Used 2016 Cadillac CT6 Consumer Reviews
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Terrible Service
Robert J. Tarte, 08/29/2018
2016 Cadillac CT6 Premium Luxury 4dr Sedan AWD (3.6L 6cyl 8A)
25 of 25 people found this review helpful
The electronics are terrible and Cadillac and GM customer service is terrible. My vehicle,e has been at the dealer for 3 weeks. 2 parts have been replaced and the vehicle now cannot be programmed. It took 12 days for a part to be shipped despite my request for overnight shipping. Cadillac told me that they have their processes. GM told me that they have their protocol. Thus, 12 days to ship a defective part. My dealer told me that they are attempting to get authorization for a new vehicle but GM. wants to send. Yet another part. There is a question whether the part is even available,but GM protocol is the most important thing to GM,not a satisfied customer. After 7 Cadillacs, there will not be a number 8. It is a shame, because the CT 6 is a beautiful car. GM has not changed since the bankruptcy and probably never will. Do not buy a Cadillac.On Sept.4 after 27 days, vehicle finally fixed. Hopefully, GM will offer some compensation for my inconvenience and time spent attempting to resolve the matter.
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"HAPPY CAMPER FROM SPRINGFIELD, MO"
RON, 11/03/2016
updated 11/27/2023
2016 Cadillac CT6 Premium Luxury 4dr Sedan AWD (3.6L 6cyl 8A)
23 of 23 people found this review helpful
I've been a loyal DTS/Deville customer for 30+ years. Dealer tried to talk me into a XTS; fortunately, I waited "Patiently" for the CT6. Bought it early June, 8,000 miles ago. Likes: styling, quietness, handling, ride, acceleration, braking, cornering, fit and finish, seating, safety features and entry/exit. Dislikes: a/c continually "Freezes up" when operating continuously 40 min to an hour (blows ambient air). Will reset after 20 min in off position. Dealer attempting to resolve. Instrument panel air vents won't allow air flow above the panel (directed too low). Auto shifting not smooth (compared to '10 DTS). Overall, best car I've owned, so far. Highly recommend to friends. ………. 2 YEARS AND 48,000 MILES LATER: A/C still freezes up, 90 degrees outside temp and high humidity, 5 trips to dealer, "repaired" again last month, can't test. Will not use for several cold weather months. Transmission vibrates, acceleration and cruise. Back to dealer tomorrow. Still like styling, ride, handling, braking, fit/finish and safety features. Depreciation / resale value disappoints me. No longer "HAPPY CAMPER" …….. 3.5 YEARS AND 66,000 MILES LATER: A/C problem seems to be resolved after7 visits to dealer. Cadillac tech rep got involved. Experiencing transmission vibration issues. May be resolved after 2 dealer visits. Still like the many positive features of the vehicle. Very low trade in value disappoints me. .......... I've owned this vehicle for 4.5 years and still enjoy driving it; 89,000 miles and no maint. problems in past 2 years. My last problem was with the transmission. Dealer repaired and GM extended warranty. I'll look for a '19 or '20 CT6 next spring.
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2016 Cadillac CT6 for sale near you
3 of 77 listings
- Premium Luxury SedanMSRP: $17,49073 mi away
- Platinum SedanMSRP: $19,995115 mi away
- Platinum SedanMSRP: $30,999129 mi away
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Very impressed following two different sea trials
Dino K., 04/08/2016
2016 Cadillac CT6 4dr Sedan (2.0L 4cyl Turbo 8A)
27 of 28 people found this review helpful
This is the quietest vehicle I have driven - Very significant improvement in ride over the XTS which was a great disappointment to me after a DTS.
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Best Caddy Ever, Benz & BMW watch your back
John, 07/07/2016
updated 01/09/2017
2016 Cadillac CT6 Premium Luxury 4dr Sedan AWD (3.0L 6cyl Turbo 8A)
23 of 24 people found this review helpful
Just purchased my CT6, so I've only had it about two weeks, however already put 2500 miles on it. The best car I've EVER owned. I've had an S-Class, two 7-Series and a couple cadillacs in the past and this is by far the best so far. I love it
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NC Dale Caddy Daddy
NC Daley, 06/25/2016
2016 Cadillac CT6 Luxury 4dr Sedan AWD (3.6L 6cyl 8A)
23 of 24 people found this review helpful
Where has Cadillac been. ? Finally a quality full size car that exudes style and performance . The 335 hp v6 with 8 speed tranny is smooth and very responsive . A Super quiet and roomy ride with an understated style that compares favorably with anything on the road today. Handles like a much smaller vehicle and the fit and finish is world class. Just an all round beautiful car. Too soon to determine reliability but so far I 'm very very impressed.
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