Used 2018 Cadillac CTS Consumer Reviews
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We have a limited number of reviews for the 2018 CTS, so we've included reviews for other years of the CTS since its last redesign.
Sunroof makes a lot of noise
Red sox, 10/15/2018
2016 Cadillac CTS Luxury 4dr Sedan AWD (3.6L 6cyl 8A)
11 of 18 people found this review helpful
We purchased a 2016 CTS And weren't happy we have had a rattling noise coming from our sunroof since the day we drove it off the lot. We have complained about it to the dealership every time we bring it in for service they say they can't duplicate the noise, we drive away and the noise is back! We finally told them to keep the car until it was fixed , they put grease in the sunroof track to stop the noise that didn't work they the put tape in between the tracks that hasn't help the dealer said YOUR NOT THE ONLY ONE WITH THE PROBLEM so I guess we are going to have to take it the way it is. Very disappointed with Cadillac we will be trading in our CAR and getting a BMW
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Good Product
Jim, 06/08/2019
updated 12/12/2019
2017 Cadillac CTS Luxury 4dr Sedan (2.0L 4cyl Turbo 8A)
4 of 6 people found this review helpful
Sad they are discontinuing this model. Would have bought another in 2020
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2018 Cadillac CTS for sale near you
3 of 70 listings
- Base SedanMSRP: $20,892654 mi away
- Premium Luxury SedanMSRP: $19,888765 mi away
- Luxury SedanMSRP: $18,900885 mi away
See all 70 listings
Glad it's only a Loaner
Robert, 06/30/2016
2016 Cadillac CTS Standard 4dr Sedan (2.0L 4cyl Turbo 8A)
14 of 34 people found this review helpful
I received a 2016 CTS base model with 4 cyl as a loaner while my 2013 XTS Luxury is being serviced. I love the XTS, the most comfortable car I've ever owned, ad thought about downsizing to the CTS Luxury as i like the exterior. Appearance is great, the interior is basically the same look as my XTS however it is more cramped and the quality is a bit less, but being a downsize from the XTS i was not put off by that. The ride is horrible!! It's like driving an old pick up. You feel every pebble, the engine noise is annoying. The front seat is very comfortable though, I am 6 ft. so had the seat back almost all the way, making the backseat behind me useless. Not a big issue for me, but thought i'd point it out. The biggest problem with this car is the price. They want more for a CTS and my XTS which is roomy, comfortable and rides like a cloud.
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Car is really nice but suspension?
Greg, 06/23/2017
updated 01/03/2019
2016 Cadillac CTS Luxury 4dr Sedan AWD (3.6L 6cyl 8A)
5 of 13 people found this review helpful
I have 37,000 miles on this car and the engine performance, braking & handling remain excellent except for the same issues. The suspension remains shockingly harsh, especially the front and even in Touring mode. When going over bumps like highway milled to paved surfaces the transition patches/ramps can't be absorbed smoothly. A pothole is bone jarring. I don't think the car is meant for run flat tires? The other issue is road/wind noise. Still not quiet enough. A few things that are less than desirable. The Bluetooth and Apple Carplay complaints I had seem to have been resolved at the last dealer maintenance. Rear seat leg room remains way too cramped. Trunk space and accessibility remains very poor and would have been better if the rear bumper access point was lowered to the trunk floor level. This height difference seriously limits the length of items you can put in and is further limited by the narrow back seat opening. I'd consider an XT5 if they redesigned it. The front is ugly and the stance should be lower & flat and it badly needs performance! An XT6 would be nice. More aggressive and a hot rod. Otherwise I might consider the C6 2.0TT.
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Not what a Cadillac should be
Bill Reese, 03/06/2016
2016 Cadillac CTS Standard 4dr Sedan (2.0L 4cyl Turbo 8A)
9 of 26 people found this review helpful
We drove the 4 cylinder with turbo. The whole time there was a high pitched whine. The engine noise was extremely loud. THe vehicle had a great instrument package except that it was not working. This was a brand new car. The interior was very cramped. The selectable ride was not working probably the same reason the instruments were not working. Overall we were not thrilled. The price was in the 50 k range so it was average for what we were looking at. But definitely was not what we were expecting as far as value and comfort.
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