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Consumer Reviews for the Ford Transit Connect
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Great Concept, Poor Execution.
Val S, 02/15/2016
2014 Ford Transit Connect Wagon XLT 4dr Minivan w/Rear Liftgate LWB (2.5L 4cyl 6A)
I purchased mine new, in September of 2015; dealer gave me a good deal since it was almost a 2yr old model. The engine is fine, the transmission gets stuck between gears( going to cause an accident one of these days). The dealership "cannot duplicate the problem". The tires need to be bigger, since it is so big, riding on teeny tiny tires, they like to follow any grooves or deviations … in the road, especially at higher speeds. My main reason for buying it, was the comfort of the drivers seat, which I love. The second and third rows however are not nearly as comfortable. I had to purchase a car seat with a smaller base for my son, his was wider and couldn't sit on the middle or back row evenly, it would tip to one side or the other. Also, the second and third rows are backwards. It should have 2 seats in the middle, and 3 in the rear, so that you aren't required to fold seats around and climb over them to get into the third row. Almost every plastic part on the outside, and all the weatherstripping has had to be replaced. Many of the interior pieces are broken. Both sliding rear doors are sometimes impossible to open/ close; its been repaired 6 times, and still don't work properly. There was a water leak at the 3rd brake light, which took the dealership months to locate and fix, after fixing that, the rear wiper broke, and took 4 tries to correct. The air conditioner likes to suddenly quit working, forcing me to restart the van to get it running again. I currently have 4 different body parts hanging off the van that the dealer is making arrangements to fix.
There are other problems I don't have the space to list.
I have had to go to arbitration with the BBB in an attempt to get Ford to do the right thing and take back the van.
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