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Used 2014 Lexus ES 300h Consumer Reviews

4.5 out of 5 stars
56 reviews

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We have a limited number of reviews for the 2014 ES 300h, so we've included reviews for other years of the ES 300h since its last redesign.

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Pros
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4.88 out of 5 stars

After 4 years, finally found the car we wanted...

mdsofky, 11/27/2012
2013 Lexus ES 300h 4dr Sedan (2.5L 4cyl gas/electric hybrid CVT)
47 of 84 people found this review helpful

My wife and I had been looking for four years to replace our 12 year old Honda Accord EX (which we loved and still runs well). We started casually looking on our anniversary weekend four years ago, but wanted lots of tech, and options that wouldn't be outdated soon. Wanted Bluetooth (phone and audio), blind-side detection, apps (Pandora, etc.), hybrid technology for good gas mileage (that didn't "feel" or look like traditional hybrid), nice quality, etc. We had looked at a Ford Fusion, Honda Accord (although I know there is not a hybrid yet), Buick Regal, Buick Verano (like our Buick Enclave a lot so were considering other Buicks). Ended up test driving ES300h and knew this was the one.

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5 out of 5 stars

Value, Value, Value. Comfort, Comfort, Comfort.

Colonel Drapes, Clifton, VA., 10/19/2023
updated 04/22/2024
2013 Lexus ES 300h 4dr Sedan (2.5L 4cyl gas/electric hybrid CVT)
2 of 2 people found this review helpful

I bought the 2013 model in 2015 with only 9,000 miles on it. It was $49K new and I purchased it for $35K. It is 2023 and I now have 70K on it. I was a real estate agent and this was a perfect customer car. Nice comfortable ride with lots of legroom, both front and rear. I was able to get my listing signs, my home repair kit, and my golf bag in the trunk easily. I have averaged. 39-40 MPG over the last 8 years. The Mark Levinson System is terrific. I have 8K tunes on my iPhone and the Bluetooth system plays them distinctly. I still have not located all 15 of the speakers. Love the fact it uses Regular fuel. One does not buy a Lexus for road racing and "handling," but for COMFORT! My Lexus LS was a tad quieter, but the only time I can tell is when I ride in my brother's LS. I sold my LS at 220,000 miles. This one will last a long time too, I'll bet. Still working well. Glad it is not an EV.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Energizer Car

Chaser, 04/19/2024
2013 Lexus ES 300h 4dr Sedan (2.5L 4cyl gas/electric hybrid CVT)
2 of 2 people found this review helpful

The reliability hype of Toyota/Lexus is not unfounded. After 180K miles, the only non oil change and tires replacement has been a new sunroof gasket ($100 easy DIY fix). I'm still on the original set of brakes due to regen and only just recently replaced the spark plugs because felt like it was due, but the original ones still looked great - much better than the ones in our CX-9 that was replaced at 40K miles. Traction battery is still running strong and consistently get 38 MPG (mostly highway). One thing to note is that tire type does play a pretty large role in MPGs. I anticipate my MPGs to go back to over 40 when I replace them with Michelin Energy Savers. Car has remained quite and comfortable over the years other than a small center center console rattle that I may look into when adding beatsonics apple carplay. I was thinking about replacing it due to age, but may just drive it till it dies - which could be another 5-10 years at the rate it is going. Really can't believe how good and reliable this car has been considering it is a first year redesign car.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Amazed at how quickly I’ve forgotten about my BWM.

Doobster6, 12/25/2019
updated 01/03/2023
2013 Lexus ES 300h 4dr Sedan (2.5L 4cyl gas/electric hybrid CVT)
6 of 10 people found this review helpful

