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Used 2020 Lincoln Aviator Consumer Reviews

3.3 out of 5 stars
82 reviews

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Pros
Cons
4 out of 5 stars

Good, but a few things keeping it from great

Dave S, 09/14/2020
2020 Lincoln Aviator Reserve 4dr SUV AWD (3.0L 6cyl Turbo 10A)
9 of 10 people found this review helpful

First time Lincoln driver; leased a 2020 Reserve in February after 8 years with BMW as an X7 was way out of my price range and I wanted a 3rd row, even if it is a bit small. At this point, I'm 7 months and 5k miles in, so enough to get a flavor for the vehicle. In short, leasing it is a great idea, but not sure I'd suggest buying due to some of the glitches and shortcomings. Some highs and lows: Positive: I'm 6'5" 290 - not exactly a small person. I have a 12, 10 and 3 year old. We all fit (car seat behind me) with room to spare (my wife alternatively is 5'3" so not taking up a ton of leg room!). While the 3rd row is smallish, my 12 year old can sit behind the 10 year old without much complaining. Negative: We sat in the Black Label and the 30 way seat sits way too high without enough head room, even on the lowest setting, which is part of what drove me to the Reserve. The Reserve seat give you a ton more head space. It does "sit" like a sportier seat with side bolsters, but coming from BMW, it's a very familiar feel (my dad and father-in-law don't like it, but I really do). HOWEVER, the leg support is awful. In 8 months driving around town, I never noticed this, but we did a COVID-induced 15 hour drive form Chicago to NY to avoid flying and my legs were numb and killing me. That alone makes me second-guess the brand. Positive: The engine is massive; even with the size and weight of the vehicle, it feels quick. City mileage is mediocre as expected but still got mid-20s on the Chicago to NY and back drive, which is respectable. Positive: The styling is beautiful - no regrets there - and the tech, in my vehicle, has been flawless so far. Sensors and cameras are amazing; adaptive cruise and lane hold are fantastic. Navigation is good (although annoying you can't type it in while driving) and the phone app is also quite good (you can lock, unlock and start your car with an app on your phone). Positive: Storage is ample. Glove box and console are great, cup holders are good, trunk space under the floor is a nice bonus. Negative: Finish quality is already showing to be lacking, as well as some design attention to detail. In the last 7 days, both passenger side doors stopped opening from the inside. The doors have an electronic push button and both have failed, so we either roll down the windows to open the door or the driver goes around to let people out. Clearly this is not safe. The driver door has a pull latch so I could get out in case of emergency, but none of the other doors have this. This is a BIG problem and bad design. To get a loaner, I'm waiting about 5 days to bring the car in which isn't unreasonable, but we'll see how the repair goes. Such an important thing failing this quick makes me nervous about the long-term. Staying in the design theme area, the second row has captains seats (very comfortable - I can "sit behind myself" if that makes sense) and there are cupholders in the floor. That can't be removed. 3 kids, cupholders in the floor that you can't remove. Bad idea. Oh, and the second row seat doesn't really slide forward enough to get in and out of the third row any more easily than by climbing between the captains seats.. over the cupholders.. in the floor.. that can't be removed to clean. Just a bad, family unfriendly design there. Overall, yeah, 4 out of 5. For me to drive around town, it's a 5. Take a few guys to play golf, it's a 5. Take kids to soccer or basketball, it's a 5. For a 5-6 hours road trip, it's a 5. But for some of the part failures and design shortcomings, a 4 at best. And for the lack of comfort on a long road trip, a 4 at best. Do I regret leasing it? Not at all. For 36 months, pretty sure I'll be content and by that point, as the kids are bigger, we'll need to do something else anyway. Would I buy one for $70k expecting it to be a 10 year vehicle? Absolutely no - don't bank on that as my guess is it'll turn into a money pit.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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1 out of 5 stars

Another Lemon from Lincoln

Bo , 11/21/2019
2020 Lincoln Aviator 4dr SUV AWD (3.0L 6cyl Turbo 10A)
63 of 83 people found this review helpful

Rear camera didn’t work 1-2 weeks after purchase Lincoln Aviator. Lincoln had no idea how to fix First software then rear camera replaced then another part replaced then software rebooted then Ford engineers wrote new software program So camera would work and warning that headlights would not work ( not true) would shut off. Finally bought American after 20 years . Big mistake Lincoln manufacturing said car didn’t qualify for Lemon law but refused to say why. If it breaks again will hire lawyer. Stay away. Not worth the hassle

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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1 out of 5 stars

2020 Lincoln Lemon

Colorado Driver, 03/01/2021
2020 Lincoln Aviator Grand Touring 4dr SUV AWD (3.0L 6cyl Turbo gas/electric plug-in hybrid 10A)
10 of 12 people found this review helpful

Our 2020 Aviator Grand Touring made it a grand total of 1,600 miles before Ford agreed to buy it back under the Colorado Lemon Law. The car was delivered to us without any heat working, the check engine light came on before we even put gas in the first time. After two visits to the dealer they replaced the entire computer which fixed the CEL but still no heat. A week later the entire air suspension collapsed rendering the car undriveable. Three weeks later the car is still at the dealer with no ETA on repair, the parts are not available. We owned the car 10 weeks and it spent 5 of those at the dealer. Fortunately Lincoln has moved quickly on the claim but this will be our first and last Ford product. We'll be replacing this with an Audi this weekend.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

A LET DOWN EVERY TIME I START MY 2020 AVIATOR.

Vahan Ishkhanian, 03/23/2021
2020 Lincoln Aviator Reserve 4dr SUV AWD (3.0L 6cyl Turbo 10A)
7 of 8 people found this review helpful

I have been a Lincoln enthusiast for 40 years. A Lincoln club member and the proud owner of a 64 Lincoln Convertible. After paying top dollar for a fully loaded Aviator I am no longer a fan. The following problems the dealer was able to fix, and I appreciated it. - Paint scratch. - Rattle at the front passenger side. - Rattle at the back of the passenger side. - The rear red light lens not flush to the body but pointing out. - The sun roof not working at all. The dealer could not fix: - A very annoying ticking sound when you start the engine, that does not go away for about 45 min. Of driving. Took the car to the dealer several times. Somehow they just can’t hear it. The second time I turned it in they said they hear it and fixed it. It’s been a year, and the car ticks like a diesel engine. I CANT BELIVE NO ONE HAS WRITTEN ABOUT THIS VERY ANNOYING TICKING. Is my car the only one in the nation with this problem ???

Safety
5 out of 5 stars
Technology
2 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
1 out of 5 stars
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3 out of 5 stars

It's ok but kind of annoying

D, 11/01/2020
updated 11/04/2021
2020 Lincoln Aviator Black Label 4dr SUV AWD (3.0L 6cyl Turbo 10A)
8 of 10 people found this review helpful

Overall it's not bad but truly the paint quality is far below average for the black label...(orange peel and defects UNDER the paint) .. Auto stop feature ..trailer sway and traction control CAN NOT be over ridden and have to be stopped every time vehicle is started ..gas mileage is no better than my previous Escalade...overall after owning one for basically a.month ..it's not worth the 80k price tag ...

Safety
2 out of 5 stars
Technology
2 out of 5 stars
Performance
2 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
2 out of 5 stars
Value
1 out of 5 stars
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