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Used 2019 Land Rover Range Rover Sport Consumer Reviews

2.8 out of 5 stars
35 reviews

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We have a limited number of reviews for the 2019 Range Rover Sport, so we've included reviews for other years of the Range Rover Sport since its last redesign.

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Cons
1 out of 5 stars

Junk Rover 2018 Range Rover sport

Suckered customer, 09/03/2018
2018 Land Rover Range Rover Sport HSE Td6 4dr SUV 4WD (3.0L 6cyl Turbodiesel 8A)
58 of 61 people found this review helpful

Received order mid May 2018. Had electronics issues day one. Within first 24 hours parts started to fall off the vehicle. Engine issues with warning lights started within a few days of receiving the vehicle. Had 19 return trips for ongoing issues. Trailer package never worked. Park assist never worked. Camera system failed while at the dealer. Touchscreen would not accept touch input. Cruise control had total failure on the interstate with engine shut down. Engine failed on return trip to dealer. In 4 months of ownership the dealer had the vehicle for over 3 months. The engine and cabin were repeatedly torn apart to change out parts and boxes. Land Rover engineers repeatedly played with software so one time the vehicle was not in English. All the increasing electronic issues resulted in the dash being torn apart so many times that you could not open the glove compartment. Filled “lemon law” under state statutes and finally Land Rover USA had to refund my money. My parting comment is that the vehicle looks great but in my experience it is JUNK. I personally would avoid Land Rover products. I had to wait 5 months from time of ordering to receive my junk. I ordered all the options in the Diesel engine and option packages all for one month of intermittent possession and 3 months at the dealer before got a refund.

Technology
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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3 out of 5 stars

Do your homework before buying or leasing

San Antonio, TX, 01/13/2019
2018 Land Rover Range Rover Sport HSE Dynamic 4dr SUV 4WD (3.0L 6cyl S/C 8A)
15 of 15 people found this review helpful

I bought a 2018 Range Rover Sport several months ago. 24 hours after my purchase while on a family trip, I started experiencing software issues. The infotainment system has been a consistent issue. The answer was to do a software update at the dealership once I returned. The local dealership has been very nice and supportive applying these updates now monthly, but now we have given up. Since these updates would correct the problem for about 24 hours, it was not worth the time or effort. It is a product issue. My issues are now daily and extremely frustrating. The dealership helped me as much as they could and had to refer me to their Customer Support folks out of NJ. I hope you NEVER have to interact with the team out of NJ. The Range Rover team out of NJ are the worst support team that I have ever experienced. My assigned representative denied further assisting me and basically stated by email that I need to wait for a new update to resolve my issue. There is no ETA on this issue being resolved. No call back to discuss this over the phone. I had multiple emails and calls into my rep. trying to further discuss my issues. I reached another representative, then no return call for additional assistance. Again, calling and finally reaching someone who escalated my case with a promise of a return call within 5 hours. Well, again no return call. Calling again, I reached someone who did help me and a person who did call me back. Basically, they are review my case and it will take at least 30 days. So, I continue paying for a luxury car that is not working as advertised and share negative press. I work full time, have a family and don't have time for these issues. I have been very patient and nice, but extremely frustrated and now sharing this experience with other's PRIOR to their purchase or support other's out there with the same situation. This is a widespread issue. Buyers beware. (I bought my car the middle of August 2018 - it is now the middle of January 2019. Still no resolution!

Safety
5 out of 5 stars
Technology
1 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
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2019 Land Rover Range Rover Sport for sale near you
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3 out of 5 stars

Second Vehicle seems to work

SrS, 10/20/2018
2018 Land Rover Range Rover Sport Supercharged Dynamic 4dr SUV 4WD (5.0L 8cyl S/C 8A)
20 of 21 people found this review helpful

I purchased a 2018 Range Rover Sport Supercharged Dynamic for my wife. It's an expensive SUV at over $100k. We've had Mercedes, BMW, etc... in the past. We got our vehicle the end of February 2018 and it had technology issues from the beginning. Back-up camera was a consistent issue as well as other software related glitches. The car always started and ran great but the technology/software issues were a nightmare. I tried to get the car replaced but was told no by Land Rover USA so the car was at the dealer at least 8 times for software updates ect… I got the name of a Lemon Law attorney from counsel for my company and shared with my dealer that if the next software update didn't fix it I was calling the Lemon Law firm. They knew the name and we just got our new vehicle. The new one seems to be functioning as it should with the issues we were dealing with on the first one apparently resolved. One nice thing is the new once had about $2500 of additional options that we got for free with the exchange. Also the warranty and any packages purchased (wheel/tire protection, prepaid maintenance etc..) start new from the new delivery date so it's like you just purchased a new vehicle. The first months were a pain in the $*% but now that we have one that functions as it should we're happy with the vehicle and love the power of the supercharged V8 and other Range Rover touches in and out of the vehicle. Just make sure you get one that was manufactured after July of 2018. Good Luck!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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1 out of 5 stars

DO NOT PURCHASE THIS CAR!!!

Amy M, 01/23/2020
2019 Land Rover Range Rover Sport HSE Dynamic 4dr SUV 4WD (3.0L 6cyl S/C 8A)
74 of 82 people found this review helpful

I bought this car in March of 2019. I really loved the look and was excited about having a luxury vehicle for the first time. This car almost cost my daughter and I our life. Within months of owning the vehicle this car stopped without any warning in the middle of a five lane highway. The car completely locked up. I couldn’t even shift the gears. Cars were speeding up on us and my daughter was screaming from the back. I called 911, but it took the police a half hour to arrive because of the holiday traffic. Once they arrived, it took two tow trucks over two hours to figure out how to unlock the wheels to put it up on the bed. I filed a claim with corporate. The advisor James Rochester said they would review the case and get back with me within 30 days. Almost 60 days later he sends me a letter stating that they were sorry about the inconvenience, but because they fixed it they are denying my claim. It took them two weeks to fix the engine failure and they added 50 miles to the car to make sure it was ok. My car has a warranty and The added mileage was on me. He stated it would have to be a repeat incident and possibly they would reopen my case. They did NOTHING!!! Not even a Reimbursement for the two weeks or the mileage. A repeat case??? I also found out that the engine failure was a recall one month before the purchase of my vehicle. I was never notified!!! I do not recommend ever purchasing a car from Range Rover.

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1 out of 5 stars

Buyer beware! We filed and won lemon law

Range Rover 2018, 10/01/2018
updated 10/12/2021
2018 Land Rover Range Rover Sport HSE 4dr SUV 4WD (3.0L 6cyl S/C 8A)
10 of 10 people found this review helpful

Has spent more time In service than our garage. Even friends and neighbors have running joke about how many loaner cars we’ve had. Little to no support from Range Rover corporate. However, dealership has been great. Had many Lexus’s without ever an issue. I’m beyond disgusted and disappointed by the engineering of this vehicle.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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