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Used 2017 Lincoln MKZ Consumer Reviews

4.5 out of 5 stars
75 reviews

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4 out of 5 stars

GETTING CLOSER

BobH, 11/22/2017
2017 Lincoln MKZ Reserve 4dr Sedan (2.0L 4cyl Turbo 6A)
12 of 12 people found this review helpful

This marks my 5th MKZ. The first one came about after having owned most of the euros like Mercedes, Jags, BMWs etc. I was playing golf with a friend from Germany who had been here all of 3 years. When I saw him pull up in a Ford SUV I was shocked since his previous car was a BMW. His comment? "Well, I figured since I now live in America, I will support America." It certainly made me think and after a couple months bought a Lincoln MKZ and never stopped. The first one I had surely was a step down in quality, comfort, bling etc. etc., but with each passing year, I kept noticing continued improvements while the price point stayed within reason. Now, this 2017 is getting closer to luxury but I DO have to point something out about SYNC 3. What HAD BEEN an easy to read TRAFFIC REPORT on Travel Link, is now absolutely ludicrous. It's near impossible to read and some of the listings even have horizontal scroll bar arrows to read the rest of the line. Try doing that while driving and you'll be the NEXT traffic incident. THAT is down right ridiculous. HOWEVER...improvements have been made with knobs instead of sliders on the dash which makes audio and climate far easier to adjust. Seems too like there's a little more padding for the knees on either side and the interior beige color is better. After having had 4 and now my 5th, I still love things like regular gas, speed filling at the pumps, low brake dust output on wheels, (the euros are the worst for that), still a tad more quieter inside as well. The seats are generally comfortable but could probably be nudged up a click to be perfect. The angle of the NAV screen on the MKZ is nice.......BUT.....because of same, a mid-day sun can make it difficult to see. I could be wrong but it seems like they increased some lumens which helps. Also noticed the touch screen doesn't seem to leave as many fingerprints as it used to. Finally, I can't say enough about that 4 cyl. Eco-Boost engine. I just wish my Dad were still around because he would be in shock by how smooth, quiet and fast a 4 cyl. could be. In closing, were it not for the inane nuances of the SYNC 3 and especially with Travel Link Traffic display, I'd give it a 4.5 at least. FIX IT LINCOLN....it's ludicrous!

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
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4 out of 5 stars

Absolutely love love love this car!!!

Cindy W, 06/19/2019
updated 12/30/2024
2017 Lincoln MKZ Hybrid Reserve 4dr Sedan (2.0L 4cyl gas/electric hybrid CVT)
12 of 12 people found this review helpful

Bought 2017 hybrid reserve used with less than 19,000 miles...now have 85,000 miles. Almost 8 yrs old with no mechanical problems, still average 40 mpg overall. One of the best vehicles I have owned. Finish and interior still beautiful. Every thing works as designed. Navigation helps but doesn't always provide best way to final destination. Was a very great purchase. Good looking timeless design. Nice looking and comfortable. Have 40,000 miles racked up and been reliable. Would buy it again. Blindspot monitor and front end accident warning has saved me multiple times paying for itself over and over again. The only one to complain in our family is our 6'1" son due to his height when he sits in the backseat. Car was bought for our comfort in mind, not his or other occupants. Adaptive cruise simplifies cruising when following for a long distance. Set to maximum following distance with foot ready for quick action to stop if needed. Car has not failed me for the last 44,000 miles. Got an unusual deal when purchasing. Would be hard to replace. Know it made my recent 3,000 round trip to Oregon and back tolerable. After owning this car made my previous car Hyundai Sonata limited with panoramic roof seem like a toy and this car an adult's car. Quiet, easy to drive. Economic mpg for overall is 38 mpg. Got 43 hwy mpg. Great gas mileage with high fuel prices. No issues with looking for charging stations or delays waiting for charging. Just pump gas and go. Save your money buying electric. Original review: We bought the car for a comfortable traveling vehicle during retirement. Has met and exceeded our expectations. We been stopped and receive comments from people about the car to be classy or beautiful. Notice people slowing down to look at the car constantly. The car is wonderful on long trips. I really love the car, even if there could be some improvements and plan to own it for any years to come. We have the Reserve hybrid with all the features offered except massaging seats. The ride is quiet and smooth. Appreciate the auto wipers and brights. Found the adaptive cruise reduces the frustration of slower traffic while picking up speed when cleared. The blind side is a blessing. The infotainment system is easy to operate, though the navigation tends to talk a lot and does not hold too many of my previous locations. Manufacturer should compare and improve navigation similar to Garmin. Like how updates to navigation is by wifi at no cost. Pass thru to trunk and fold down sates. Tight u-turns. Many option settings when there is a young driver. With the hybrid, we average over 38 mpg, this was the breaking point to buy the car, not understanding all the other pluses. The negatives to me is the car is sluggish in eco, but ok without. Trunk is smaller with battery in back compartment, but good enough for everyday shopping. Wish there were about 4-5 more inches of legroom in rear for adult passengers, but about average for cars this size. The panoramic sunroof is a neat idea, but adjusts at higher speeds. We are very pleased with our purchase.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

