Used Mazda Protege5 for Sale Near Me

Located in Verona, NJ / 212 miles away from Ashburn, VA

Thank you for considering DeCozen Chrysler Jeep Dodge Ram, for your next vehicle. Our Dealership has been in business for over 85 years, we pride our...

Dealer Review:

DeCozen could not have been less helpful when we contacted them to schedule service on our Pacifica in response to a recall notice from Chrysler. Chrysler advised in its recall notice that one of the modules in our Pacifica needed reprogramming, and it could be done in 30-minutes at any dealership. Despite that, DeCozen told us it would take six-weeks to schedule and then, after we waited six-weeks and arranged for time off of work, they told us the day before the appointment that we were not on the schedule. We told them that we had scheduled the appointment six weeks ago, and, even then, after consulting with the service manager, we were told they could not accommodate us as scheduled. They told us we could leave the car there for several days to see if they could get to it, which is not an option for us as this is our only car that can accommodate our entire family. By way of explanation, DeCozen indicated that they had been provided a limited number of parts for this recall. They said this despite Chrysler having told us that the recall involved only reprogramming, and did not necessitate any parts. DeCozen also told us that we should take the car to the dealership where we had purchased it. They told us this despite Chrysler having advised that the recall could be fixed at any dealership. We reached out to a different dealership in the area, and they indicated that it was a simple fix and could be done in a short time. They were able to put us on their schedule within 48 hours of the call. We are grateful for the knowledge that DeCozen is not a place where we should be shopping in the future.

Features and Specs:

24 Combined MPG (22 City/28 Highway)

Listing Information:

VIN: JM1BJ245521551089
Stock: ROLLY
Certified Pre-Owned: No

Located in Sanford, FL / 739 miles away from Ashburn, VA

Features and Specs:

24 Combined MPG (22 City/28 Highway)

Listing Information:

VIN: JM1BJ245521599692
Certified Pre-Owned: No

Located in Englewood, CO / 1,464 miles away from Ashburn, VA

Features and Specs:

24 Combined MPG (22 City/28 Highway)

Listing Information:

VIN: JM1BJ246731147432
Certified Pre-Owned: No