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Consumer Reviews for the Genesis G80
Read recent reviews for the Genesis G80
From Cadillac to Genesis
Midwest Driver, 01/29/2019
2019 Genesis G80 3.8 4dr Sedan AWD (3.8L 6cyl 8A)
My original review of my Genesis G80 was 5 stars. I traded in a Cadillac. I updated my review, after owning it for 3 years and selling it. I traded it in for a GM car. I only had 6,000 miles on it so why would I get rid of it? It comes down to issues I had, and the lack of response Genesis had to what can only be described as either poor technology choices and lack of concern about … the impact on Customers. I bought this car new in January 2019 and by that summer was having issues with Sirius/XM and the head unit. I wasn't alone as comments on the Genesis Owners Forum demonstrate. Genesis was of zero help. The head unit would freeze up and they acted as if it was strictly a Sirius/XM problem.
I also often had issues when using Apple CarPlay. The latest issue was with Genesis Connected Services which I view as their version of OnStar. I have OnStar in my other vehicles and want Connected Service for the same reasons, crash support, stolen vehicle assistance, etc. Well, after renewing Connected Services for another year, I got a brief email from Genesis telling me that after December 2022, Connected Services will no longer work. This is apparently because my 2019 G80 has a 3G modem and there is no way to upgrade it. My 2018 GMC Sierra doesn't have that problem because GM has been preparing for the 3G issue since 2016. The other insult to injury is that not all 2019 G80's were affected because some have 4G modems. It's the price I paid for buying it in January. So, the buttons on the mirror will look nice but provide no function. There are several other reasons I dumped the G80 and moved back to GM, but I will never buy another Genesis. For this, my second update, I'm still happy with my Denali because everything works as it should, including self-parking. Will never look at another Genesis.
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