Used 2023 Ram 3500 Consumer Reviews
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We have a limited number of reviews for the 2023 3500, so we've included reviews for other years of the 3500 since its last redesign.
Don’t buy.
Brett, 10/30/2023
2023 Ram 3500 Limited 4dr Mega Cab 4WD SB (6.4L 8cyl 8A)
5 of 5 people found this review helpful
I bought two 2023 ram 3500 limited BOTH were lemons! Each costing well over 100k. One had issues with boost and transmission. One had issues with throttle control module and engine issues. I lost serious money. Ram hasn’t helped at all- customer service WAS TERRIBLE!! I will never buy another ram again! I make my living pulling heavy things I’ve bought a lot of trucks, was a huge Ram Fan but now seriously disappointed in Ram
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Junck!!! Stay away
Kevinxls, 10/12/2023
2022 Ram 3500 Tradesman 4dr Crew Cab 4WD LB (6.4L 8cyl 8A)
5 of 5 people found this review helpful
I purchased this truck last month, and it has been in the shop almost since then for a transmission problem. I have called FCA support daily for over a week and a half, and no one has called me back. When I call, if they tell me my rep is busy, I ask to speak to someone else, and they always tell me that it's not possible. I can not stress enough that this truck and company are terrible.
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2023 Ram 3500 for sale near you
3 of 196 listings
- Tradesman Regular CabMSRP: $77,415420 mi away
- Tradesman Regular CabMSRP: $77,415420 mi away
- Tradesman Diesel Crew CabMSRP: $51,500487 mi away
See all 196 listings
Brand New 2020 Ram 3500 Laramie Longhorn
C.M., 07/13/2021
2020 Ram 3500 Longhorn 4dr Crew Cab LB (6.4L 8cyl 8A)
5 of 5 people found this review helpful
Was super excited to by this truck in December of 2020!! Had all the bells and whistles! In February, I started taking it around the country for work. The first issue was the power steering going out. It took Dodge several weeks to get the part delivered to where I was. Then a month or so later, I was crossing over Mt. Hood and when I got to the bottom of the mountain, the transfer case decided not to work anymore. We used Onstar and they had to tow my truck to the nearest dealership and my 40ft trailer to the nearest truck stop. Once they confirmed that I was in fact the transfer case, I was informed that it would take 2 weeks for the part to come in. On top of the 2 weeks, the rep for FCA wasn't very transparent about everything and lacked in communication skills. Two weeks turned into 4 weeks. For 4 weeks I was stranded in Oregon, not able to work. For 4 weeks I had to stay in a hotel. There was nothing FCA ( warranty) could do until the part came in and the "file was closed". Luckily I was prepared for such a large inconvenience. I was reimbursed for hotel stay and they paid for the rental. But there was no replacing my income for 4 weeks....... and these last few days, I've gotten the coolant low light on the dash. I kept having to top off the coolant level only to have it start overheating. Brought it to the dealership. They said it was "just ta bad coolant cap". Charged me a $140.00 diagnostic fee only to leave and drive a few miles for the coolant light to come back on.... So, of course, I turned right around to take it back. I'm just disappointed because I speak so highly of the truck and this brand.The first truck I purchased a few years ago was a 2014 Ram 3500 Laramie and had a bad experience with it. Whatever you do, don't let the pretty interior or all the features distract you. I'm not buying anymore Ram vehicles. These trucks aren't consistent! My business solely depends on the condition of my truck and I'm tired of loosing money
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Powerhouse
Kdodgemr , 01/03/2022
2022 Ram 3500 Laramie 4dr Crew Cab 4WD LB (6.4L 8cyl 8A)
7 of 9 people found this review helpful
This 6.7 is way more than the 18 I had. Incredible truck, tow easier, fair on fuel, changes made inside are more comfortable
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RAM beats them all!!!
