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Used 2021 Lexus LS 500 Consumer Reviews

4.0 out of 5 stars
44 reviews

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We have a limited number of reviews for the 2021 LS 500, so we've included reviews for other years of the LS 500 since its last redesign.

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Pros
Cons
4 out of 5 stars

Expensive sedan low creature comfort

Average joe, 03/03/2019
2019 Lexus LS 500 4dr Sedan AWD (3.5L 6cyl Turbo 10A)
14 of 20 people found this review helpful

Overalls nice and stylish. Compared to its v8 predecessor noisy and slow acceleration with only 1mpg improvement in fuel economy even in economy mode. No good light in trunk. No light in glove compartment. Single internal glove box so very little storage.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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2 out of 5 stars

No go......

Dave G, 11/15/2019
updated 11/16/2020
2020 Lexus LS 500 4dr Sedan AWD (3.5L 6cyl Turbo 10A)
42 of 68 people found this review helpful

Let me preface my remarks by saying I am comfortably familiar with the Lexus line, having owned a 1998 LS400, followed by a 2007 LS460. When it came time to trade in my LS460, I naturally looked at the LS500 series. The car drives like a dream. The deal killer was the touchpad infotainment system. You knows it’s bad when the salesman has trouble navigating the menu. It’s a terrible distraction when driving and is frankly unsafe to operate when actively driving. ......Lexus you lost a long time customer. I bought a BMW. Change out your touchpad and I’ll consider coming back....

Technology
2 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2021 Lexus LS 500 for sale near you
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3 out of 5 stars

Entertainment/Navigation System is DREADFUL

Paul, 01/13/2021
2019 Lexus LS 500 4dr Sedan (3.5L 6cyl Turbo 10A)
7 of 10 people found this review helpful

Having owned Lexus"s of the past, there is no way to get this navigation system to work easily. It is IMPOSSIBLE and needs some updating to s touch screen. The car is a good car otherwise, but super overpriced. I traded in my car with 6200 miles after the last attempt with the navigation system.

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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3 out of 5 stars

Disappointing in style after the LS460

DAV2149, 12/20/2020
2018 Lexus LS 500 4dr Sedan AWD (3.5L 6cyl Turbo 10A)
12 of 19 people found this review helpful

I don't like the looks (body style - the front grill, tail lights or the side). The wheels are nice(on the model I have). The car is uncomfortable to get in and out of (I'll be trading for SUV). At first I didn't like the dash but have gotten used to it. I still hate the "pigs ears"(those two switches to select the type of ride). I do love the giant 12"infotainment screen but hate that it's not touch screen. The interior is nice and comfortable. My model didn't come with Levinson sound and what's there is average. There was no carplay but Lexus was able to add it to my existing system. I wish the fuel door and trunk release were higher up and illuminated. I've had problems (which dealer has not been able to permanently fix) where the fuel door won't open when you press the button and it won't pry open. Gas mileage is great for this size of car and despite what Lexus says I have used regular (87) gas for my 66K's worth of miles. Run-flat tires are lousy and Lexus better go back to including a spare. The brand needs a complete redesign of this 500 (maybe a LS550 or something). Save your money and avoid this one.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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2 out of 5 stars

A wreck waiting to happen

Alyse french Iocco, 07/30/2019
2018 Lexus LS 500 4dr Sedan (3.5L 6cyl Turbo 10A)
22 of 38 people found this review helpful

I bought the LS 500.not completely understanding just how dangerous the technology package is. The design is so not user friendly. The tiny touchpad that is at gearshift level is extremely sensitive and not easy to navigate. I love the way the car drives, but this set up makes it NOT WORTH THE PURCHASE. Also I should hv gotten a voice command system w touchscreen at eye level. Looking down all the time is so Dangerous. Also my tire shredded literally at 3k miles . It took manufacture 6 months after that to recall all 4 tires. I was very scared to drive the car. When it happened I was going 80. The car swerved all over the highway. If there had been a car near me it most likely would hv been fatal. The absolute most terrifying experience I hv evr.been through. The dealer did reimburse me. I feel they should have replaced all the sorry ass runflats way sooner then they did. I drive all over us. Buying this lexus 500 LS has this far been a horrible DANGEROUS mistake . I also own a 460 LS that I hv 100k miles and still Love.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
2 out of 5 stars
Value
1 out of 5 stars
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