Used 2023 Chrysler Pacifica Consumer Reviews
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We have a limited number of reviews for the 2023 Pacifica, so we've included reviews for other years of the Pacifica since its last redesign.
It's not us, Call Chrysler!
Mad Dad, 05/17/2022
2022 Chrysler Pacifica Limited 4dr Minivan AWD (3.6L 6cyl 9A)
53 of 61 people found this review helpful
My entertainment system has never worked on my 2022 pacifica. Lots of online forums with unhappy customers with same issue. We're commonly told by the dealers "we cannot repair, it's a Chrysler software issue IN WORK"....6 months later still waiting. Until all the bugs are worked out, I don't recommend purchasing a partially operating Pacifica.
Nothing but problems, Brakes caught fire at 13k
RGray, 01/06/2023
2022 Chrysler Pacifica Touring L 4dr Minivan (3.6L 6cyl 9A)
58 of 67 people found this review helpful
bought this 22 Pacifica in 6 of 2022. Before we drove off the lot we had issues with the stereo not connecting to Bluetooth and freezing. They noted this and we left. The stereo continued to freeze, glitch, lock us out of it with no rear climate control options. We took it to the dealer 3 times for this issue and finally after 10 days in the shop they determined it needed a new stereo. That was 10/2022. This still hasn’t been fixed. 8/2022 we took it in as the front doors were both sagging and had to go to the body shop to be realigned. 8/2022 sliding doors work 50% of the time. 8/2022 ceiling vent fell out hitting my daughter. 9/2022 noticed an annoying rattle in the dash, and back hatch began slamming when closing. The dealer couldn’t find the rattle and said they ordered the strut for the rear door as they believe it has failed. (Still not repaired) 9/2022 with about 7,000 miles I noticed a vibration in the brake pedal, almost like the rotors were warped. Took it in, tech couldn’t simulate the problem, told it was nothing. 1/23 the brakes got bad. Horrible vibration. I called the dealership to set up and appointment. When I got home from the grocery store my brakes were on FIRE! I had Chrysler tow it to the dealer. (13,000 miles) To add the last nail in the coffin, the dealer called me the next day and told me the vehicle was side swiped in the back lot. 🫣 As of 11/2022 I had an attorney start a lemon case against Chrysler, to this day 1/2023 they still haven’t responded. I am beyond frustrated. I can’t even put my family back into that vehicle. That’s a major safety concern, what does Chrysler do? Absolutely nothing. I know I’m not alone, they are hiding the real numbers.
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2023 Chrysler Pacifica for sale near you
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- Touring L Passenger MinivanMSRP: $22,5002 mi away
- Limited Passenger MinivanMSRP: $24,9952 mi away
- Touring L Passenger MinivanMSRP: $19,9952 mi away
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Horrible product and engineering
Unhappy in Texas, 08/28/2022
2022 Chrysler Pacifica Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric plug-in hybrid EVT)
56 of 66 people found this review helpful
Pros Good electronics , spacious interior - drives well Cons Service charging error Internal transmission failure Vehicle stalls in middle of the road and Chrysler Engineers cannot find cause - 24K miles under warranty
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Great family wheels
Miltie, 03/02/2024
updated 03/04/2025
2023 Chrysler Pacifica Touring L 4dr Minivan (3.6L 6cyl 9A)
7 of 7 people found this review helpful
Love the room the drive from Ontario to Florida proved to be comfortable and problem free. AC worked great heating worked great. handles in the snow very well and in the heat. Really put to the test and was just pure pleasure to drive everywhere with it. so pleased with every aspect of the vehicle. If this lasts like our Caravan 13 years and 286,000 km really problem free and still 7000 at trade in. Very pleased with Chrysler It’s now March 2025 and still absolutely LOVE the Pacifica
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Fire Risk
SCT, 04/18/2022
2022 Chrysler Pacifica Hybrid Touring L 4dr Minivan (3.6L 6cyl gas/electric plug-in hybrid EVT)
55 of 66 people found this review helpful
We have had so many issues with this minivan. Since purchasing we have needed to be towed twice because the computer detected an issue with the hybrid battery. After having the hybrid battery replaced (which required us to go 2 weeks without the vehicle), now we have had 2 separate recalls due to a fire risk. The latest still has no fix, so we are unable to plug in the vehicle or park it near buildings or other cars. This recall has been open for more than two months now with no update from Chrysler. Stay away from this vehicle!