Used 2023 Cadillac LYRIQ Consumer Reviews
Our Lyriq has us singing and smiling
We finally picked up the Lyriq that we ordered in late 2021 in May 2023. The order/info to customer process was terribly frustrating and flawed. We did get to see a few displayed Lyriqs, and that kept us going. Great lines and features and pricing was remarkable for a cutting edge EV also qualifying for the federal $7.5K tax credit. Worst of all was after production in February, delivery was so delayed -- and eventually, we were offered an identical Lyriq turned down by another customer and we grabbed it. Since then, we have played with and learned much about this car. Performance, ride, comfort, quietness -- all top notch. And our black exterior/grey interior is very attractive -- draws stares and people who walk up to ask questions. Huge and customizable screen is great, although some simple things are not so simple ... like opening the garage door when arriving home. Three actions needed -- so we simply hung the "clicker" on the visor. We have taken it on two substantial trips -- 250 mile RT to Richmond and 650 mile trip to OBX. Pleasantly surprised, Both trips involved mostly Interstate driving @ mid 70s mph, and the OBX trip was with a loaded car and 4 passengers. The estimated range of 312 miles was pretty accurate, although we stopped both segments on the OBX trip to avoid angst about arrival (@300 miles). Spent about 30 minutes shopping at Target and eating at Chick-fil-A -- and it was a pleasant break, better to us than stopping at a busy WaWa or equivalent. But back to the car features: it has lots of gizmos, including SuperCruise (we are not likely to be heavy users), adaptive cruise control, a really nifty rearview camera, Android Auto, hotspot to keep the grandkids happy, and lots more. Airconditioning is sufficient, nice storage between the two front seats -- and the seats are fully featured and comfortable. Use the phone charger while the phone is powering our GPS screen, and also delivering TXTs and other notices. Replaces a giant Escalade ESV -- our 5th big GM SUV, and is certainly lower -- but still high enough for us to feel safe. VERY solid tracking and amazingly quick -- 70 to 75 almost instantly when I push on the accelerator. Use the regen paddle quite a bit -- and it is remarkable in extending range. Overall, Cadillac has a winner here -- just wish the company had demonstrated more empathy to us -- on our 6th new Cadillac and 20+ new GM vehicle. Have installed 240v plus at our two houses and very pleased with the Phase 2 chargers and pretty pleased with the cord that came with the car. The Facebook group of Lyriq owners is a good resource, as are the Lyriq concierges at Cadillac.com. There are tweaks that need OTA updating, and I miss some deleted features like HUD. And our frustrations with Cadillac communications are not totally done -- we are still awaiting info on our second Lyriq (AWD, red) ordered in early 2022. UPDATE: 2023 DE now has 6,000 miles. Still singing and smiling. Amazing car -- smooth and quiet. A few challenges, including going dead at an awkward time after an OTA update failed midway and drained the 12v battery. When that happens, the car cannot be unlocked or started even though the big, main battery is fully charged. Had to be towed to dealership for completion of the update and battery recharge. Now carry a small, portable jumper, and that worked when the 12v failed again. 3 minute fix. Overall, a delight to drive. Only other lesson: I can drive carefully and get more than the 312 range BUT high speeds and cold temps reduce range significantly. Second Lyriq is a bit more than a month old and only has 32 miles. Persistent connection problems with ONSTAR and MyCadillac app now seem to be resolved and it goes on its first trip in a few days.
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Most unreliable Car I have ever owned
Received my 2023 Lyriq at the end of Msrch. In six months it has had to go back for repairs 3 times and seem to be getting software updates every other day. This SUV is not ready for prime tome!
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- Luxury 4dr SUVMSRP: $35,77719 mi away
- Luxury 4dr SUVMSRP: $35,49544 mi away
- Luxury 4dr SUVMSRP: $39,999326 mi away
My Lyriq
Overall very satisfied with test drive. One thing I did not like about the interior was the vent knobs. Horrible choice for such a nice and sleek vehicle, drives great, great pick up and quiet ride. Definitely a contender,
Not bad first EV out of the box
LOVE THE RIDE AND THE INTERIOR..... have had some annoying but minor issues that Cadillac had resolved...i have owned my debut edition for just over one year. i will update after i get the big update next month.... one issue was a harness for the tailgate being routed under drivers seat causing a voltage drop and improper operation... once the figured it out they fixed it though it took awhile....
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Love the LYRIQ
Like the vehicle just wish you had a third row
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