Used 2016 Chrysler Town and Country Consumer Reviews
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We have a limited number of reviews for the 2016 Town and Country, so we've included reviews for other years of the Town and Country since its last redesign.
Hey, It's a minivan, not a sports car
Mike Conner, 04/02/2016
2016 Chrysler Town and Country Touring-L 4dr Minivan (3.6L 6cyl 6A)
48 of 48 people found this review helpful
This vehicle offers by far the best "bang for the buck" out there. Dodge/Chrysler has the van down to a science. We have had several of these, and each time we get a new one, Chrysler has added the one thing I said, "Gee this would be perfect if only it had..." Example: More USB ports. Everyone has their own phone and on long trips they always need charging. There are at least 2 in the back seat and 3 up front. Maybe even more I don't see. If you remove and/or tuck in the seats, there is no reason for a suburbanite to get a truck. It' amazing what fits in there. Only complaints: 1. The interior materials are very cheap looking, and just over all "blah." It seems so flimsy I almost think it will crack. 2. The Bluetooth. It's easier than the GM stuff, but still a pain in the neck to figure out. We have paired two phones about 10 times in 2 months and cannot figure out why they won't stay connected.
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As exciting as mini-van ownership gets
Jon, 04/06/2016
updated 10/06/2017
2016 Chrysler Town and Country Limited Platinum 4dr Minivan (3.6L 6cyl 6A)
58 of 60 people found this review helpful
It was a tough pill to swallow going from a luxury crossover SUV to a mini-van, but we felt the Town and Country was a better option than the other vans. We started looking at the Sienna because I wanted AWD. Unfortunately, it lived up to my previous experiences with Toyotas. When it comes to driving excitement, Toyota doesn't have a clue. We had to push the pedal half way to the floor to get it to move, and even then the acceleration was pathetic. The Honda was better, but for the money, I felt both Toyota and Honda interiors were just okay. When I saw that I could get a fully loaded Town and Country for the price of an entry level Toyota, I was shocked. I was also pretty impressed with the Napa leather quality in the Limited. Sure the fit and finish is typical domestic with plastic interior parts that have uneven seams, but it was hard to argue with the price. The acceleration is actually quite peppy for a mini-van as well. My wife quickly fell in love with it, and we made a great deal. My fears of quality came true one week after we bought it when the TV console developed a nasty rattle. We took it to the dealer and they said, "they are all made like that". Sad excuse, but they made a rubber gasket for it, and it seems to be better for now. We don't seem to be getting the advertised gas mileage at this point, but it is a mini-van, not a Prius. Our plan is to keep it for 3-4 years, and I think it will be more than adequate for that period of time as long as things don't fall apart. *Update: Over a year and a half into it now. Wife still loves it, and we haven't had any major issues. At a year old, opening and closing the sliding doors sounded like we were rolling marbles down the side of the van. After fighting with the dealer a bit, they lubed them, and for now that seems to have worked. The transmission shifts a little funky sometimes, but I plan to extend the warranty as long as we keep it.
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2016 Chrysler Town and Country for sale near you
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- Touring Passenger MinivanMSRP: $7,995472 mi away
- Anniversary Edition Passenger MinivanMSRP: $8,499126 mi away
- Touring Passenger MinivanMSRP: $6,250441 mi away
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The car clearly gets little love from the company
Dan, 05/02/2016
2015 Chrysler Town and Country Limited 4dr Minivan (3.6L 6cyl 6A)
20 of 20 people found this review helpful
Rented the car for 3-4 days. Town and country is not a bad car, but notwithstanding some sprinkling of some technological features, it feels dated in many aspects. The interior materials are so-so, the thin rear passenger seats are amusing. But the biggest surprise to me was the transmission used on that car. Even the AT transmission in 2009 Toyota Camry is more advanced and intelligent then in this "luxury" van. The transmission has no hill grade logic at all. Going up or down the hill or during the times when engine braking would be beneficial it acts as all the old typical AT transmission do - it either doesn't do anything at all or constantly hunts gears. The engine power is adequate however and the ride is pleasantly comfortable and smooth.
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Best Mini-van ever!
Gerald Boettcher, 12/15/2015
updated 07/01/2019
2016 Chrysler Town and Country Touring-L 4dr Minivan (3.6L 6cyl 6A)
52 of 55 people found this review helpful
This is my seventh Town and Country. The six before this had over 100,000 mile on them with no engine or transmission problems. My 2002 went over 250,000 miles with no engine or transmissions problems. My present 2014 has 104,000 mile on it. It gets up to 31 mpg on the road and averages 26 mpg overall. I love the spacious interior and the way it holds the road. There is one thing that is not to my satisfaction. The chrome all over the dash reflects the sun into my eyes. I painted over the chrome and now love the layout of the dash with the readout for the vehicle speed. I have the trailer tow package and have no problem pulling my 3200 lb boat. The engine is powerful enough for this as well as getting up to speed and entering the highway on ramps. You can't do much better in a minivan - great value for the price. Reliable and comfortable and great on gas. I get 27.1 combined gas mileage at this time. I will be getting new tires in November before winter. I now have 104,000 miles on this van. I still love this van and enjoy driving it. What a great van! The noise from the sliding doors has stopped. I love this van even more than I did before. I got the opportunity to test my Michelin Defender tires in the snow last spring. Good traction, even in 11" of snow. What a great minivan! I may keep this T&C for many more years. I like the hard drive for music and the layout of the dash. I like being able to use all of the features I have (TOO MANY TO LIST HERE). We have a 2017 Jeep Cherokee with a complicated display. It is necessary to take your eyes off of the road in order to turn on the heated seats and steering wheel and other features. Way too many icons. I can do this in my T&C with my eyes on the road. I am selling this van to my son. I have ordered a new Pacifica Touring L Pluss. which should be here in mid July. This is Chrysler van # 8. I love these Chryslers they are trouble free and an excellent value for the money.
