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Used 2021 Subaru Outback Consumer Reviews

3.7 out of 5 stars
89 reviews

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Pros
Cons
2 out of 5 stars

Owner

Len, 03/15/2021
2021 Subaru Outback Limited XT 4dr SUV AWD (2.4L 4cyl Turbo CVT)
14 of 19 people found this review helpful

Navigation works terribly after "UPGRADE" in January, 2021. Subaru unable to fix and refuses to put older software that worked well back into my Outback. Dealership/service claims it has become a problem and Subaru does not have a "fix/upgrade" to eliminate the software bugs. Now I know why their reputation has deteriorated so badly. Gas mileage also dreadful on Outback turbo. I no longer recommend this auto!

Safety
5 out of 5 stars
Technology
2 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Great car

Gavin, 01/07/2021
updated 01/10/2023
2021 Subaru Outback Onyx Edition XT 4dr SUV AWD (2.4L 4cyl Turbo CVT)
16 of 22 people found this review helpful

I love the space to carry gear and pets and I like the way it handles. I got the Onyx version and appreciate the extra grunt in the engine. I have owned the car for 2 years and have put on almost 45,000 miles. The car is fantastic and would recommend it to anyone.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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4 out of 5 stars

Touchscreen and Audio Issues

Susan, 01/24/2021
2021 Subaru Outback Touring XT 4dr SUV AWD (2.4L 4cyl Turbo CVT)
7 of 9 people found this review helpful

I've had my new 2021 Outback for less than a month and already have an appointment for service. I turned on the car and there is no audio. It's as if someone pressed a mute button. (There is no mute button.) Areas of the touchscreen are lagging or nonresponsive. I still have my 2005 Forester - the best car I've ever owned. This very early problem with the new Outback is disconcerting. This is not the quality I expect from Subaru.

Safety
5 out of 5 stars
Technology
1 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

2021 subaru outback onyx edition xt

Todd A, 05/05/2021
2021 Subaru Outback Onyx Edition XT 4dr SUV AWD (2.4L 4cyl Turbo CVT)
5 of 6 people found this review helpful

wow. worth every penny and more. get this car. it'll take you places, make you feel amazing. I love it like I love nothing else in this world.

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1 out of 5 stars

AWFUL Quality, Service and Support - Don’t LOVE IT

Gordo, 12/15/2021
2021 Subaru Outback Premium 4dr SUV AWD (2.5L 4cyl CVT)
3 of 3 people found this review helpful

The Outback model seems to have a particular issue with water leaking through the doors. You could find some detailed information in the internet by simply searching “Outback water leaks”. Subaru won’t stand behind their product and the Customer Support is terrible. Not even a simple water leak can be fixed by the dealer or their Field Service Engineer.

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
2 out of 5 stars
Interior
1 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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