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Used 2021 Cadillac XT4 Consumer Reviews

4.2 out of 5 stars
31 reviews

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We have a limited number of reviews for the 2021 XT4, so we've included reviews for other years of the XT4 since its last redesign.

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Pros
Cons
1 out of 5 stars

TRANSMISSION ISSUES FROM THE START

ah782457, 03/26/2021
2020 Cadillac XT4 Luxury 4dr SUV (2.0L 4cyl Turbo 9A)
30 of 33 people found this review helpful

I bought this car in 12/2020 with 2 miles on it, it was brand new. At around 1800 miles, the car had the check engine light come on, a warning that said service transmission immediately, and would not go into drive, reverse, or park. Had to get it towed to the dealership- where it took 3 days for them to get ahold of GM to see what they suggested could be wrong. They told me " we are just going to put a new transmission and hope this works" They still cannot tell my why it messed up to begin with. They took two weeks to fix, and the same day i picked it up i had to go back in for a whining noise the car made during acceleration. I was told that it is normal- even tho it never made that noise previously. Took the car home and the next day had to take again to serive as the noise got worse and the gear shift was super jerky. They kept the car and it is still there. They are trying to say it is most likely because the car has to learn how I drive- complete crap!!! A brand new car should not need a new transmission in less that 3 months and less than 2000 miles. I called the dealership and Cadillac to request the buy back and they said i had to jsut keep taking it in for repairs. Having to file a Lemon claim in Texas in order to get any resolution. Steer Clear from this SUV!!!!!!

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4 out of 5 stars

Small luxury nimble SUV

Lawrence Fields, 08/04/2020
updated 08/14/2023
2020 Cadillac XT4 Premium Luxury 4dr SUV (2.0L 4cyl Turbo 9A)
8 of 8 people found this review helpful

Nice ride. Fairly easy redundant controls. Have only ten days. Comfortable seats. Just enough power in acceleration. Only real gripe is water collects on front door wells after rain. Will have dealer check it out. Comes without a spare tire.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Perfect in town SUV

Trudy, 02/14/2020
2020 Cadillac XT4 Premium Luxury 4dr SUV (2.0L 4cyl Turbo 9A)
28 of 32 people found this review helpful

Comfortable, easy to drive, user friendly, couldn’t be more perfect for my needs and great visibility. I’ve gone from Tahoe to Explorer to this XT4. Family a little smaller and this is just right for us now.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Wasn't expecting this........

Anonymous, 11/16/2020
2021 Cadillac XT4 Luxury 4dr SUV AWD (2.0L 4cyl Turbo 9A)
32 of 37 people found this review helpful

I test drove a bunch of vehicles before driving the Cadillac. I thought the that a Cadillac would be out of my price range. In reality all cars are priced about the same. A few of the models I was looking at ended up pricing higher and are not nearly as nice.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Fantastic ride

Joe Tschanz, 01/09/2021
2020 Cadillac XT4 Sport 4dr SUV AWD (2.0L 4cyl Turbo 9A)
7 of 7 people found this review helpful

After long delays of my factory order due to Covid, I finally ended up with it in July and can now say that it was worth the wait. I am not a fan of any specific brand and appreciate nice vehicles, no matter who makes them. I have never owned, or considered getting a Cadillac in the past. The XT-4 appealed to me and I ordered one. What a surprise, it so far has exceeded any and all of my expectations, including reliability. 11000 Km's (7000 Miles) are on the clock now and it has not missed a beat, no squeaks or rattles and zero complaints. Truly an engineering marvel. I have owned plenty of new vehicles in my life, ranging from trucks to luxury, and sports cars, some were good, some great, but none has presented this level of overall satisfaction. Fabulous vehicle so far.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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