Used 2020 Lincoln Aviator Consumer Reviews
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Disappointed
Joseph Chudkowski, 01/03/2021
2020 Lincoln Aviator Reserve 4dr SUV (3.0L 6cyl Turbo 10A)
9 of 9 people found this review helpful
Purchased a new Lincoln Aviator in September 2020. It's been at the service department many times and there are some issues that they are not able to fix. The steering is not positive at high speeds and the car wants to wander. The audio system is constantly going out when I'm playing music from my phone on I-tunes. The service manager finally admitted that Lincoln does not have a fix for these problems at this time and and does not know when they will. Prior to that they would simply tell me that they couldn't get to get the problems to occur while they were testing for them. I also experienced the windshield wipers coming on when the sun was shining and no rain in sight. Lastly, after receiving delivery I found streaking in the paint under the clear coat on the hood .The entire hood had to be repainted. I was told that Lincoln had paint problems with the Aviator. I paid a lot of money for a lot of trouble. My next step is to try and have Lincoln take it back.
Stunning looks..not ready for prime time
PJ, 01/21/2021
updated 01/23/2023
2020 Lincoln Aviator Black Label 4dr SUV AWD (3.0L 6cyl Turbo 10A)
13 of 14 people found this review helpful
Problems right off the showroom floor. Salesperson a ghost once the ink dried. In 4 times for rear camera and still no fix. Got the usual dealer line we can’t replicate the error. iPhone integration spotty. huge disappointment and in 4 times with just 1000 miles. Worried it will only get worse. Finally fixed after the 6th visit. iPhone integration still glitches. SiriusXM station tuning frustratingly slow. Overall ride quality not on par for what you would expect from an $80k car. Air suspension constantly adjusting when at traffic light. While the engine has decent performance it is very buzzy and seems to be working like mad keeping up with Multi gear transmission. Big disappointment. Can’t wait to turn in.
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Aviators that don’t Fly
Upset in Vegas, 12/30/2020
2020 Lincoln Aviator 4dr SUV (3.0L 6cyl Turbo 10A)
7 of 7 people found this review helpful
What a bummer our Aviator has turned out to be! Pre-ordered and waited almost 5 months for delivery. Problems galore. First the rear camera was intermittently working. It would show just a blue screen randomly. Sent in to shop, they replaced the camera. There have been three recalls...this year. Today while driving the car suddenly alerted that it was overheating. Full red temp and sluggish performance. I pulled over and called Lincoln Roadside Assistance. 2.5 hours later a tow truck came and hauled it to a dealer who told us it would be three weeks before they could look at the vehicle. Three weeks. Worst new car experience I have ever had.
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best all around
rlflesh, 12/21/2019
2020 Lincoln Aviator Reserve 4dr SUV AWD (3.0L 6cyl Turbo 10A)
14 of 16 people found this review helpful
smoother, quieter, quicker, more luxurious, far better electronics and usability than previously owned Lexus LS 460 and Porsche Cayenne. Better in every respect.
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Un-Tested luxury failure
Calvin, 11/27/2019
2020 Lincoln Aviator Black Label 4dr SUV AWD (3.0L 6cyl Turbo 10A)
47 of 59 people found this review helpful
Driving home from the dealer I found the sunglasses holder would not close. Called in and scheduled the repair. Was sold that the service department would pick up the vehicle. Didn’t hear or see the fine print that there was no loaner. Next the screens went blank while driving. Took a photo of the issue and asked they check into it while in for the floor mats, oil change, and install of the new sun glasses holder. They found nothing and couldn’t recreate the problem. Next, while driving to work, the dash board went unresponsive. This time I took a video of the screen and controls not working - the whole drive to the office. It’s in the shop again. During the visit I learned not to use a car wash as it might break the side mirrors. It was recommended to bring it in for a free hand wash. Did design engineering do no testing? If I did this I wouldn’t have a customer base. Is Ford trying to reduce the number of pesty customers?
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