Used 2021 Subaru Outback Consumer Reviews
Used Outback for sale
Low quality breaks - disregard for customers
Tim, Halifax, 08/27/2022
2021 Subaru Outback Onyx Edition XT 4dr SUV AWD (2.4L 4cyl Turbo CVT)
1 of 1 people found this review helpful
I bought a new Subaru Outback Outdoors XT (Onyx Edition in the US) in 2020. After about 33000 km the car started to shake at breaking. Their own service people said that the rotors were warped and needed replacement. However, since it was 'more than 1 year old' they refused to replace the defective parts, and quoted me over $700 for parts and labour. I am very disappointed with Subaru's quality. They are certainly not as safe as they advertise, and have zero interest in looking after their customers. I would never buy another Subaru again, and would recommend to stay away from the brand that uses low quality parts and offers no regard for their customers.
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XT outback very quick and very refined update
Ira, 07/07/2022
updated 07/10/2023
2021 Subaru Outback Limited XT 4dr SUV AWD (2.4L 4cyl Turbo CVT)
1 of 1 people found this review helpful
This Subaru is a complete driver’s car with the turbo2.4.The acceleration is invigorating and makes you smile at the performance of the outback. I am certain that an outback with the standard motor is a fine practical choice but the turbo transforms a very good car into a great car that gives satisfaction when driving
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Battery Dead - Dealer blames me
scatback43, 06/04/2022
2021 Subaru Outback Limited XT 4dr SUV AWD (2.4L 4cyl Turbo CVT)
1 of 1 people found this review helpful
About to leave for 1500 mile trip, warning lights and the car would not start. Towed to dealer who said I had left lights on and charged the battery. Dead again the next morning. Towed to dealer, who said the rubber mat in the cargo area was too far out and kept the hatch from closing fully, which would drain the battery. This isn't true, but points for creativity. Dead again the next morning. Towed to dealer, who charged the battery again, but it died immediately this time. Cause, they said, was 'loose cell in battery' so they replaced the battery. If I were you, I'd replace the battery immediately for a couple of hundred bucks, forget the dealer. Also had windshield crack problem. Dealer said debris. Couldn't see any evidence; dealer said that most people just replaced with insurance and that Subaru would be unresponsive if I complained. Then driver attention monitor came on and wouldn't stop chiming no matter how hard I stared at the road. You can disable this intrusive, useless system and I did.
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Owned For 1 Year - NO ISSUES
KC7641, 01/28/2022
updated 08/01/2024
2021 Subaru Outback Premium 4dr SUV AWD (2.5L 4cyl CVT)
1 of 1 people found this review helpful
We bought this vehicle three and a half years ago. We have driven it all over the Western United States. Racked up over 60,000 miles in that time. Have had absolutely no issues with this car. It drives great, feels great. The gas mileage for us has been right close to 30 mpg on average. Not bad for an all-wheel-drive vehicle. Nothing is perfect, I don't care for the way the vehicle saves your profile for the settings of the seats, mirrors and other internal settings. It doesn't work for everything. For example, I don't like the feature where the car automatically shuts off and restarts at stop lights, etc. I want that off. I set it in the profile and save it and for some reason that setting won't save. I always have to turn it off manually. The driver assist is nice but is only practical on the freeway. In town it is just a pain in the butt because it doesn't see the lines around sharp curves. Overall, I love the car and would buy it again.
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Won me over
Bill G, Bowling Green, VA, 04/05/2023
updated 10/07/2024
2021 Subaru Outback Limited 4dr SUV AWD (2.5L 4cyl CVT)
1 of 1 people found this review helpful
It had been many years since I owned a Subaru, not since 1979 and there is no comparison. Subaru has always been a little quirky and out of the mainstream, but that's just fine with me. Your 10 year old Outback still looks current! Fit and finish are superb and I have had no adjustments or warranty issues in the past two years. This is a comfortable car period. It drives like a car, feels like a car with none of that aggravating "head toss" or porpoising of an SUV. This thing soaks up bumps and road irregularities like a luxury barge, yet takes the twisties with the best of them. It's very maneuverable and visibility is excellent. The seats are comfortable for the long haul although I wish they were just a tad wider, especially the side bolsters of the seat back. I'm 5'11" 240 lbs so smaller frame people will probably not take issue, otherwise there is no complaints about comfort. Performance is fine although not quite as peppy as the Honda was, however the Sub is hauling a lot more weight too. The CVT is fine and when you hold your foot in it, it will replicate gear changes, but when you are moping around town it will default to the highest ratio possible - not a bad thing just different. At least it doesn't drone about for days like other CVTs I've experienced. I have averaged 30+ combined city/hwy over 21k the past two years and I drive responsibly but not necessarily conservatively so I think that is fairly representative of what most can expect. This wouldn't be a proper review/opinion without the bad or at least bad to me and this is the reason for 4 stars. The auto stop/start is infuriating and cannot be permanently disabled. Having to deal with it every time you start the car is not a good thing. I know some don't mind it, but it drives both my wife and I mad. I don't know who's better idea this was but it's only common sense to know that the additional stress on batteries and starter over time far out weighs any paltry fuel savings. Next is the infotainment screen. It takes up a huge amount of real estate on the dashboard but I have a larger screen for maps on my phone. Android auto is relegated to less than 1/3 of the screen. The touch points for climate control are way too small and requires a concentrated look away from the road to make climate control adjustments - this is not in keeping with Subaru's safety pitch advertising. Why do you have to make so many touches just to regulate the seat heat? You first touch the seat heat area then are immediately directed to another on screen graphic. The passenger has to reach way too far to make adjustments to their seat heater. I understand there is perhaps an update to enlarge the touch points and put the seat heater control on the respective icon, but it's not available at this time as I just did an over the air update which did not change the screen. Bottom line is while the quest to make automotive controls like a touch screen tablet may be appealing to some, but it doesn't work in a car. Even with voice controls, some of us have a drawl that quite frankly a human has a hard time with much less a car with tons of background noise. Please give us back proper knobs and buttons within easy reach. Do I like my Sub, you bet. Aside from the touch screen, I don't know of a better value out there.
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