Used 2020 Lincoln Aviator Consumer Reviews
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Charging issues
Kevin Crable/ Green Cove, Fl., 08/20/2020
2020 Lincoln Aviator Black Label Grand Touring 4dr SUV AWD (3.0L 6cyl Turbo gas/electric plug-in hybrid 10A)
3 of 3 people found this review helpful
I bought the 2020 Grand Touring Black Label, fully loaded, figuring it to be the best on the market. The vehicle is great, very responsive, and just a joy to drive, but as it is a hybrid, I like to keep it charged to enjoy the electric option. The only problem so far seems to be in the adapter on the cord itself. I have been through 3 of them thus far, and the third just went on the blink as well. It takes in excess of 11 hours to charge with the 110 cord without the adapter, and only a little over 3 with, but the adapter is faulty! As I have to keep waiting for them to order another, it is aggravating having to keep plugging in to 110 and waiting for a full charge. I have almost 5500 miles on the vehicle already, so you can imagine how much I like to drive this vehicle instead of one of my trucks. Sure wish they'd get this issue fixed soon!
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I should have taken the negative reviews seriously
Tunde, 03/10/2021
updated 09/13/2021
2020 Lincoln Aviator Reserve 4dr SUV AWD (3.0L 6cyl Turbo 10A)
6 of 8 people found this review helpful
This is the most beautiful lemon I have ever seen. If you are reading this, please learn from my mistake and do not be fooled by the exterior of the car! Took delivery of mine in January 2020. Started having issues while I have not even driven up to 500 miles. First, the front passenger chair and headrest stated falling apart in less than 500 miles. Next, some annoying sounds coming from the rear door. Dealership fixed the sounds coming from the door, however I am unsatisfied with their resolutions to the front passenger seat. After driving like 2000 miles, I started getting this alert about Parking Break Malfunctioning. I have visited the dealership more than 7 times. They kept the cars for days and on another occasion for up to two weeks. As of the date of this review 3/10/2021 the problem has not been resolved. I also have a claim/ticket with Lincoln Corporate Office. No resolutions yet. At about 4500 miles, I also reported alerts about 4-wheel drive malfunction. That was resolved. The console goes on and off while driving especially while connected to Apple play. Today we have 7000 miles, and almost everyone in the service department already knows the car and me because we visit too often. Of recent, I started hearing some sounds from the rare door again. Just too much to complain about a brand new car. Due to the cheap materials used in the interior, the cup holder & arm rest area is depreciating too fast. I am glad I leased this car and never bought it out rightly. My initial plan was to buy the car after the lease but I dropped this idea long ago. After turning this car in (after the lease), I plan to make a youtube video about this car, publicize the VIN Number just to make sure no one else buys this same vehicle. I regret leasing this car, and I would not love to see other buyers going through the same pains. This is my first American Luxury SUV and will definitely be my last. The Japanese and Germans do it much better. I gave one star rating because that is the minimum rating available. I would have loved to select zero star assuming I have that option. Revised on 9/11/2021 The dealership and Lincoln Corporate eventually agreed that they sold me a lemon. They offered that I pick another brand new Aviator or I be reimbursed for all the payments I have made except the sales tax. I have vowed never to try Lincoln or any other American luxury any longer therefore; I opted for the cash re-imbursement option. The tag price of the Lincoln and tax was close to $80K. I eventually got a 2021 Toyota highlander XSE that cost about $50K (plus tax). About $30K saved. Other than size, brand name and horsepower (that I do not even use), I cannot think of anything else I have missed from the Aviator.
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Only one complaint
Paul, 08/18/2020
2020 Lincoln Aviator Reserve 4dr SUV AWD (3.0L 6cyl Turbo 10A)
7 of 10 people found this review helpful
To my eye the best looking SUV on the road and have had many complements on from young and old... Agree with many comments as to luxury interior and plenty of power. My one complaint, the AM radio is terrible....Filled with engine noise....Tough to hear Rush Limbaugh!
Lincoln does not stand by the customer.
Disturbed Lincoln Owner, 12/17/2019
2020 Lincoln Aviator Reserve 4dr SUV AWD (3.0L 6cyl Turbo 10A)
50 of 82 people found this review helpful
Bought a 2020 Aviator in early November 2019. We had a $750 rebate from the factory for orders taken by December. Lincoln denied us the rebate claiming we had to have ordered by end of September. Total BS especially considering there was hardly any discount. Then, we have the car one day, noticed a wind noise. Took it back and the dealer said the windshield was not installed correctly and had to order a new one. A few weeks later, got a call to come in for it. Dropped off the car, two days later, they said the windshield was broken in shipping. Had to order another one. Couple weeks later, got a call it came in but it was broken also. 6 weeks with this car, still have wind noise, no windshield yet and they screwed us out of the $750 rebate. No, I can not recommend this vehicle or anything else Lincoln makes. Avoid!
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Great vehicle...but
RSW1, 12/11/2020
updated 12/12/2022
2020 Lincoln Aviator Reserve 4dr SUV (3.0L 6cyl Turbo 10A)
8 of 12 people found this review helpful
Great vehicle, but after test driving and trying to find the Aviator I wanted, I decided to go with an Audi. Why? I just can't get past the circus clown looking wheels. Wheels make a car from an aesthetics standpoint. I'm not sure who Lincoln is trying to appeal to with these wheels, but most people about to plop down $70K don't want these. ,
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