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Fun and sporty mini van!
Will, 02/14/2017
updated 02/20/2019
2015 Chrysler Town and Country S 4dr Minivan (3.6L 6cyl 6A)
15 of 15 people found this review helpful
Bought this as a utility family hauler to supplement a 4 wheel drive suv and an econo car. I have to say we are more than just happy with our TC. The S model handles well and is a joy to drive in traffic. The only complaints we have is that in the summer in Las vegas, we wish the AC worked better. Of course its all relative because it works better than most but not as good as our previous Honda Pilot. Update after several more months. Van was involved in a 3 car accident when stationary. Other passenger from the other 2 cars that hit at a high-speed intersection all had to be transported. My family and I were struck by one of the careening cars at approx 50mph. The van held up to the front impact like a vault. My children wife and I unaffected. The van totalled but it was great up until then. Thanks Chrysler!
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The brakes outlasted the transmission
SAL, 01/28/2020
2015 Chrysler Town and Country Touring 4dr Minivan (3.6L 6cyl 6A)
14 of 14 people found this review helpful
With less than 55k miles and 4.5 years old, the transmission just died on me while I was on the road. It had always made a grinding noise underneath which got worse right before it died. Chrysler fixed it under powertrain warranty. I was still out about $1000 due to this happening on a vacation. Extra expense to get home and to go back to retrieve it 2 week add later. Chrysler gave me a small amount back - around 200 of it. There was a recall for the exact same problem that they fixed for cars manufactured later in the year. The grinding noise came back a few weeks later. No longer feeling safe in it, I traded it for a Honda Pilot. This is after driving these vans for 25 years. My previous 3 cars had been 2 voyagers and another Town & Country. A lesser issue was that the 2015 T&C did not have as smooth a ride and was more difficult to park than the previous ones I had owned. The prior was a 2006 model. But it had good brake pads. I traded it in with the originals!
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Company car, putting lots of miles on it.
Rick, 02/02/2016
2015 Chrysler Town and Country LX 4dr Minivan (3.6L 6cyl 6A)
29 of 31 people found this review helpful
I was supplied this vehicle from the company I work for. I was extremely happy about this because I was driving a 2006 Dodge caravan at the time. When I switched to the new Town and Country I noticed such an improvement in luxury and technology. The immediate negative I noticed is how the dodge had a more consistent transmission. The town and country had weird hiccups when changing gears. It wasnt a huge issue but it was noticeable. I drive a lot for work so the audio was a big improvement for me. My personal car has bluetooth and a decent sound system. This van is actually pretty sweet when it comes to listening to music and podcasts. The handsfree system is very convenient. The DVD seems to work well....I do not use this very much. The room inside is what you would expect from vans now a days. Doors open smoothly, and the seats in the rear fold up pretty easy. Overall, pretty cool van.
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Could be worse.
Brachmw, 05/01/2017
updated 05/07/2018
2016 Chrysler Town and Country Touring 4dr Minivan (3.6L 6cyl 6A)
28 of 30 people found this review helpful
Looked at the new Pacificas and didn't like the price or the interior space for those. My van was at least 6K cheaper then the cheapest current year van and came with a DVD and leather, while the new 17 model Pacifica had no DVD and cloth seats and they were asking 43K. I was disappointed about no spare tire, just a blow up kit so I purchased the spare which I was told would cut down on my MPG. i went from from Colorado Springs to Denver's DIA and averaged 31.5 MPG. I love the van as i have a lot of leg room in front. Most cars I tried were cramped with my knee hitting the center console. My family lays it on about owning a van, but I have never been more comfortable driving. The acceleration on this thing is fantastic. 2 years and 16k miles later she is still running like new!
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Lemon
Lisa, 09/27/2019
2015 Chrysler Town and Country Limited 4dr Minivan (3.6L 6cyl 6A)
24 of 26 people found this review helpful
Chrysler denies that there is a mechanical defect with my 2015 Town and Country van. On two separate occasions the van accelerated on it's own, the first time crashing into the brick wall of the bank, the second time, approximately a year later, it rammed into a concrete porch. I reported both incidents to the NHTSD. There are multiple stories of similar incidents with this make and model. The transmission frequently does not shift smoothly at all. I literally hate this van!! Chrysler Corp. should be honest and admit when there is a defect with their product!!
Not for the Mountains (CORRECTED) Good Van
Don Benedict, 08/19/2016
updated 10/06/2016
2016 Chrysler Town and Country Limited 4dr Minivan (3.6L 6cyl 6A)
37 of 41 people found this review helpful
There are only two gears, forward and reverse. The options for the transmission are : Park, Neutral, Reverse, and Drive. There are no lower gears to assist in braking when driving downhill. On a recent trip, we were returning from a family trip to Pagosa Springs in southern Colorado. When driving over Wolf Creek pass on Hi-Way 160, I could not shift to a lower gear when descending from the pass so had to ride the brakes to keep the speed down. The brakes apparently overheated and each time applied a loud rumbling from the brakes occurred. This is not a necessarily steep decline and is a well used Hi-Way. I was very concerned and will try to avoid the Colorado mountain roads while driving this vehicle. CORRECTION: I HAVE NOW LEARNED HOW TO DOWNSHIFT. When the gear selector is in the 'Drive' position, tap the gear selector to the left to downshift and to the right to upshift back to drive. It is amazing that I did not know this feature even after researching the web and the drivers manual. It is an electronic shifting system. Now, I like the van but wish the NAV system was better much like the Jeep Nav and phone system.