Used 2023 Chrysler Pacifica Consumer Reviews
Used Pacifica for sale
We have a limited number of reviews for the 2023 Pacifica, so we've included reviews for other years of the Pacifica since its last redesign.
It's not us, Call Chrysler!
Mad Dad, 05/17/2022
2022 Chrysler Pacifica Limited 4dr Minivan AWD (3.6L 6cyl 9A)
53 of 61 people found this review helpful
My entertainment system has never worked on my 2022 pacifica. Lots of online forums with unhappy customers with same issue. We're commonly told by the dealers "we cannot repair, it's a Chrysler software issue IN WORK"....6 months later still waiting. Until all the bugs are worked out, I don't recommend purchasing a partially operating Pacifica.
Nothing but problems, Brakes caught fire at 13k
RGray, 01/06/2023
2022 Chrysler Pacifica Touring L 4dr Minivan (3.6L 6cyl 9A)
59 of 69 people found this review helpful
bought this 22 Pacifica in 6 of 2022. Before we drove off the lot we had issues with the stereo not connecting to Bluetooth and freezing. They noted this and we left. The stereo continued to freeze, glitch, lock us out of it with no rear climate control options. We took it to the dealer 3 times for this issue and finally after 10 days in the shop they determined it needed a new stereo. That was 10/2022. This still hasn’t been fixed. 8/2022 we took it in as the front doors were both sagging and had to go to the body shop to be realigned. 8/2022 sliding doors work 50% of the time. 8/2022 ceiling vent fell out hitting my daughter. 9/2022 noticed an annoying rattle in the dash, and back hatch began slamming when closing. The dealer couldn’t find the rattle and said they ordered the strut for the rear door as they believe it has failed. (Still not repaired) 9/2022 with about 7,000 miles I noticed a vibration in the brake pedal, almost like the rotors were warped. Took it in, tech couldn’t simulate the problem, told it was nothing. 1/23 the brakes got bad. Horrible vibration. I called the dealership to set up and appointment. When I got home from the grocery store my brakes were on FIRE! I had Chrysler tow it to the dealer. (13,000 miles) To add the last nail in the coffin, the dealer called me the next day and told me the vehicle was side swiped in the back lot. 🫣 As of 11/2022 I had an attorney start a lemon case against Chrysler, to this day 1/2023 they still haven’t responded. I am beyond frustrated. I can’t even put my family back into that vehicle. That’s a major safety concern, what does Chrysler do? Absolutely nothing. I know I’m not alone, they are hiding the real numbers.
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2023 Chrysler Pacifica for sale near you
Showing 3 of 33 listings
- Hybrid Limited Plug-In Hybrid Passenger MinivanMSRP: $29,4981 mi away
- Touring L Passenger MinivanMSRP: $23,99898 mi away
- Limited Passenger MinivanMSRP: $29,99562 mi away
See all 33 listings
Horrible product and engineering
Unhappy in Texas, 08/28/2022
2022 Chrysler Pacifica Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric plug-in hybrid EVT)
58 of 68 people found this review helpful
Pros Good electronics , spacious interior - drives well Cons Service charging error Internal transmission failure Vehicle stalls in middle of the road and Chrysler Engineers cannot find cause - 24K miles under warranty
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2023 Chrysler Pacifica Limited AWD
Alan D, 02/05/2023
2023 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
12 of 13 people found this review helpful
This vehicle is overall a solid minivan choice... esp in black with the S-Appearance package... The Limited version took 2.5 months to be delivered from a custom order... with several disappointing omissions with the 2023 Limited... 1. no space saver spare, 2. no tire sealant kit, 3. no power to the third row seating!!! My 2019 Pacifica Limited offered all of the above. Otherwise... a super minivan... a Dad Van!
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No Car, No rental or loaner, No ETA to fix
Tom S., 06/19/2023
2023 Chrysler Pacifica Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric plug-in hybrid EVT)
25 of 29 people found this review helpful
My 2023 Chrysler Pacifica Hybrid has been at dealer service department for approximately 4 weeks of the four months since delivery. Latest is a red warning light which says "Hybrid Electrical Service Required". Dealer says it needs new transmission and those are backordered indefinitely. Does anyone know if those transmissions are even being produced? Dealer doesn't provide loaners or rental, and Chrysler Cares won't reimburse rentals until service is completed - but there is no ETA from dealer on when transmission will arrive and so no estimate on service completion. So - No Car / No Rental / No ETA to resolve. Not happy.