My First Lincoln in 62 Years

JohnMatt, 11/29/2016
2017 Lincoln MKZ Premiere 4dr Sedan (2.0L 4cyl Turbo 6A)
46 of 51 people found this review helpful

I've driven many cars during that time including Acuras, BMWs and Mercedes' recently. Their prices have risen too high for what you get, and the styling is nothing to cheer about (2017 MB has an IPAD glued to the dashboard). When I saw the 2017 Lincoln MKZ I was curious because the styling was fresh and the price was right. No undesired extras that were built into my choice, keeping the price reasonable. And the salesman I used was completely knowledgeable about the models and accessories so he could answer every question I raised, and the sales discounts happened to be available during the negotiation. The car is just what I wanted, although with a few negatives. It is spacious front and back with good seating quality (I don't use leather seats). The trunk is large and holds my golf clubs easily, or several large suitcases. The turbo-charged 4-cylinder engine (245 HP) has adequate acceleration and highway comfort, but feels a bit strained somewhat when trying to accelerate at high speeds. The fuel recommended is regular (87), but I use mid-grade (89) for better performance. The car has Ford SYNC for music and other electronic adjustments, which works well. It has several USB and 12-volt ports for the smart phone users, as well as Sirius if desired. One issue with me is the small buttons on the bottom of the steering wheel for answering phones using Bluetooth and setting the cruise control. Hard to select and use when driving. Uses a smart key fob remote for starting, entering and leaving, and pushbutton gear selectors (P,D,N,R). This car is not a sports car, so don't expect that. The 400 HP V6 may satisfy the power, but handling might not be there. I hope this description helps with your decision to buy or not.

Interior
4 out of 5 stars
Comfort
5 out of 5 stars
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5 out of 5 stars

Leasing now but will buy

Armand R., 04/28/2019
2017 Lincoln MKZ Hybrid Reserve 4dr Sedan (2.0L 4cyl gas/electric hybrid CVT)
17 of 18 people found this review helpful

I leased the 2017 Lincoln MKZ hybrid Reserve 2 1/2 years ago. I love the car so much I've decided to buy it. I've had a few minor issues with the car that the dealer addressed immediately. The MKZ has had absolutely no major mechanical, electrical, or peripheral issues since I've had it. I love the exterior of the car - and I get a lot of compliments especially on the dramatic new grill. I was considering buying a certified Lexus 300h when my lease was up but the cost of the MKZ is lower, and furthermore, I have been driving the car since it was new. I love the concierge service that is included with this car. I have never once stepped foot in the dealer's service department! The only complaint is that the back seat has little head and leg room. If you have a tall or big passenger, make sure they sit in the front! All in all, it's a great car!

Safety
5 out of 5 stars
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5 out of 5 stars
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4 out of 5 stars
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5 out of 5 stars
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4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Cool sophistication

Todd, 03/16/2018
2017 Lincoln MKZ Hybrid Reserve 4dr Sedan (2.0L 4cyl gas/electric hybrid CVT)
9 of 9 people found this review helpful

I have the hybrid reserve model. The Revel audio system, leather seats, and technology features at a price that’s thousands less than the German competitors makes me love this car even more. The hybrid model is not fast; but it’s not supposed to be. I live in a metropolitan area and had a sports car previously. How fast can you really go? I’m loving the air conditioned luxury seats, advanced safety features, and 42mpg (in a car that doesn’t look like a Prius). If you want a sports sedan, this may not be for you. If you want an “eco” friendly car that doesn’t scream “eco”, and provides you with all the modern creature comforts one could want, this may be the car for you.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
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5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Should help the Lincoln brand

Mrpushrod, 10/25/2016
2017 Lincoln MKZ Reserve 4dr Sedan AWD (2.0L 4cyl Turbo 6A)
36 of 41 people found this review helpful

