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Used 2018 Mercedes-Benz S-Class Consumer Reviews

4.3 out of 5 stars
36 reviews

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We have a limited number of reviews for the 2018 S-Class, so we've included reviews for other years of the S-Class since its last redesign.

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Pros
Cons
2 out of 5 stars

CHEAP MADE GERMAN CAR

CHARLES, 06/08/2019
updated 12/17/2020
2017 Mercedes-Benz S-Class AMG S 63 2dr Convertible AWD (5.5L 8cyl Turbo 7A)
31 of 36 people found this review helpful

After 22,000 miles, engine oil leak , software problem for a/c, stereo, and navigation system. The engine compartment is so tight,it generate so much heat which cause plastic,electric,and rubber parts to fall apart faster. This will also cause much,much,much more labor cost for consumers. The top plastic engine cover cracked when trying to remove it. The over head display for mph and direction was blur. The Cadillac is much better. To use air condition, it not simple. To turn off the fan, you have to set it at one . There is no zero like standard . The stereo sound system is horrible. Cadillac, Aston Martin, Landrover, Lexus, and Jaguar sound much better, it has a 2 second turbo lag when floor it. The expensive tires last about 11,000 miles with normal driving. That is so sad.

Technology
2 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

Best car I have ever owned

Terrence Cardwell, 12/27/2019
updated 12/27/2021
2018 Mercedes-Benz S-Class S 560 4dr Sedan (4.0L 8cyl Turbo 9A)
10 of 11 people found this review helpful

Twin turbocharged 6 cylinder engine develops 382 horsepower. This car has plenty of pickup for driving in city or on highway. I consistently hit 32 MPG on highway, using the self adjusting cruise and lane retention features. The technology is amazing. It virtually drives itself, maintaining in lane, adjusting speed to traffic, and self parking. The finishes on the exterior and interior are excellent. After driving several other Luxury brands, I will have a tough time leaving my Mercedes.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

The best sedan driver I've ever owned

steven 33308, 12/03/2019
updated 12/02/2024
2017 Mercedes-Benz S-Class S 550 4MATIC 4dr Sedan AWD (4.7L 8cyl Turbo 9A)
9 of 10 people found this review helpful

I just read a few reviews of a 2017 MB S550 sedan and had lot's of troubles. I bought 8 months ago a 17 MB S550 4-Matic metallic brown exterior with the new 9-speed transmission and it's a great looking and driving vehicle. Beautiful across the board. I've never driven a smoother full loaded sedan EVER. My friend has a 2017 RR Ghost we exchanged cars for an hour and he admitted my car was equally as good as the ghost. I bought the car with 29K and 14 months on the warrantee and considerably less than half of the MSRP. You just can't beat it..

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
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3 out of 5 stars

No happe with S550e

Amal Elayyan, 10/20/2017
2017 Mercedes-Benz S-Class S 550e Plug-In Hybrid 4dr Sedan (3.0L 6cyl Turbo gas/electric hybrid 7A)
29 of 37 people found this review helpful

I have been driving Mercedes most of my life even when I was young growing up my father always had a Mercedes. I love the car and the comfort level is great but I have never been so disappointed with a Mercedes in all my life as much as this time. I live in a gated very nice Golf community and most of my trips to San Francisco mostly no dirt or country driving, in 6 months the windshield crack twice the first time around I took it to the dealer and the cost was about $3000 now less than six months and the windshield crack again not sure if I want to spend another 3000 at the same time hate to drive such a nice beautiful almost new car with the window cracked, I took it to the dealer hoping they will honor some kind of warranty but no luck, Also the Car went totally dead on my few time not sure whey!!! I also felt it has been an issue with the charge because when I charged it totally to 100% and within 3-5 miles it the charge is down to 20% according to the manual I should drive a little longer in 100% charge. Like I said I always drove owned and leased Mercedes but never had to deal with so many issues as much as this one it is either a lemon or Mercedes need to invest a little more time in creating the electric cars with the same high standard and quality they usually offer and deliver to customers. Thank you, ae

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Only for the Few

Benz Addict, 01/10/2019
2017 Mercedes-Benz S-Class AMG S 63 2dr Convertible AWD (5.5L 8cyl Turbo 7A)
8 of 10 people found this review helpful

This is an older man's super car -- 577 hp, torque to spare, and incomparable comfort. I've always thought that the engineers who designed this top of the line AMG had too much time on their hands, because from the aroma sensor (and control) to the acitvely hip-hugging seats, there are amenties that are almost beyond imagining. Power and comfort, this Benz has it all.

Performance
5 out of 5 stars
Comfort
5 out of 5 stars
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