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Consumer Reviews for the Mitsubishi Outlander
Read recent reviews for the Mitsubishi Outlander
Beautiful SUV but a mechanical nightmare!
Randy, 11/27/2022
2022 Mitsubishi Outlander SEL Special Edition 4dr SUV (2.5L 4cyl CVT)
I purchased a brand-new Mitsubishi Montero in 1995 and drove this SUV for 10 years without a single mechanical issue, it ran strong and was a beast in bad weather. So, when Mitsubishi came out with the Outlander, I was ecstatic that Mitsubishi was coming back on the scene with this well-designed SUV that reminded me of a Land Rover. With this in mind, I decided to go for it and purchased … the diamond black SEL, S-AWC Launch edition. When I test drove one, I did notice the hood flutter and informed the salesman, in which, I was told, that it would need a minor adjustment, which made no sense to me on a brand-new vehicle that took 5 years to launch and tested for quality control throughout the engineering process to assess the quality and performance of the vehicle. The idea behind testing these cars is to allow manufacturers to work out all the kinks and potential problems before going into full production. Therefore, I purchased the SUV in December 2021, I did experience the hood fluttering, but having a mechanical background, I looked under the hood to see what adjustments these engineers failed to make and saw that there are 2 black rubber hood stoppers on the left and right side on the bottom, where the hood indentation makes contact with them when the hood is closed. I screwed the rubber pieces all the way out, and reinserted them, twisting them one full turn until the arrow faces in the direction of the engine. Then I took 2 felt pads, the pads you put under chair legs to keep them from scratching the floor and placed the sticky side down on the rubber stoppers. Closed the hood and went for a ride and the hood stopped the vibration and fluttering. However, on really windy days there is very little fluttering enough for me to feel comfortable driving and not worrying about the hood dislodging. If the hood doesn't close securely, adjust the rubber stoppers so the hood can close. Now, the next issue, I went for a drive and got half a mile from my home and the Outlander without warning just shut off. I pulled to the side and tried to start it to the point of the battery losing voltage. I had towed back to my home where I have the testing equipment and diagnostic tools to see why this SUV with 8000 miles just died on me. With the help of my son who is a professional mechanic, we determined it was the fuel pump shorted out based on the computer code. The next day I towed it to the dealer, wrote down all the symptoms that appeared after it shut off and thinking this would be a simple fix taking a few days, but that turned into 3 months without this vehicle, and it was the fuel pump, which was on back order and the fuel gauge. I had to get forceful with the dealer and made them get a Mitsubishi rep involved just to get a rental. After finding out that the robots that installed the fuel pumps didn't do it correctly and didn't get the wiring right which shorted the pump is what caused what could have been a serious accident if this occurred on the highway in traffic putting me and my family in harm's way. Therefore, I precede to take legal action against Mitsubishi, and now have a pending lawsuit against them. I used the Lemon law of my state and if the dealer is giving you the run around, you can file a complaint with the State Attorney General, they could be fined, and have their franchise license revoked, or you file a complaint against the dealer's surety bond with DMV Business regulation section or the licensing board. Mitsubishi is jeopardizing the lives of thousands of their customers allowing this mechanical issue to go unsolved until a hood rips off while driving or being rear ended when the fuel pump fails in traffic. I'm very disappointed in such a promising SUV, buyer beware!!
Trim | MPG | Engine | Starting Price |
---|---|---|---|
2024 Mitsubishi Outlander SEL 4dr SUV (2.5L 4cyl CVT) | 24 - 31 | 4-cylinders (gas) | $37,955 |
2024 Mitsubishi Outlander ES 4dr SUV AWD (2.5L 4cyl CVT) | 24 - 30 | 4-cylinders (gas) | $32,590 |
2024 Mitsubishi Outlander SE 4dr SUV AWD (2.5L 4cyl CVT) | 24 - 30 | 4-cylinders (gas) | $36,255 |
2024 Mitsubishi Outlander SEL 4dr SUV AWD (2.5L 4cyl CVT) | 24 - 30 | 4-cylinders (gas) | $39,755 |
2024 Mitsubishi Outlander Black Edition 4dr SUV AWD (2.5L 4cyl CVT) | 24 - 30 | 4-cylinders (gas) | $36,855 |
2024 Mitsubishi Outlander SE 4dr SUV (2.5L 4cyl CVT) | 24 - 31 | 4-cylinders (gas) | $33,860 |
More about the Mitsubishi Outlander
Edmunds has 82 New Mitsubishi Outlanders for sale near you, including a 2024 Outlander ES SUV and a 2024 Outlander SEL SUV ranging in price from $32,590 to $42,855.
How much is a new 2024 Mitsubishi Outlander in Ashburn, VA?
- A new 2024 Mitsubishi Outlander starts at $32,590 (including destination charge) in Ashburn, VA. Prices will go up based on the trim level you choose and any options you add. Keep in mind that prices can also vary from one state to another and even from one dealership to the next. Learn more
How much does a 2024 Mitsubishi Outlander SUV cost in Ashburn, VA?
- A new 2024 Mitsubishi Outlander SUV starts at $32,590 in Ashburn, VA. Prices will vary depending on what trim level you choose. Each state may have different pricing, so make sure you enter your correct ZIP code on Edmunds. Learn more
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