I test drove many vehicles. When it came down to it I liked the interior, ride and comfort better in the MKZ. And for $55k it is hard to find a creamy smooth 400HP engine. The other midsized luxury vehicles felt inferior. As if the Lincoln had a higher-end quality interior. Multicontour seats well thought out, leather and padded surfaces felt soft and supple. It feels like the Lincoln brand is trying harder since they have to thwart off the sport of American brand bashing that is constantly read in publications such as Consumer Reports. Furthermore, I test drove and ordered a MKZ with the Drivers Package that has dynamic torque vectoring which intelligently applies power to the rear wheels when driving aggressively. With the package on a test ride (not pushing to limits) I did not feel any torque steer or that much understeer typically associated with FWD and some AWD vehicles. And to boot in my opinion the road isolation & ride felt better in the Lincoln than a Caddy, Mercedes or BMW. Looking for true compromise, I passed on the summer only tires this time around. So if there is some impact from having AWD vs RWD it will most likely only be noticed at the track or by very aggressive drivers. That said 99.999999% of the audience buying these vehicles today are not going to the race track. They are looking for stable good grip on a variety of road conditions along with easy control and sure footed steering feel. That’s what the average Joe wants behind the wheel and Lincoln delivers. The AWD with torque vectoring does its job and keeps torque steer under control and steering feel is precise; easy to thread the car through a needle. BTW, I am not an ignorant just looking to be the expert and to hear myself speak. I know the difference between the Lincoln and a true sport sedan and opted for the Lincoln. My other vehicles are; a Corvette, Pontiac G8 GT (RWD 6 liter), F150 and Road Glide. The only cons besides the Lincoln name: scant rear head room, smaller rear seat than some, and weight distribution with AWD (not 50-50% front and rear like a RWD sedan). One more comment. Consumer Reports issue with the push button gear selector is really a joke. Anyone that is off the baby bottle will not mind the change. I actually think it makes a lot of sense to free up the console. Hope other brands do the same. A common solution amongst brands through committee would be best

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
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5 out of 5 stars

My 2nd MKZ hybrid and it's trouble-free and a joy

davidspro, 05/23/2019
updated 05/25/2022
2017 Lincoln MKZ Hybrid Reserve 4dr Sedan (2.0L 4cyl gas/electric hybrid CVT)
8 of 8 people found this review helpful

This is my second MKZ, my first, a 2014, had one very minor issue during my 36 month lease. This 2017 car has been trouble free 24 months into the lease. I loaded this up with pretty much every available option, except for the huge moon roof. I find that I am getting slightly lower mileage (35 - 38 mpg) than my much more modestly equipped 2014, which averaged about 38 - 40 mpg. That, of course, is when driving it like a normal car. On those days when I'm feeling up to maximizing the energy recapture through braking, I can squeeze 45 to 50 or more, depending upon the terrain. The car is not a performance beast, but is a pleasure to drive on long trips. The adaptable cruise control, lane maintenance, adaptable high beams, etc. save a lot of wear and tear on my feet. I like the design and the "Batman" style Lincoln logo that lights up on the ground at night. If this car holds up well over the last 12 months of the lease, I will probably buy it.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
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5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
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5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

My Second MKZ - Still No Real Competition

AjayLA, 04/10/2019
2017 Lincoln MKZ Hybrid Reserve 4dr Sedan (2.0L 4cyl gas/electric hybrid CVT)
13 of 14 people found this review helpful

I had a 2013 MKZ Hybrid Reserve and was very pleased with it, but its certified used car warranty (six years from date of purchase) was running out, so I purchased another certified MKZ Hybrid Reserve, this time a 2017. There really is not much competition, just as there hadn't been for the earlier car. If you want an entry-level luxury hybrid sedan, your choice is limited to the Lexus LS, Toyota Avalon, and the Lincoln. (A Ford Fusion Titanium is another option, but it's a clone of the Lincoln, not appreciably less expensive, and lacks a few features and free loaners during service.) In my mind, both the design and performance of the first two are lacking. My experience dealing with Lincoln service had been excellent, and I like that the car is manufactured in North America (albeit Mexico, not the USA). So I stuck with Lincoln. As with the earlier car, I enjoy driving the newer car very much. The Sync 3 system is superior to the earlier My Lincoln Touch (although I had no problems with it either). The Reserve trim now includes automatic folding mirrors, but lacks a heated steering wheel. It also offers an ECO option, which provides more regenerative braking when your foot is off the gas, but I find the car feels a bit sluggish if it is engaged. The car has outstanding technology, is supremely comfortable, handles well, and consistently gets 36 mpg on what are generally very short trips in heavy traffic, and over 40 mpg on longer highway trips. It's not Prius territory, but good enough for me. My chief gripe with both cars is the course quality of the gasoline engine. It's not noticeable except when heavy acceleration is required. To the car's credit, it will move out pretty quickly, but the noise and coarseness intrude on what is an otherwise quiet and refined vehicle. Other than that, I have no complaints at all. I highly recommend buying certified used. It's like having a new car with a four-year warranty, but letting the first owner (or, more likely, lease holder) take the brunt of depreciation.