Maybe it’s because Lexus redesigned the 2013 ES to handle better, and they pretty much nailed it. I had convinced myself that only my pristine 2006 BMW 5-Series had the ideal combination of competent handling and ride quality and up through 2010 that probably was true. But other cars have caught up, this Lexus among them. Even pushed well past the limits at which I normally drive a car the 2013 ES has proven the equal of the legendary Bimmer. Only it also rides much better too, and is quieter too. I am enjoying every minute behind the wheel of this car, and it is the only car from among many others I tried, including Infiniti and Mercedes that could have pried me out of the Bimmer. I never thought any Japanese car could ever do that. Bimmer;...what Bimmer? And since my driving style has long since moved past the excesses of my youth the ES hybrid provides all the power I need, yet provides the potential to get over 40 mpg in non-highway driving, something no gas-fired BMW could ever do. The interior is absolutely gorgeous and a feast for the eyes, and even the exterior styling is contemporary; better than on their newer versions, IMHO. The heated and cooled seats are supportive and comfortable, and even the ‘base’ radio blows most others away. And of course, the biggest bonus, and a prime determinant in me switching brands, is getting legendary reliability and low operating costs that Toyota is known for, something that BMW will NEVER be able to claim. I was lucky enough to find a seven year old Lexus certified used car with only 19k miles that almost can’t be told from new, so I’m finally feeling really good about my ride, not having to worry about what the next expensive thing will be to fail on my used BMW. Some have complained about the mouse-pad-like controller for the NAV/Audio system and initially I thought they had a point. But now I’m over it; it’s a simple learning curve folks, and not that hard to learn. It’s just different, but not worse than anything else. I like that I don’t have to reach up to touch a screen or buttons that my eyes will have to search for, and then still have to also look at the screen. This is a car that handles and rides great and can be driven like a ‘normal’ car but get 50% better mpg. According to the car’s calculations I’ve already gotten over 42 mpg in mixed driving, although I don’t know yet how accurate that is. And no, it won’t equal the fossil fuel frugality of a pure electric, but it also never needs to be charged for hours either; just gas it up like you would any other car, only get up to 40 mpg. Its only blemish might be that it has less trunk space than its gas-engine twin because of the hybrid battery pack, but Other than that, it might be the ideal mid-sized luxury car. It’s that whole cake-and-eating-it-too thing, and this car let’s you do both. I’ll update this later with accurate mpg figures and more real-world driving experience. Update on 6/25/2020. Non-highway mpg is around 34, almost twice what the Bimmer got. It would improve if I drove in ‘ECO’ mode but I like the response better in ‘normal’. The response in ‘Sport’ is significantly better still, but also achieves significantly less mpg (like 26). Other than that I remain completely satisfied with this car and am still excited about owning it and driving it. I might not have felt this way with an earlier (than 2013) Lexus model but this one has converted this former BMW driver. I will note that one must be careful leaving intersections when it’s raining; the immediate torque from the electric motor assist will spin the tires easily from a stop. That’s where AWD would make this the perfect car! UPDATE 12/29/2020 I replaced the Lexus in late August with a newer 2017 Infiniti QX50 compact SUV. We got rid of our third car which was a Mercury Mountaineer with AWD and after twenty years of enjoying the confidence of us each having an AWD car during winter, I didn’t want to now find myself trying to make it through the ocassional snow covered road in a hybrid car with a torquey electric motor spinning its tires. The Infiniti’ mpg is mediocre at best but it is otherwise a stellar ‘all around’ great car which I will review separately. Had we kept a third AWD vehicle, or if the Lexus been AWD, I most certainly would have kept it for another ten to fifteen years!!! The Infiniti should be decent regarding operating costs; WAY better than any BMW, but I don’t think it will match a Toyota product. And just this model year Lexus has finally introduced an AWD ES350 sedan (but not yet the hybrid sedan). That might be enough to entice me to switch back in a couple more years when I can look for a certified used one! 12/29/2021 While I love the performance, utility and handling of my Infiniti, my planet-conscience is bothering me and I wish I had kept the Lexus hybrid!! The Infiniti non-highway mpg is about exactly half of what the Lexus got!! That said, the utility is way better than the Lexus which didn’t even have fold-down rear seats. And of course, there is no contest regarding performance; the Infiniti can probably tow the Lexus down the road faster than it could go on its own power. Given the eco-unfriendly near-term costs of manufacturing the LiO2 batteries (and really, an entire new car) it probably doesn’t help the planet for me to switch back. Still, the Lexus was a GREAT car, and I miss seeing 52 mpg on its computer, which I saw frequently on the highway. Update 7-29-22 Still have the Infiniti, still love its utility and performance, still getting the same (only mediocre) mpg, and still regret having sold the Lexus…..especially where gasoline prices have gone!! Am looking for a hybrid SUV, but supplies are limited and prices are high. Since I’m retired and drive less, I’ll probably stay in the Infiniti, especially since my car is a rare ‘fully loaded’ model with lots of high-tech features. 12/31/2022 Still in the Infiniti, and with gas prices having returned to normal am less motivated to replace it with any sort of hybrid. It’s still the best all-around vehicle I’ve ever owned, able to scratch my occasional ‘enthusiast-motoring’ itch with sharp handling and hair-raising acceleration while also comporting itself comfortably and with luxury-brand dignity under all other conditions. Having said that, Dodge will be interesting a high-performing ‘Hornet’ hybrid this coming year in a hatchback format with foldable seats and AWD that has caught my attention. It will lack the luxury trimmings of the Infiniti and maybe also some safety features (unless I buy the highest trim level), so it might not be the totally compelling package I seek……we’ll see! But clearly, manufacturers are addressing buyers like me as more electric and hybrid models are being developed, so it is inevitable that my current Infiniti’s days are numbered, and I have the Lexus ES300h to thank for starting me along this pathway!

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

I used to love it !

