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Used 2023 Mercedes-Benz GLB-Class Consumer Reviews

3.9 out of 5 stars
29 reviews

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We have a limited number of reviews for the 2023 GLB-Class, so we've included reviews for other years of the GLB-Class since its last redesign.

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Pros
Cons
5 out of 5 stars

Wish I could give Ten Stars!

Pete Stoehr, 11/28/2022
2021 Mercedes-Benz GLB-Class GLB 250 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 8AM)
8 of 9 people found this review helpful

Let me give shout outs to Hal London, my salesman at Mercedes Benz of Doylestown, PA, part of the Faulkner Group, a close knit regional dealership carrying several manufacturers, to Kevin Rogers, the General Manager, who agreed to accept a personal check for the vehicle because I was from out of state and could not get a certified check issued on a holiday, and then surprised me with a further $1000 off the already great price, and to Edmunds for introducing me to the vehicle and the dealership. The car is great. Under 5000 miles, certified,etc. I've driven it about 200 miles, both highway and local. It reminds me of the Volvo V90s that I owned in the late 80s until 2005, after they were sold to Ford. (obviously before the auto electronic revolution) Not a babe-mobile, but strong and sturdy. A Bond girl in the Rosa Klebb mold, but much nicer. (If you get that reference, you're in my age range). I drove 135 miles each way for a test drive and a couple of hours of paperwork. I don't know if I'd do that again, but thank you, Edmonds, for saying it was under 100 miles. I was reluctant to buy online, and in fact I didn't buy until I sat in it and drove it, but I was extremely pleased with the results.

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4 out of 5 stars

comfortable and luxurious utility vehicle

Sayan, 09/09/2022
2022 Mercedes-Benz GLB-Class GLB 250 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 8AM)
6 of 7 people found this review helpful

This benz is well-equipped with luxury features and technology. Excellent ride-comfort, compact yet roomy characteristics are definitely the strongholds of this GLB250. MBUX interface is a great system, however, the voice commands are a bit messy at times.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Best suv Mercedes has ever made!

John, 02/08/2021
updated 08/25/2022
2021 Mercedes-Benz GLB-Class GLB 250 4dr SUV (2.0L 4cyl Turbo 8AM)
19 of 26 people found this review helpful

The perfect all-rounder for families. Mercedes has clearly made a mistake in setting in the appropriate pricing policy, since it had to slot it between Gla and Glc. I am a car engineer and I have to say that despite being based on a smaller platform the Glb should definitely cost at least 10 grant more than the Glc. Get one before prices skyrocket!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

I LOVE IT !!!

Jmat, 02/25/2021
2021 Mercedes-Benz GLB-Class GLB 250 4dr SUV (2.0L 4cyl Turbo 8AM)
12 of 16 people found this review helpful

This car/SUV is the perfect combination of space and size

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1 out of 5 stars

Do not buy this car!!

A Hen, 05/06/2023
2023 Mercedes-Benz GLB-Class GLB 250 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 8AM)
21 of 30 people found this review helpful

This vehicle is a piece of crap! Severe engine issues with the cylinder head. You've been warned!

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1 out of 5 stars

Jerks, lurches, rolls

Daniel, 09/01/2023
2023 Mercedes-Benz GLB-Class GLB 250 4dr SUV (2.0L 4cyl Turbo 8AM)
18 of 27 people found this review helpful

I’ve owned this car for 5 months and it’s spent 10 weeks in the shop so far. It jerks wildly, lurches & rocks forward & back during normal city driving, rolls uncontrollably at the slightest incline. The service department says it drives perfectly fine as it should. If this is how the car was intended to drive it shouldn’t have a Mercedes emblem. A go kart bought from a gas station parking lot drives better. I’m actually angry at Edmunds for the glowing review that helped inspire me to buy it. It’s garbage.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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3 out of 5 stars

Doesn't compare to my old 2015 GLK

GLK, 12/01/2023
2023 Mercedes-Benz GLB-Class GLB 250 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 8AM)
7 of 10 people found this review helpful

Overall the GLB is okay, but it's not on par with our old GLK. The fit and finish are not there, panel gaps, the noisy engine, and the ride quality don't compare to the GLK. The interior is cheap, more in line with Chevy or Ford's attempts at doing a luxury vehicle. We thought we were getting a vehicle like our GLK, but it's nothing like the GLK. This vehicle is not worth the 50k we paid, compared to the 45k we paid for the GLK. However it's not all bad, the tech is good and the cargo volume on the inside is great. That is why I gave the GLB three stars. Last words ... don't buy it, if you need a vehicle in this category buy a Lexus or Acura!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Amazing

JAMES Hawkins jr , 08/11/2023
2023 Mercedes-Benz GLB-Class GLB 250 4dr SUV (2.0L 4cyl Turbo 8AM)
2 of 2 people found this review helpful

Like everything

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

LOVE IT!

Jacqueline, 05/26/2023
2022 Mercedes-Benz GLB-Class GLB 250 4dr SUV (2.0L 4cyl Turbo 8AM)
2 of 2 people found this review helpful

Built my own and love it. Great upgrade from my E-class for my growing family.

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5 out of 5 stars

Everything I hoped for and more!

Nicole, 12/08/2022
2022 Mercedes-Benz GLB-Class GLB 250 4dr SUV (2.0L 4cyl Turbo 8AM)
2 of 2 people found this review helpful

I cannot remember ever falling in love with a car this much. The style, the ride, the amenities, and the overall comfort makes me overjoyed.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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