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Used 2010 Mercedes-Benz GLK-Class Consumer Reviews

4.4 out of 5 stars
98 reviews
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2.88 out of 5 stars

One month in a GLK

Dr. Sunumo, 03/03/2009
2010 Mercedes-Benz GLK-Class GLK350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
20 of 22 people found this review helpful

Traded in our BMW X3. Overall, the GLK is a better SUV. It holds more cargo, has good power and never feels heavy. The biggest problem to report has to do with electronic problems- from the power seats to the rear latch to the A/C controls which shorted out. Already needed additional oil and the system check light alerted us of engine/EC problems. Build quality is low to average. The COMAND info system is good but not great:the knob is placed in a very odd position behind shifter. Why? The brakes are soft and fade from highway speeds. It needs premium gas and at 14.1 MPG average, it needs plenty of gas. There is no place for cell phones- only in small cup holders. Little back seat room.

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5 out of 5 stars

I love my GLK!

Eileen, Reno, NV, 11/21/2010
2010 Mercedes-Benz GLK-Class GLK350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
10 of 11 people found this review helpful

It was time for me to turn in my 2005 MB C240 lease, and I had no idea which MB I wanted next. My husband spotted the GLK and we decided to test drive it. I loved it immediately, and we leased it on the spot. I drive it every day and am only 5'2", but my husband, who is 6'4, drives it on trips and loves it too. It is zippy, gets great gas mileage, and is very solid. I love the interior features and it the Command system is really easy to use. I am going to lease another one when this one ends in July 2012!

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4.38 out of 5 stars

Could be better

Hatrick, 02/19/2010
2010 Mercedes-Benz GLK-Class GLK350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
6 of 6 people found this review helpful

I had this SUV for a year now and I must admit that MB has not yet sorted out transmission and brakes on this model. It seems that "electronic brain" is not governing transmission shifts correctly and is very evident during "stop and go" traffic: 1-to-2 gear shift, during downshift or at brake time. Just touching the brakes, creates an immediate and unnecessary downshift, sometimes more than one gear. Good vehicle for someone who does not care how it drives - just gets there. Although, it is very good in the snow. During cold weather, electronic cluster displays erroneous messages (Low Coolant and Washer Level) and front shocks made strange noise, until the car warms up.

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2.25 out of 5 stars

Noise uncovers manufacturing problem

TexasCielo, 07/10/2009
2010 Mercedes-Benz GLK-Class GLK350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
6 of 6 people found this review helpful

I purchased a new 2010 GLK in April. About 1-1/2 months into owning the car, I heard a popping noise coming from the rear of the vehicle. I took the car into servicing on June 30th and technicians quickly found and acknowledged the noise. It turns out - after taking apart the passenger side rear cargo paneling - that some tack welding on the frame did not take place during car assembly in Germany. This is causing two metal pieces to rub and pop while driving the vehicle. An MBUSA chassis technician had to visit the dealership's service department to view the problem. It has taken MBUSA until July 10th to offer a possible repair solution and they still aren't confident this will work 100%.

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2.38 out of 5 stars

Small SUV reviewed by father of 2

Samuel R., 03/10/2009
2010 Mercedes-Benz GLK-Class GLK350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
5 of 5 people found this review helpful

Just traded in a Audi Q7 on 01/16/09 after a HORRIBLE experience and picked up the GLK, same day. Looking to downsize, we felt the GLK was a solid choice. Overall, like the look but downsizing, I will have to get used to a small interior. Cargo area is very small. Rear seats are tight for adults. The structure feels VERY solid. 4matic is good in snow but seems to bind up in tight turns on dry roads. So far 2216 miles and its returning 13.1MPG city and 18.7 highway. In other words very thirsty. COMMAND sys is NOT user friendly. Rear view camera is great, ditto for sound sys. Last week though, it was repaired due to a faulty brake system and front rotors were replaced along with hard drive.

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