Peter, 11/25/2018
2014 Lexus ES 300h 4dr Sedan (2.5L 4cyl gas/electric hybrid CVT)
10 of 18 people found this review helpful

I got this car and I loved it, i could not make any bad comment about it. But recently it start gives me headaches! The hybrid system stop working and engine turns off in middle of the road, I took it to dealer, and they kept the car for a week and gave it back without knowing what was the problem! After 3 hours of driving, I had to call thow truck to take it bad because of same reason! And still they dont know what is wrong !

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Reliability
1 out of 5 stars
Value
5 out of 5 stars
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4.25 out of 5 stars

Wife loves it, but I think it's over rated....

chad_shephard, 02/04/2013
2013 Lexus ES 300h 4dr Sedan (2.5L 4cyl gas/electric hybrid CVT)
15 of 31 people found this review helpful

first, want to thank all the reviews. My wife has waited for the updated ES350h for a while now. Overall, a good car, but I don't think the value is there. Hopefully with the yen dropping so much lately, the future buyer will reap the benefit. We wanted base model but went with premium pkg. Very difficult to get with with base model. On quick note: We have 2 major dealers in Atlanta area. The dealers were very cocky. Not very customer focus.

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5 out of 5 stars

Great reliable commute car

David, 03/10/2016
2013 Lexus ES 300h 4dr Sedan (2.5L 4cyl gas/electric hybrid CVT)
2 of 3 people found this review helpful

I have enjoyed this vehicle on my 2 hours daily commutes.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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3.25 out of 5 stars

MARK LEVINSON IS WORST EVER!

mnissan, 01/09/2013
2013 Lexus ES 300h 4dr Sedan (2.5L 4cyl gas/electric hybrid CVT)
17 of 48 people found this review helpful

I know this maybe hard to believe but the Lexus USA customer service is the WORST. I had to do all the follow up! The car itself is fine but the optional Mark Levinson sound system is horrible. Do NOT purchase this option!!! Please understand I have been very reasonalble with the cusotmer care reps and they dont even care. This will be the last Lexus I purchase if something is not done about the sound system.

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3 out of 5 stars

Tons of "Normal" Defects

Ryan, 10/08/2015
2014 Lexus ES 300h 4dr Sedan (2.5L 4cyl gas/electric hybrid CVT)
8 of 22 people found this review helpful

I'll start by saying I believe the issues I had with a brand new 2014 Lexus ES300H was due to a defective car, not consistent with others. I simply have to assume this is the case. I had two major issues never resolved which forced me to break the lease and sell the car. #1 - after 6 months of owning the car, when the car reaches about 30 miles an hour, a large rattle would occur lasting a few seconds. I took it to the Santa Monica Lexus repair shop. I was able to demonstrate the issue during a test drive with the head shop foreman. After 1 week in the shop they identified the issue as being the heat shield. The heat shield was "repaired", I picked up the car, the problem returned. This went on for 2 more visit before I gave up and took it to another Lexus repair shop. Long story short, that repair shop stated the sound is "normal" and therefore didn't want to repair it. The sound was very loud. Not possible to have a sound like that on any new car. The second problem had to do with the A/C. Each time I started my car with the A/C already in the 'ON' position, a mildew smell would come out the vents. I was told this is caused by a buildup of water in the engine area, also considered "Normal". The advice was to turn the AC off before starting the car which is ridiculous for a brand new car. Between these two issues and the terrible service, I decided to bite the bullet by getting out of the lease (at a significant cost). I am happy to be rid of the car and will never by a Lexus again.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
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4 out of 5 stars

2014 Lexus ES300h Unfortunately is a step back!

Queen Bee, 08/25/2017
2014 Lexus ES 300h 4dr Sedan (2.5L 4cyl gas/electric hybrid CVT)
5 of 18 people found this review helpful

This is my third Lexus and my first hybrid. The 34 mpg and the fact that it runs on "regular" gas is great, however, Lexus made some lower quality moves inside the car that I find quite annoying: They put composition felt (many pieces of different colored felt pressed together) on the sides of each front seat, facing to the console. TACKY!! There is no longer a light in the coin compartment which is located on the far left under the dash, causing one to have to remove change to hold it up to look at it under the light at night: CHEAP! Lastly, I absolutely hate the Lexus GPS system! It was outdated when I bought the car and a year later, when I asked the Lexus dealer to update it, the Lexus service man blew up my whole sound system including the radio (which they replaced free of charge, but I was without my car over a week!). When I received my car back, the GPS was still the same outdated one! As my work involves traveling to new clients daily, I also pay $300 annually for live Lexus Navigation Assistance and they are wrong half the time! and the other half, their system hasn't added new addresses! I finally asked who they use to find addresses and they said BING! I found that I can Google it on my phone and receive more accurate directions, much quicker! When I asked the operator to use Google, she responded that they aren't allowed to use Google! Shame on Lexus for cheapening what used to be a "TOP OF THE LINE" car!

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
3 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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