Used 2013 Kia Optima Consumer Reviews
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KIA Voids the Warrnaty where ever possible
Bought a brand new 2013 KIA and the engine failed with just 43k miles Trust me KIA goes out of their way to not honor the warranty Plus their service departments are so understaffed that it took weeks just for them to decide not to honor their warranty they wanted 7k for a new engine and said it would take 5 weeks to fix What a complete joke We called every KIA dealer in the DFW area and the one we took it too in Lewisville was the only one who said they could look at it in a week. And this was before they knew it was an engine problem. Why should a customer have to wait that long just to find out what's wrong with the car? What is the average customer supposed to do when they don't have enough staff to fix their vehicles? Took the car to a local person who will fix the car for 3.2k and have it done in a week. I will never buy a KIA again research carefully their engines fail often and they will find someway to void the warranty. Also they charged $118.00 just to tell us they wouldn't fix the car They have a "goodwill" program that the mechanic said had never once been accepted by KIA
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Great car!
Just traded in a 2011 Optima EX that we thoroughly enjoyed. It was comfortable, great looking, economical, and dependable. We upgraded to an SXL with the turbo and a few more bells and whistles. So far it's everything the first one was plus! After owning a long line of GM products, I can't see ever going back....my experience with these cars is just that good.
And the winner is?
That's it I'm done. I finally bought a car after a solid month of research and test drives. I looked at and considered ford fusion, Nissan Altima, vw jetta and passat, Mazda 6, Honda accord, Hyundai sonata, Acura tl and ixl, and maybe I forgot some.the Optima provided the most bells and whistles, and I'm a sucker for those things, for and unbelievable price. But price alone didn't do it. This car drives and looks great and has an awesome warranty. The interior looks refined and the exterior is youthful and aggressive in a sea of boring cars. The other car that came close was the fusion but it was much more $. I hope the quality is there in the long run but right now I'm very happy with it.
Who'd have thought???
I'm almost 50 and have owned many cars...Mercedes, Audi, BMW, Volvo, Acura, and am probably a bit of a car snob. I never would have thought I'd own a Kia, but had long been drawn to the exterior design for the fact that there's nothing else on the road that looks like it. So, I went to the dealer for a closer look. Wow! Interior design is outstanding! Quality is amazing, and more features than my loaded Acura TL had! I'm seriously in love with this car... Beautiful, stylish, excellent fit and finish. The steering is a little touchy, and took me a bit to get used to. Otherwise, there's not a vehicle out there that delivers more bang for the buck than this bad boy.
Excellent car, comfortable and quiet
Driven more than 30,000 miles, excellent car with no problems. Variable mpg depending on the weather...goes way down in the winter. Comfortable ride, quiet on the highway. Lots of standard features that make the car an excellent value.