Used 2014 Ford Focus SE 4dr Hatchback (2.0L 4cyl 5M) Consumer Reviews
Used Focus for sale
transmission nightmare
C Rowland, Falkville, AL, 12/10/2015
Ford Focus SE 4dr Hatchback (2.0L 4cyl 5M)
18 of 18 people found this review helpful
My 2014 ford focus has become the biggest purchase regret. Just to start i live in ga with one of the strictest lemon laws. My transmission started having issues around 25,000 miles just outside of the lemon law guidelines. Our family car has been in the shop 6 times in seven months. Total days in shop over 75 days. Our ford dealership says repairs done are only according to ford motorcompany guidelines. They are only as good as what they are given. This was my answer the service manager gave me. Contacted ford and was given a refernce number to have a customer service manager to call me. She did.. Told i would hear back after she spoke with dealership manager. Over a course of three weeks and leaving her three voicemails i never heard back. Fourth week i made contact. She actually answered the phone. I asked why???? Her reply....i need to advise you your lemon law in the state of ga. There is nothing we can do for you. I was blown away! Now i have contacted the bbb auto line. No help lemon law in ga is one of the strictest i was told. We will contact ford for you but u are really at a loss. I drive a ford truck as well and love it. It will be my last. Buyer beware.... Ford did not back this customer. The ford vehicles i own now will be my last.
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transmission issues that they will not fix
eileen, Roselle Park, NJ, 01/04/2016
Ford Focus SE 4dr Hatchback (2.0L 4cyl 5M)
70 of 76 people found this review helpful
The 2014 Ford Focus has major transmission issues-"shudders' to the point of stalling. No one will fix it.
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Never again
C Wayne, Englewood, FL, 09/29/2016
Ford Focus SE 4dr Hatchback (2.0L 4cyl 5M)
12 of 12 people found this review helpful
My Focus is currently waiting for it's second repair of the all-too-common transmission shudder issue. The first fix (which was performed when the car was in the shop for an exploded A/C compressor) lasted about 1 week and the issue came back. I just lived with it until the other day when the car revved up and stopped moving while driving. Luckily I got into a parking lot where I checked everything I could look at out and restarted the car. It drove normally to the closest dealer who couldn't see me for days. Went to another dealer today and found it needs a new clutch and TCM. Dealer has no idea when the TCM will come in so the car sits....oh, and when the parts are in it's only gonna cost $1500 to get it "fixed". Ford should be ashamed of themselves for this transmission and lack of support.
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Excellent Car! Except...
John Donne, Welches, OR, 11/09/2015
Ford Focus SE 4dr Hatchback (2.0L 4cyl 5M)
17 of 18 people found this review helpful
When I first saw and drive the car I instantly fell in love with it. It was cool, fun,sporty, smooth and solid. I bought it (used) right away thinking I just got a very great deal and a great car. But right away I was finding the car to have really strange transmission feel. When I was test driving it the transmission felt like like a munual. I just assumed it reved high because it was a sport car. It felt sporty. But later on after I bought the car I started notice some jerking when starting from a stop. With all this going on I decided to do some research on the car and transition. I didn't realize it was a dual clutch transmission (automated manual) when I bought the car. This explained the manual feel of it. After that I when on a drive to test the transmission and I was terrible, rough starts, jerking up hill, weird reving. I read reviews on here and everyone says the same thing. Lemon transmission. Dual clutches tend to be not a smooth as tradition manuals but this one is just awful. I can't believe ford would put a transmission this terrible in a car this day and age. My advice to you...just spend the extra money and get a Mazda 3 of corolla. Luckily my dealer offers a 3 day return policy. I will be sadly returning this car at once.
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Shuttering Take Offs
Penny Boyles, Tobaccoville, NC, 06/05/2016
updated 12/06/2016
Ford Focus SE 4dr Hatchback (2.0L 4cyl 5M)
27 of 30 people found this review helpful
My 76 year old mom bought her a Ford Focus brand new. The road noise was terrible - to the point you couldn't hear the person sitting next to you talk. Cresent Ford in High Point NC kept saying there was nothing wrong. I went to the dealership with her and after much conversation and driving the model above - Ford Focus Hatchback - she decided to trade. She got an extended warranty to cover the car during the entire loan. Now this car is doing the same thing and more. The road noise has increased - similar to the previous Focus. In addition, the car has a shuttering when you excel from a stop. We took it back and after several months waiting on a part - the dealership fixed the problem (so they said). It has only been a couple of months and the shuttering has started AGAIN!!!! I'm going back with her again. They are going to fix this car or give her one that doesn't do it. Dealership wouldn't make it right. They said it was "normal" and was not anything that needed repair. If that was the case, why did they try to fix something that wasn't broke? We was able to work with another Dealership - Modern Nissan - in a trade. She now drives a Toyota Camry and is thrilled to be rid of her Ford headache
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