Performance
4 out of 5 stars
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5 out of 5 stars

Great buy

Brian Bossier, 02/23/2017
updated 03/01/2021
2017 Lincoln MKZ Hybrid Premiere 4dr Sedan (2.0L 4cyl gas/electric hybrid CVT)
18 of 20 people found this review helpful

Aesthetically pleasing car that gets 41mpg. Best ride in its class bar none(I tried them all, the Lincoln is head and shoulders above) if you want to drag race get another car, if you love a smooth ride, great gas mileage, pleasing interior and features the Lincoln is THE BEST in class. Update: 70k+ now and zero issues with the car. Very pleased with the car and the decision to go w/Lincoln at a fraction of the cost of the Cadillac or Mercedes.

Safety
5 out of 5 stars
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4 out of 5 stars
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4 out of 5 stars
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4 out of 5 stars
Comfort
5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars

Quiet Luxury

oldsnwbrdr, 04/30/2017
updated 11/01/2017
2017 Lincoln MKZ Select 4dr Sedan (2.0L 4cyl Turbo 6A)
12 of 13 people found this review helpful

I rented a Continental recently and have driven (and just leased) an MKZ, and Lincoln is doing a great job building quiet luxury cars. It's refreshing that they aren't chasing BMW owners intent on 0-60 times, 60-0 braking, hard cornering, etc. This car isn't about that--if you prefer old school Lincoln, Lexus, etc. I think you will really enjoy this car. I test drove multiple versions before finally settling on a "basic" Select model with the Select Plus and Climate packages, and the moonroof. I drove the V6 and really enjoyed it, but I'm coming out of a Fusion with the 1.5 Ecoboost engine, and I find the 2.0 engine powerful and smooth enough for my needs (most importantly it doesn't sound like a whiny 4 cylinder). I also thought I might want the Revel stereo upgrade, but the bass was so strong that it caused the driver's door to rattle annoyingly, which overrode the improved sound that the system delivered, so no go there. I also found the multi-contour seats in one model I drove to be less comfortable than the base seats. I really enjoy the Sync 3 system much more than MyFordTouch, but even though I have the latest version installed (2.0), the system has some bugs. My car has Apple CarPlay but it requires the phone to be plugged in and I actually prefer the look of the Sync 3 interface anyway. I disabled CarPlay in the system menu, which allows some apps (like Pandora) to appear on the Sync 3 app menu. When I press Pandora to play, sometimes it works, sometimes it doesn't. In addition, when I want to play my podcasts, I was not able to use Sync 3 to switch from one downloaded podcast to another, when I tried to play another one it wouldn't work. Finally, even though I'm (supposedly) connected to my home wifi network, every time I manually check for a Sync 3 update the system just spins and spins, never confirming whether I have the latest version. While I find the interior quality of the MKZ excellent, I wish I had more color choices to choose from than black or beige. I really liked the terra-cotta color available in the Reserve models but it can't be had with the Select. That said the interior quality standards fall short of the Germans. All of that said, I really enjoy driving this car and all of the other Lincolns I've been in recently. There are good deals to be had, definitely check them out! Updates at 8,500 Miles: Still loving the car for it's quiet and smoothness. I came out of a Fusion which was an exceptional car, but the MKZ truly takes the experience on another level of luxury. With the supremely comfortable (base) seats the car is made for relaxing long-distance drives. I play with the driving modes once in awhile (I push "S" when passing" but I've never bothered to shift manually). Mileage is about what I expected, mid to high 20's. Should be better though, I suspect the issues are with the transmission and the weight of the car. In 6th gear the engine is turning 2,500 rpm which is a little high. On the freeway I drive 70-79 mph. I follow some of the MKZ discussion forums and learned how to upgrade Sync 3 to version 3.0. I did that a couple of weeks ago and the system seems a little less buggy. I can't figure out how to save my current position as a favorite in the GPS; if there is a way to do it, it's not intuitive. I'm still using the Sync 3 interface exclusively and have shut off Apple Car Play, even though the Apple Maps are much improved with iOS 11. Base stereo in the MKZ... unlistenable. Especially with Sirius radio which is even more so. Lincoln should follow suit with Lexus and install the XM satellite receivers which sound far better. The base MKZ stereo is the same as the base Fusion stereo. At a minimum, Lincoln should install the Sony system from the Fusion Titanium which includes HD ratio. I wish I had upgraded to the Revel stereo (note for 2018, the MKZ Reserve model now includes the Revel stereo as standard... good decision, Lincoln!) Tires are awful. I've noted wheelspin and loss of grip on wet roads. Car has been completely trouble-free for the first 8,500 miles. Despite my gripes I love the car.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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