Used 2018 Ram ProMaster Cargo Van Consumer Reviews
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We have a limited number of reviews for the 2018 ProMaster Cargo Van, so we've included reviews for other years of the ProMaster Cargo Van since its last redesign.
JUNK WARNING DO NOT BUY
Tjf, 07/27/2018
updated 02/04/2021
2018 Ram ProMaster Cargo Van 1500 Low Roof 3dr Van w/136" WB (3.6L 6cyl 6A)
130 of 131 people found this review helpful
Just like all the other reviews, after 115000 needs new tranny, also entire top half of engine needed to be replaced. This is a legal lemon. I've replaced more headlights on this truck than all other trucks I've owned combined. Struts have been replaced twice the cargo doors never worked correctly need a new radiator for the second time. Please save yourself the money and aggravation do not buy. This is by far the worse vehicle I've ever owned including the used trucks
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560 miles from new and left rear brake locked up.
Jamie, 11/07/2018
2018 Ram ProMaster Cargo Van 1500 High Roof 3dr Van (3.6L 6cyl 6A)
105 of 106 people found this review helpful
Do not buy. Traded my Ford for a lemon. I have had van 8 days. The day I left dealer to have motor shake and tires that are square. I drove van 45 mile home and tires got better and engine shake stopped after a couple of miles. I shook it off to bad gas. Well today driving down interstate 10 miles from home it starts to smell like something burning. Guess what left rear brake is stuck and smoking. I was in fast lane and trying to move right. But now we motor starts to miss and power loss. Well after stopping to figure out what the hells going on and waiting an hour to cool off. It made it home. Called dealer to find they couldn't get it in till the next day. So here I sit. Story to continue. Lemon law will be on menu.☹
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2018 Ram ProMaster Cargo Van for sale near you
Showing 3 of 31 listings
- 1500 High Roof Cargo VanMSRP: $14,99526 mi away
- 1500 Low Roof Cargo Van w/136" WBMSRP: $17,52827 mi away
- 1500 Low Roof Cargo Van w/136" WBMSRP: $15,99727 mi away
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Worse van ever.
David Khat, 07/11/2018
2018 Ram ProMaster Cargo Van 1500 High Roof 3dr Van (3.6L 6cyl 6A)
254 of 259 people found this review helpful
This announcement is in regards to the 2018 Dodge ProMaster Ram. We are an experienced and established logistic company with a fleet of 160 cargo vans contracted with several companies. In the past, we have used several cargo brands such as Ford, Chevy, and Nissan. Recently, our leasing agent has switched us to the 2018 Dodge ProMaster Ram. Immediately from the first month of service, we have encountered countless problems that we have never experience before when using other make and models. The two main issues are mechanical and vehicle structure within less than 700 miles. The mechanical issues we have dealt with are the following, Serpentine belt, controls several important part of the vehicle such as AC, alternator, and power steering. The serpentine belt comes off which is not normal, and we are unable to prevent this issues. Transmission, the vehicle does not shift properly or not at all and the gears disconnect leading to rolling of the van which has lead to an accident in our fleet which has totaled another vehicle. The shifter in the vans are loose and/or becoming loose. Within the first 3000 miles, the front tires bald without reason which is abnormal as well. The structure issue is the door handle hinges. The door handle hinges mounted to the frame are weak and snap out regularly making it unable to open and the hinges actually break off the van. In January and February 2018, we made a formal complaint to Dodge through out leasing company. We had two visits from two different Dodge personnel and discussed the issues state above. During the visits, the Dodge personnel admitted to being aware of the hinge issues. Dodge personnel offered to only assist us to the mechanical issues, transmission and serpentine belt. However, they have not fixed the vehicles thoroughly, and are continuously being serviced. Within Dodge service, we are not reimbursement or given an incentive for the down time these vehicles are being serviced. The front tires and structural issues are still being overlooked. This announcement is to bring attention to all consumers to not invest in 2018 Dodge ProMaster Ram. Your money and safety are at risk. .....
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Headlights are junk
Roger, 04/20/2018
2017 Ram ProMaster Cargo Van 3500 High Roof 3dr Van (3.6L 6cyl 6A)
56 of 56 people found this review helpful
Try the ford. Promaster replaced coil packs two times-headlights-are junk replace headlight once a month engine rattle transmission shifts up and down all the time
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I own 9 of these. Run away, Run away, Run away.
ATEC, 04/08/2018
2017 Ram ProMaster Cargo Van 2500 High Roof 3dr Van w/159" WB (3.6L 6cyl 6A)
213 of 218 people found this review helpful
I am a fleet owner and purchased several of these because they are very functional with a great overall design and platform. They safely handle a lot of weight and have superior freight space. They are actually kind of fun to drive because you are setting way up high like an old flat nosed tractor. They are front wheel drive and do pretty good in the snow and ice and gas mileage is far superior to the others. So it sounds great right?, so why the poor review? What a piece of JUNK! Headlight bulbs are about every 6 weeks, headlight capsules melting right onto the bulbs at the tune of a $1000 per occurrence. The factory built in Jake brake is so overly sensitive that even empty on the slightest of down grades it is downshifting abruptly and the rpms shoot up to 4500. There is coolant loss that apparently is impossible to detect? Lifter knock will form around 85,000 miles faithfully. I have had so many problem with these I know the Ram customer care rep by name and memorized her extension. I put 200k bumper to bumper warranties on them at the tune of $5,000 each, which is great but between actually trying to get them in for service within 3 to 4 days, waiting for parts for days and crazy expensive repairs it is a constant nightmare and almost not even worth it. Then once they are repaired they try to get out of warranty by saying it is maintenance or normal wear and tear. In general Ram dealers are the pits for service work, usually only having 1 or maybe 2 techs who are even "certified" to work on the Promaster. The worst is Ram knows these problems exist and take no responsibility or have figured out any fixes for it. I have a dealer service bulletin I "acquired" outlining the problem but they refuse to recall it. The 2018 engineering marvel to remedy the problem..... they eliminated the daytime running lights and put the old headlight manual on and off switch. Ram customer care will help pay for the premature repairs a couple times but after one or two you are on your own. I am not brand loyal, and had no preconceived brand bias one way or the other. It is on very seldom occasion that I leave reviews on any products, but the Promaster is deeply flawed when it comes to durability. I have a few Ford Transits, the cargo space in narrower, they are rear wheel drive and about 2-3 miles per gallon less but very reliable. The 2016 Transit that has 305,000 miles on it has had less cost in repairs then the 2017 Promaster with 45,000 miles. Chevy Cutaways are bulky with poor gas mpg but cheap, quick and easy to fix. The Chevy Cutaways typically need transmissions at about 150k miles, but they are readily available and takes about 5 hours at the dealership (GM crate one installed for about $3200 - $3700) I will not be buying another Promaster and I hope this review helps any business owner out there make a better choice for your business needs.
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