher speeds. Did I mention the cheap electronics to jack up the price, ridiculous! A smart phone or a Garmin is a better option for navigation. Cheap electronics don't make the car safer GM. It's the person driving the car! The car has an excellent look from the outside. Very eye catching.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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3 out of 5 stars

Stupid ! Move

Gene C., 02/28/2016
2016 Chevrolet Impala LT 4dr Sedan w/1LT (2.5L 4cyl 6A)
16 of 33 people found this review helpful

Shop around other makes. Didn't come equip,with auto start,rear view camera, and safety warning systems that other cars are coming out with. So shop for better safety features, that are available on other brands. General Motors, has become very tight on giving customers a complete package. You have purchase all the items at extra cost to you. So make sure you take the time to look carefully at what your buying. This car doesn't keep it's value. It drops almost five thousand dollars when you leave the dealership. I just checked it out on the car dealers site, and I'm very disappointed with this purchase I made, I feel stupid. Be careful not to be rushed by the car salesman,if they do it to you. Then say thank you for your time and leave. Never go too late at night,because you will be rushed. GOOD luck.

Performance
3 out of 5 stars
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4 out of 5 stars

Get what you want

Bob Rieber, 04/20/2017
updated 10/28/2024
2016 Chevrolet Impala LTZ 4dr Sedan w/2LZ (3.6L 6cyl 6A)
2 of 3 people found this review helpful

Not everything's included be sure you get what you want- the car floats across the highway the ride is very smooth- getting in and out of the driver's seat could be very difficult for people taller than 6-foot-after 1 year of owning this vehicle, nothing has changed-the ride is fabulous/happy with the economy & comfort-while it doesn't have navigation I am roughing it with my cell 18 months later I am still very happy with this vehicle. 2 1/2 years later it is still the vehicle I purchased-nothing has changed. Dependability/comfort & a touch of class n luxury-affordable3 1/2 years later n still loving it-it is now October/2024 & the Impala LTZ has become my daily driver with currently 93566 miles-the vehicle is performing just as I expected, doing general maintenance of brakes n tires. As I & the car get older, I have purchased a car warranty to ease the pain of future repairs, (100K) is right around the corner & I am betting GM didn't figure this car would last this long-still love the vehicle n how it performs.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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