Used 2013 Kia Optima Consumer Reviews
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Paint issues and electrical issues not considered
Not our problem, 10/02/2015
2013 Kia Optima EX 4dr Sedan (2.4L 4cyl 6A)
15 of 18 people found this review helpful
I filed a complaint about my paint/clear coat having a spider web effect when I waxed. The complaint was made before the warranty was up. I contacted Kia a second time because the issue was progressively worse. Kia denied that I had filed a claim. I was informed by the rep that nothing was on file for my vehicle in their system. Now the paint is off of the warranty and this problem is everywhere. Their district manager stated " he would not look at it". Also, too the car into the dealer for an issue with the gear shift. When the button is pushed I hear the solenoid in the dash board. I asked for it to be looked at and was advised nothing is wrong. Drivers window motor has begun to squeal when the window is rolled up. After a rain I had noticed the rotors /brakes seemed as if they were rusting and grinding heavily for a few moments. Dealer stated nothing was wrong with it. Sounds terrible and grinds.
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Love the Car
mjland, 07/17/2012
2013 Kia Optima SX 4dr Sedan (2.0L 4cyl Turbo 6A)
55 of 73 people found this review helpful
I've only owned the car for 5 days. From this short time I've ascertained 2 things: - Plenty of Luxury for the Price - Ride is smooth and quiet
Traded in Optima LX non-hybrid for this
catrose, 01/30/2015
2013 Kia Optima LX Hybrid 4dr Sedan (2.4L 4cyl gas/electric hybrid 6A)
10 of 12 people found this review helpful
We purchased this hybrid after trading in the Optima LX sedan, which we found inferior in carpeting (it wore through on the driver's side within 2 months. This hybrid has far better suspension than the Optima LX of that year and there are many small build-ins that increase the comfort and reliability of the unit. We get an average of 38 mph in the city. Rarely drive on the highway so can't give you the average.
GORGEOUS!
funruffian, 03/19/2013
2013 Kia Optima LX 4dr Sedan (2.4L 4cyl 6A)
7 of 8 people found this review helpful
I bought this car 7 months ago and I am so happy to drive and step into it every day. The looks are Drop dead Gorgeous. The comfort is similar to sitting in your living room. The interior is High-end and state of the art. The drive is smooth and luxurious and I feel as if I'm driving a $40,000 car.
Not Impressed with the Optima or KIA
Kris Parsons, 03/18/2016
2013 Kia Optima LX 4dr Sedan (2.4L 4cyl 6A)
27 of 36 people found this review helpful
Bought a 2013 brand new KIA Optima LX (4cyl) at Cobb County KIA in Kennesaw, GA. I came into the dealership with my own financing. The salesman suggested that I should give their credit manager an opportunity to see if he could beat my current financing rate. I acquiesced and later regretted that decision. THREE hours later and after almost walking away from the deal, we finally got the paperwork signed. Apparently Cobb County KIA uses their credit manager to try and re-negotiate the deal. Extremely frustrated with how they do business. About a year later, I'm driving down the highway when I realize I have a flat tire. No big deal...have had to deal with this several times in my life. So I pull over to the shoulder, get out, open the trunk and pull up the trunk mat to find....NOTHING...where the spare should be is a little box containing a small air compressor and a can of "Fix-a-Flat". [non-permissible content removed]?? So I call the dealer thinking that surely there's some mistake...but no, the service manager tells me that KIA doesn't put spare tires in the Optima LX. But they do give you a little air compressor and Fix a flat. Now I'm pissed...I never even thought to check and see if the car had a spare when I was buying the damn thing. Logical assumption, right? Managed to get my car over to Discount Tire where they hooked me up in replacing my tire, and gave me a great deal on a cheap rim and used tire to keep in my car as an actual spare. Take notes KIA...actual customer service. Which is why I will always go back to Discount Tire but I will never buy another KIA product. Engine light comes on yesterday. Take the Optima by an AutoZone so they could check the code. Guy tells me it's a fuel sensor code and that KIA hasn't released parts to the parts stores so I'd have to take the car to the dealer for service. Got an appointment this morning with the Cobb County KIA dealership. They take it back and after about an hour and half they call me up to tell me that the bad fuel sensor was included as part of a recall and therefore there would be no charge. Great...finally some good news. We'll drive it around front for you. While I'm waiting, he comes back and says the engine light came on again...we need to check it out. After another hour of waiting, he comes out to tell me that another fuel sensor/GDI pump is bad...but this time it's not covered by a recall or warranty (keep in mind I have 79k miles on the car and is still under the 100k warranty). $1,067!!!! Unbelievable. I express my frustration to him...less than 3 yr old car still under 'warranty' and I'm already paying over a $1,000 for repairs. Keeping in mind I can't go anywhere else since KIA has a stranglehold on their parts. This is the final straw for me. I will never own another KIA product and I will tell everyone I know not to purchase one either.
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- Technology
- Performance
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- Value