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Used 2020 Lincoln Aviator Consumer Reviews

3.3 out of 5 stars
82 reviews

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Cons
5 out of 5 stars

Lincoln nailed it

MH Auto Guy , 11/13/2019
2020 Lincoln Aviator Black Label 4dr SUV AWD (3.0L 6cyl Turbo 10A)
25 of 26 people found this review helpful

Have had our Aviator Black Label for about 3 months and it’s the best riding SUV I’ve been in out of driving just about every one out there. Lincoln engineers did their homework. We looked at others like the new 2020 Benz GLE 450 and BMW X5. The Aviator offered just as much for less money plus a smoother ride quality. Overall the performance is decent and is very enjoyable and comfy on long trips. The interior is unique and you can tell they were not copying anyone. The 30 way seats take a little to find the right position but once you find it you save it in memory. They are awesome, so are the massage functions. As far as looks, probably the best looking suv of it’s kind out right now in my opinion and many people who stop me and comment on the vehicle. Quality seems good so far but time will tell the real story.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Poor reliability

KJ, 03/12/2021
updated 03/16/2023
2020 Lincoln Aviator Reserve 4dr SUV (3.0L 6cyl Turbo 10A)
25 of 26 people found this review helpful

We purchased a Lincoln Aviator in Feb 2020. In March the vehicle would not start and had to be towed to the dealership. Bad cell in battery, so exchanged. Next the door switch periodically stuck and you could not exit the vehicle. That was supposed to be repaired. Next moisture in the cabin of the vehicle, ice inside the windshield. Water in the back of the vehicle. Window washer fluid would drain out. And door sticking again. Car went to body shop for repairs to water in cabin. Door sticking repaired. Next went an hour and half away from home—parked at hotel and next morning dead battery. Car back in for repairs. Lincoln will not take the vehicle back. Pretty much said I would need a lawyer to get any help. If you don’t want trouble, stay away from Lincoln. They do not stand behind their products. At over $70,000 am very disappointed. Still feel the same.

Safety
1 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2020 Lincoln Aviator for sale near you
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2 out of 5 stars

Great concept, poor execution

Simonsays, 11/03/2020
2020 Lincoln Aviator Reserve 4dr SUV AWD (3.0L 6cyl Turbo 10A)
15 of 15 people found this review helpful

Beautiful vehicle with all the latest tech, but quality problems galore. Day 1 the horn didn't work and there was a lot of knocking sounds in the suspension. Then a month later, we couldn't get out of the rear passenger side door anymore and the rear hatch would not open intermittently. Then things got worse. Several times we got multiple faults come up on the screen and the car wouldn't go over a certain speed. The final straw was when a loud noise started around 50mph and wouldn't go away. Lincoln purchased the car back from me. What a shame, because we loved the car before the problems.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Aviator Reserve AWD - fully loaded

mboyce, 04/29/2020
2020 Lincoln Aviator Reserve 4dr SUV AWD (3.0L 6cyl Turbo 10A)
14 of 14 people found this review helpful

We went into our vehicle search thinking we would be buying Lexus, Mercedes or BMW and we tested them and several models of them as well as Audi, Volvo, Land Rover and others. To be fair each were really nice vehicles and not major complaints about any of them and they each had their pros and cons and unique selling propositions or features maybe the others didn't have, but... the Aviator stood out very early on. We also rented Land Rovers, MBs, BMWs on various trips we made over the last 12 months ensuring we had a few days with the models we were considering and still the Aviator kept coming back ahead of the others. We have the Aviator Reserve AWD with all options except the rear entertainment so the Dynamic Handling, Luxury Package, Convenience Package, etc. including front and rear heated and cooled seats, 28 speaker sound system, heads up display, dynamic handling with rising and lowering of the vehicle on entry and speed dependent, etc. All these features in the Aviator in the MB GLS or BMW X5 or X7 would be at least 25K to 30K more and while those vehicles are really really nice it just came down to would I pay another 25K essentially to have a BMW or MB? For us we decided the extra $ was not worth having what is a more trendy or prestigious brand. If the price was equal between the 3 would we have selected the Aviator? Hard to say. My wife personally did not like the drive of the MB or BMW and likes the Lincoln more (it is more luxurious feeling and drives a bit softer). Personally I probably would have gone with the GLS 8cyl if the prices were the same, but now having driven the Aviator quite a bit I admit it would be very tough with a slight edge to the GLS based on performance (they both accelerator very similar, but the MB does handle better IMO and the MB is just slightly quicker) but the features of the Aviator to be are better. The HUD is the best I have ever seen. The SYNC software is far superior to the MB or BMW UI and features. I do get asked why we went with the loaded Reserve AWD vs the Black Label... 1) price vs features is about 10K less and BL has no additional meaningful features, 2) didn't care for the color combos and limited colors... why would the more expensive option vehicle have less choices? Wouldn't you offer more choices in addition to the standards? 3) the BL service features made no sense to us for the additional $. With the reserve we have now we get full concierge services, pick up and drop off of vehicle for all services, all routine and scheduled maintenance package prepaid for life of lease, etc.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Wow s all around

Ken , 01/11/2020
2020 Lincoln Aviator Reserve 4dr SUV AWD (3.0L 6cyl Turbo 10A)
20 of 21 people found this review helpful

New buyer here of the aviator - it’s as beautiful on the outside as it is on the inside. A lot of thought went into this vehicle It s very evident the moment you slip inside. You feel like you are in a cock pit and everything is right there for you The ergonomics are great. It feels like a luxury vehicle. I upgraded and got the good sound system. Totally worth it It is superior against anything I have ever heard in a car. The computer interface I was worried about. Took a day and got it down. Very straight forward and intuitive The drive is great. The excite mode throws you back into the seat !!!! And the cabin is nice and quiet Only 2 gripes : I wish the local mpg was better ( but the highway mpg is good ) and the third row is smallish ( but you have that much more storage space in the back). No regrets so far with this purchase It’s a beautiful vehicle

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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