Used 2014 Ford Focus Titanium 4dr Hatchback (2.0L 4cyl 6AM) Consumer Reviews
Used Focus for sale
Watch out for DCT auto transmissions
Unhappy Ford owner, Medford, MN, 10/06/2015
updated 10/06/2016
Ford Focus Titanium 4dr Hatchback (2.0L 4cyl 6AM)
65 of 70 people found this review helpful
Had a 2014 Ford focus se hatchback with DCT auto transmission. This is a great vehicle other than the transmission. Transmission would at slow speeds hesitate, shudder, jerk back and forth, go in and out of gear, and had metal sounds ( like silverware clanging) coming from under car. When I would take off from a stop you never knew if you were going to go or shake and shudder for 2 to 4 seconds sometimes more and then go. Sometimes it felt it would stall but never did. When I bought this car it did none of this at first and it started to do this after 5 to 7 thousand miles and progressively got worse. Had it in shop at Ford to fix and it was much worse after reprogram. Talked to Ford about it again and was told that the shuddering could never be totally fixed and would always be there due to nature of transmission. I told them I had looked on the internet and saw that this was a common problem and that it doesn't seemed to be able to be fixed by Ford and that I wasn't happy about this. At this point they tried to get me into another Ford vehicle but did not give me a good trade in value for my 1 year old vehicle (I wonder why???). It was the one chance the Ford dealer had at keeping me and they screwed up so I traded my vehicle in somewhere else. All the money I've spent on service visits repairs and new tires (4 sets) over the years on other fords I guess didn't mean much. I am now giving my business to a company that has very good reliability ratings for their vehicles so hopefully I don't run into this again. If looking at this vehicle for your next car do your homework first. Traded focus in for honda civic and have had zero problems.
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lemon lemon lemon
mavoiture2014, Pittsburgh, PA, 05/03/2015
Ford Focus Titanium 4dr Hatchback (2.0L 4cyl 6AM)
21 of 22 people found this review helpful
Transmission is terrible! It hesitates, jerks, jumps, shudders and is unsafe. I bought this car brand new and the issues are becoming increasingly worse. I have had it in for repairs and the service center assured that it only needed "reset". It operated slightly better for two weeks. Then warning lights appeared stating that the transmission was too hot. So there I was with a brand new car and left stranded in a traffic jam. I purchased this car to alleviate stress of car problems and for the safety ratings. I made a terrible choice.
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First New Car (Nightmare)
justingreer, Mansfield, OH, 04/01/2014
updated 10/03/2017
Ford Focus Titanium 4dr Hatchback (2.0L 4cyl 6AM)
17 of 18 people found this review helpful
The car ended up being traded in and I hadto threaten to sue Ford to receive any compensation. The car ended up falling under one of the articles of the Ohio Lemon law. In total the car was at the shop over 12 times in one year. The car stalled 3 times while driving and one of the times was caused an small accident (the other cars). The car sat in my driveway for 4 months since Ford refused to acknowledge anything was wrong with it. It was not safe to drive. When I say "Ford", I mean FORD and not the dealer (multiplier case managers and even an Engineer). The dealer was great (or as great as they could be). Ford gave the dealer a hard time with paying for warranty work that the dealer recommended. If it was not the wiring harness, it as the fuel pump, ECU, ECM, Shift Controller, o2 sensors (replaced both 6 times) and everything else. My lawyer cost me 2K and ended up finding a dealer out of state that would trade the car. I ended up going eating about 4K but the car is now gone and I could not be happier. Never again will I buy a brand new car. BUT when the car ran, it was great. So if you are willing to deal with the headache and feel lucky, go it! If it works out for you then awesome. If not, you will feel sick daily knowing that you have a 20K lawn ornament.
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Same 'ol, same 'ol
Tisaac, Stone Mountain, GA, 10/25/2015
updated 10/26/2016
Ford Focus Titanium 4dr Hatchback (2.0L 4cyl 6AM)
9 of 9 people found this review helpful
I have a 2014 Focus Titanium...colossal mistake. With less than 15k miles I learned through my own investigation after having problems with the lower gears that there was a recall on the transmission! Took it in for repair to find that they also needed to order a new clutch assembly...8-12 week back order. Apparently this is a major problem! I have only had the car for one year and am already looking for a replacement. UPDATE: I had to just give it up and trade it in. The service agents were not able to give me a permanent resolution.
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Stay Away
dre1104, Woodland Hills, CA, 12/17/2014
Ford Focus Titanium 4dr Hatchback (2.0L 4cyl 6AM)
14 of 15 people found this review helpful
Unfortunately, but honestly, when asked, I always warn potential buyers to stay away from these cars. On paper, it seems the ideal car - economical, fun to drive, and nicely equipped. But the truth is my car has been plagued with issues since day #1. Like many others, I have been dealing with transmission issues that cause erratic shifting. Plus, interior trim, software, and interior rattles that have taken more than a year and half to even begin the process of solving. Bottom line, Ford doesn't stand behind their cars, and doesn't invest in customer satisfaction or making this car the car it claims it is. Don't trust one review. Before you plunk down money, search online. Be warned...