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Used 2021 Subaru Outback Consumer Reviews

3.7 out of 5 stars
89 reviews

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Pros
Cons
3 out of 5 stars

Grandma is the Copilot

KJR, 01/11/2021
2021 Subaru Outback Premium 4dr SUV AWD (2.5L 4cyl CVT)
34 of 40 people found this review helpful

Nag. Nag. Nag. You get the feeling your grumpiest grandma is riding with you saying things like, "Keep your eyes on the road." "Both hands on the steering wheel." "You're tailgating, you're too close." You get the impression that if this car could reach out and slap you on the wrist it sure would. The active lane assist makes no accommodations for Northwest PA pot holes and makes every effort to keep you in the lane and hitting those holes. It also doesn't see when passing cars are too close to the center line, or even over the center line. The blind spot indicators, however, are very appreciated. The cabin temperature controls are no longer controlled by knobs but by a touch screen, making it difficult to adjust temperature without taking your eyes off the road. Also, it takes a long time for the car to begin putting out heat on a cold day. The cabin is very spacious and very comfortable. There is also a huge amount of cargo space; I can easily fit a massage table into the back without needing to put down the rear seat. Speaking of the rear seat, our 85 pound dog in the dog sling in the back seat set off the seat belt warning bell. I had to park the car, buckle the rear seat belts under the sling to stop the annoying warning ding. This is not a performance car. Acceleration is tepid, and accompanied by a whining sound of the CVT. However, give it time and it will reach cruising speed. Several times I found myself going 60 mph in a 45 speed limit zone. The cruise control is confusing. There seem to be two settings, an active setting in which it adjusts speed if you're catching up to the car ahead of you and which automatically uses that lane assist, even if the lane assist has been turned off. Every click of the acceleration switch increases or decreases speed in 5 mph increments. Going 70 mph? One click and it's set at 75 mph. If there's a way to adjust the setting to change in 1 mph increments it's buried in the settings and I couldn't find it. Overall, I'll stick with my 2018 Subaru Outback. Better yet, bring back a standard transmission and let driving be fun again.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Pearl

Janet from Pa, 01/14/2021
2021 Subaru Outback Limited XT 4dr SUV AWD (2.4L 4cyl Turbo CVT)
25 of 29 people found this review helpful

I love my outback but just a few comments on my 2021 from my 2019. I'm very disappointed that my outback doesn't have a CD player for what I paid for this car. I loved on the 2019 that I could keep my lane assist on the 2021 only comes on if you have the cruise on. I don't like the way you turn the heat sitters on. Your eyes are off the road to long. And I don't like the front grill. I have to get a brush to get in and clean the road dirt out. I live in Pa. so we have a lot of it. And for the cost of the car I also wish the back hatch opened with your foot. The hand under it does nothing for me. This is the first comment I have ever wrote about my Outback and this is the 4th one I have owned. Still love it and will buy another in two years.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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2 out of 5 stars

Who doesn’t love a Subie? Me!

AngieC, 09/21/2022
2021 Subaru Outback Limited XT 4dr SUV AWD (2.4L 4cyl Turbo CVT)
7 of 7 people found this review helpful

I have had lots of problems with my center console tech. It stops working, freezes, goes black, and sometimes just has a mind of its own. I have had it in the shop twice, the first time they told me it was an iPhone compatibly issue, which was not true the second time the guy was honest and said it was a known issue and they would order a new one but it was back ordered. It has been months, I called and they never ordered it! Still having issues, it operates literally everything! AC, radio, Navi, even some of the safety features shut down when it stops working. I also had an AC problem that they just “recharged” not fixed. It has less than 26000 miles and I cannot wait to get rid of it! It auto brakes for no reason, but they “couldn’t find and problem”. Buyer beware. Subaru knows it put out crap but they aren’t owning it. Oh!! And the windshield randomly cracked over night while parked in my driveway. TWICE!

Safety
3 out of 5 stars
Technology
1 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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1 out of 5 stars

Buyer Beware! Battery issues!!

Diane, 02/18/2021
2021 Subaru Outback Limited XT 4dr SUV AWD (2.4L 4cyl Turbo CVT)
69 of 83 people found this review helpful

Had my 2021 Subaru XT for less than 5 days and the battery died. Thinking I may have left something on, we jumped it and called it a day. 5 days later, leaving work, dead battery. OK this time, it's not me. Super careful about the condition I leave the car in after the first dead battery. Did some investigation on-line and found tons of complaints about Outback batteries. Class action lawsuit going on over it. Check it out for yourself. Dead battery when it's late at night and you want to go home after a long day at work, is not acceptable! So angry, I want to ditch the car. Buyer beware!!!

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5 out of 5 stars

Love my Outback

Phrilly, 12/14/2020
2021 Subaru Outback 4dr SUV AWD (2.5L 4cyl CVT)
41 of 49 people found this review helpful

You will not be disappointed. What a smooth ride, less road noise due to better insulation that allows the car to cool quicker in summer and heat quicker in the winter. Steering wheel w/controls at your fingertips and love the larger menu screen.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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