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Used 2018 Cadillac CTS Consumer Reviews

4.1 out of 5 stars
46 reviews

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We have a limited number of reviews for the 2018 CTS, so we've included reviews for other years of the CTS since its last redesign.

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Pros
Cons
2 out of 5 stars

Time

Rick, 11/03/2020
updated 11/03/2023
2016 Cadillac CTS Luxury 4dr Sedan AWD (2.0L 4cyl Turbo 8A)
6 of 6 people found this review helpful

Well, as time has passed, the shoddy Craftsman has reared its ugly head. Creaks and rattles are prominent. The CUE system is 100% shot. The transmission lurches and bucks. Never again. Update: in addition, the retractable headliner broke - they want $1500 to fix. Typical GM garbage. Just bought a Mercedes E-350, quality, ride, performance is light years ahead.

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
2 out of 5 stars
Comfort
3 out of 5 stars
Reliability
2 out of 5 stars
Value
1 out of 5 stars
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3 out of 5 stars

Make sure you don't mind the AutoStart feature

Danny, 07/14/2016
2016 Cadillac CTS Luxury 4dr Sedan AWD (3.6L 6cyl 8A)
39 of 48 people found this review helpful

The Auto Stop/Start is terrible. It may not bother everyone (I cannot fathom how people don’t mind this), but it is annoying and distracting every time you stop the car. The car shakes and jiggles at every stop sign and stop light. My passengers are incredulous when they’re first taken for a spin. It is not only annoying, but also distracting. Your mind goes to it every single time you stop. You can turn this off every time you start the car, but it is not possible to turn this feature off permanently. Almost all the 2016 Caddys have Auto Stop/Start (I think the XTS is the only one that doesn’t) and they take the fun and relaxation out of driving. Make sure you thoroughly test drive them before buying. When test driving, make sure you do some city/urban driving and turn the A/C off (it doesn’t kick in when the A/C is chugging at a decent rate). Like I said, it won’t bother everyone, but will bother many. Enough so that GM put out a couple bulletins on the subject. These are for the ATS and CTS, but I would think it applies to all 2016s with Auto Stop/Start. Check out #15-NA-033 “Normal Characteristic – Slight Bump, Jerk or Rough Engine Startup [Oct 15, 2015]”. It says “Condition: some customers may comment that there is a slight bump, jerk or rough engine startup during an AutoStart event”. Then it says, “Correction: This is a normal condition”. I guess they said it was unusual, then had to correct it and say it is a normal condition!!! Directive #16-NA-071: Diagnostic Tips for Stop/Start and Auto Stop Operation [Mar 4, 2016] says, “Condition: Vehicle does not engage in Auto Stop mode and Vehicle automatically restarts during an AutoStop event”. It goes on to say, “It is imperative that the customer be well informed about the unique features and operational characteristics of their vehicle equipped with Stop/Start. For the sales team to be fully prepared, they should use the Getting to Know Your Vehicle guide as an outline when presenting the vehicle to the customer”. Cadillac knows this is a terrible and they are not notifying their customers. Other cons: the run-flats are a poor ride; they’re loud and you can feel everything. The 2016 CTS models don’t come with a spare and instead have run-flats. The tactile sliders/”buttons” are over-engineered. Just give me a knob for the radio volume; ditto for the A/C fan speed. Also, a little more difficult to get out of than previous CTS. Pros: trunk is larger than previous CTS; nice and roomy. The panel that comes up in the dash is a cool storage area (and lockable). Cool feature that lets you program the radio so you are notified when your favorite band is on XM. Bluetooth with phone is loud and clear.

Performance
2 out of 5 stars
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4 out of 5 stars

RWD CTS is fun!

KK, 08/02/2016
2016 Cadillac CTS Standard 4dr Sedan (2.0L 4cyl Turbo 8A)
23 of 28 people found this review helpful

I got the CTS as I didn't want to get an SUV. I wanted something that was fun to drive. I got one with a 2.0T engine as it is plenty powerful for my needs. Mine is a base sedan (RWD only!) with upgraded leather seats, panoramic sun roof and park white color as the options. The car has it's quirks, but nothing that you cannot live with. CUE is as good as a touch screen infotainment system gets. Don't believe the negative reviews out there. Use it and find out out yourself. I would definitely recommend it for anyone who wants a fun to drive family sedan that can fit 5 passengers with ease.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

World Class Car

Fred, 01/07/2018
updated 01/17/2025
2016 Cadillac CTS Performance 4dr Sedan (2.0L 4cyl Turbo 8A)
9 of 10 people found this review helpful

I have owned several Audis and BMWs. The CTS drives and rides better than any of them. The Magnetic Ride Control is amazing. I said this from the beginning and still think so 3.5 years later. It is a shame that current Cadillac cars are not more popular and I blame the press’ reflexive anti-American attitude for a lot of it.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

BMW Beater!

Nick Olheiser, 10/08/2016
2017 Cadillac CTS V-Sport Premium Luxury 4dr Sedan (3.6L 6cyl Turbo 8A)
18 of 22 people found this review helpful

This will be short and sweet. After owning 8 BMW's in each series, converting to the American made Cadillac VSport! Car is amazing looking, handling, and performing! I chose white/black wheels, limo'd out the windows, and have black with red highlighted interior. Car is amazing!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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