First time Rammer , 06/10/2022
2020 Ram 3500 Tradesman 4dr Crew Cab 4WD SB (6.4L 8cyl 8A)
3 of 3 people found this review helpful
Let me get started by saying my 2020 Ram 3500 SRW HO pulls like a dream and handles like an HD truck should. Please note this is a Tradesman but came with all the bells and whistles, such as 360 camera, blind side, LEF lights, spray in bed liner, 5th wheel prep, etc. The list goes on. No truck is perfect and these companies need to make money too, but RAM made things right by recalling the dreaded CP4. That in itself should make RAM owners proud. Should the CP4 been used in the first place, NO, but RAM took it on the chin and is replacing mine free of charge. The chitter chatter on these sites are always negative, and yes, there are instances of lemons, happens with all brands. I don’t depend on my truck for income and feel for the guys that do when issues arise, but from a truck perspective, my RAM gives me all that I need and more. Couldn’t be happier with my purchase and the real review will be in 10-15 years, hopefully. As of today, I would recommend this truck as well as the RAM brand to anyone.
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Take care of your loyal customers Ram!
Dave-Phoenix, Az, 05/01/2024
2021 Ram 3500 Big Horn 4dr Crew Cab 4WD LB (6.4L 8cyl 8A)
3 of 3 people found this review helpful
We have been loyal Ram owners for years.We are so disappointed in these newer trucks. I have a 2021 Ram 3500 with 90,000 miles in the shop getting the tyranny fixed. There is 0 customer service when trying to get a rental. They have done nothing but try and get out of helping us. Dodge used to take care of thier customers but it looks like they just want to charge more for thier trucks but the customer just gets nickle and dimed to death.
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Overkill
Jared, 07/18/2022
2020 Ram 3500 Laramie 4dr Crew Cab SB (6.4L 8cyl 8A)
3 of 3 people found this review helpful
I have around 56K miles on this truck and couldn't be happier. I mostly tow a ~5ton trailer so this is obviously overkill for me but I love it
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Loving the 5th Gen Rams
J.A.B., 06/13/2024
2022 Ram 3500 Laramie 4dr Crew Cab 4WD LB (6.4L 8cyl 8A)
3 of 3 people found this review helpful
My first Ram was a new 2019 1500 Laramie. Absolutely loved it but it was getting bullied by my 38’ travel trailer. Traded it for 2020 3500 Big Horn with 6.7L and it towed the camper like a dream. After two months I was hit head-on by an old Ram 1500. The 3500 won and my wife and I only had minor injuries. Ordered a new 2022 3500 Laramie with 6.7L. I love it. After a year, I hit a deer causing $10k of damage. In the big truck, I didn’t even feel the impact. I saw it and heard the impact. In a small car I probably would have been injured. My only complaint about this vehicle is that the infotainment glitched once at a very inconvenient time. I was in an unfamiliar city and the system rebooted leaving me without the instructions from the navigation system. Not so much a complaint but I notice that the Laramie seats seem firmer than the Big Horn’s seats. It’s an awesome vehicle for family road trips. Plenty of space. Great visibility. On the highway I can easily average 20mpg when not towing. The cabin is quiet. The ride is rougher than the 1500 but not uncomfortable. My only warning to potential buyers is that this is a large vehicle with a huge turning radius making u-turns impossible in some locations and the length and width make parking a bit challenging.
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Love my Dually but…
Bob R., 10/26/2023
updated 04/28/2025
2022 Ram 3500 Limited 4dr Crew Cab LB (6.4L 8cyl 8A)
3 of 3 people found this review helpful
I love my limited Dually. Just one thing. The trans broke with 15k on it. Took 3 weeks to get it back and I’m currently working with Ram to get reimbursed for all of the outside costs incurred because of the breakdown. They have now issued a recall for the issue after hundreds of transmissions have failed. Other than that I absolutely love this truck. The diesel engine is an absolute beast. Have always been a Ford guy but this truck has absolutely changed my mind about Ram.
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Amazing daily vehicle
Ram 3500 Limited, 09/12/2023
2023 Ram 3500 Limited 4dr Crew Cab 4WD SB (6.7L 6cyl Turbodiesel 6A)
2 of 2 people found this review helpful
I was blown away with 2023 Ram 3500 DRW Limited HO 6.7 night edition 6 speed Aisin Trans , 4.1 Gear. It is so smooth , quiet, and performs well. Interior is much better than my old 2020 F350 DRW 6.7 Platinum.
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