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Used 2021 Subaru Outback Consumer Reviews

3.7 out of 5 stars
89 reviews

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Pros
Cons
5 out of 5 stars

A BMW for the Fixed Income Set

scatback43, 10/25/2020
2021 Subaru Outback Touring XT 4dr SUV AWD (2.4L 4cyl Turbo CVT)
118 of 128 people found this review helpful

We traded a 2018 3.6R touring. This is a much better car - tighter, quieter, faster and with much, much better seats. I liked the naturally aspirated 3.6, an engine always dismissed as "old" by car magazines enamored of the 66 year-old Chevy small block. The new turbo is more powerful but less civilized. Voice command is still hopeless, but the face scan technology is a wow and will customize the outside mirror settings to the individual driver as you get in the car, a big safety plus. I also like the button that defeats auto stop/start; yes, there is one if you know where to look. The front seat passenger has 8-way power instead of the two-way as in the 3.6R, and Carplay now fills the entire 11" screen. The problem with Edmunds - as with all the major outlets, not to mention Doug Demuro and his spawn - is they never drive the cars at night. Heads up, there, fellas. It's one of the Outback's strengths.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Driving Subaru

Diamond Jim, 12/08/2020
updated 12/10/2021
2021 Subaru Outback Premium 4dr SUV AWD (2.5L 4cyl CVT)
45 of 48 people found this review helpful

So far very pleasant experience. Rides nice, handles nice. Very comfortable vehicle. Power is good. Lots of bells and whistles!!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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3 out of 5 stars

I shoulda bought the TURBO!

BJC97, 04/30/2021
2021 Subaru Outback Touring 4dr SUV AWD (2.5L 4cyl CVT)
24 of 25 people found this review helpful

I have the 2021 touring edition. The pros: Nice looking vehicle, beautiful paint, outstanding interior. The cons: Gas mileage should be better for a 185HP 4 cylinder- I am averaging 21.5MPG. The driver monitoring system sucks and I'm getting an annoying STAY ALERT message every few minutes no matter how many times I re-scan my face. The only recourse is to shut the system off, but this has to be done every time you restart the car. Some of the electronic controls are actually dangerous as you have to take you eyes off the road for too long to do routine things like adjust the A/C and seat heaters. These would be better done with buttons instead of the touch screen. The auto start system is far from seamless with the car restarting with a very annoying lurch. Road and engine noise seems excessive and the car is under powered- the turbo would have been better.The sound system is just meh. Finally, there is a lack of storage in the cabin for incidental items. In summary, the pros are overshadowed by the cons and if I had it to do over, I'd buy something else.

Safety
2 out of 5 stars
Technology
2 out of 5 stars
Performance
2 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

AGAIN!

Deborah Miller-Gurchak, 08/20/2021
2021 Subaru Outback Limited 4dr SUV AWD (2.5L 4cyl CVT)
21 of 22 people found this review helpful

Two months ago we purchased a 2021 Outback with 14 miiles. Aprox. one month in...the car's lights came on...check engine,etc. and started making an odd sound. Off to the dealer we went. We went without this car for over 2 weeks. Then this week(Tuesday the 17th) my husband was planning to visit his family and while going up a little hill...it started jerking and the lights all came on again and died. He was able to get the car going again and headed into a parking lot. There he called for help...got towed and here we are...three days and our NEW car isn't here! I don't trust this car at all. I want a new one...this is ridiculous! We sadly traded in our Subaru that was over 10 years old...that RAN!..What a mess...we now have a lemon...oops...we have it when it runs!

Safety
1 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

2021 Subaru Outback nightmare

S ONeal, 04/03/2021
2021 Subaru Outback Limited 4dr SUV AWD (2.5L 4cyl CVT)
82 of 92 people found this review helpful

Purchased brand new Dec. 2020. Within 80 miles TPMS ⚠️ and lights came on. Tire pressure and tires were fine. Around 100 miles a recall on the computer system was told would fix TPMS issue. I have taken it 3 times for this issue. Horrible leak in the front, large puddles of water in floorboard and under mat on passenger side next to gear shift. Was told molding was bad needs to be replaced, but this doesn't explain the water in the floorboard by the center console. Car engine stop's/starts at will without changing any settings, i.e. engine should shut off when stopped at proper setting but does so irregularly. Now all dash lights saying eyesight off, lane assistance and crash avoidance all come on then few miles down the road all warnings disappear. TPMS will stay on for several trips then randomly disappear, then reappear. I have documented with video and pictures. I have less than 1600 miles on a BRAND new, rarely driven 4.5 month old vehicle and is scheduled for 4th trip for service. No accidents, no driving on anything but well paved suburban roads. I HATE this vehicle and Subaru for all the time I have spent in the service department. I am scared to drive it.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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