Used 2004 Chevrolet Suburban Consumer Reviews
Used Suburban for sale
Unbeatable
Greg, 08/07/2015
2004 Chevrolet Suburban 1500 LS 4WD 4dr SUV (5.3L 8cyl 4A)
4 of 5 people found this review helpful
For the costs, the towing ability, comfort! Comfort! You cant beat it. Easy to get parts, Highly reliable, this vehicle is unmatched.
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3/4 Ton
Last try, 05/29/2004
2004 Chevrolet Suburban 2500 LS 4WD 4dr SUV (6.0L 8cyl 4A)
4 of 5 people found this review helpful
This is my 4th 3/4 ton suburban and like all of the rest, it is the best typr of car I have owned. The 1/2 ton has weak brakes and is underpowered for the size and weight and I wouldn't buy another (after 3 tries). One ride in a 3/4 ton was all it took. I've never taken one oast 60,000 miles because of the cheap interest rates in the past few years, but I have never had repairs other than tune-ups. I have never replaced brakes on a 3/4 ton -- not even pads, while the 1/2 tons need pads every 12000 miles.
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Comfortable, but poorly made
Airborne!, 03/15/2016
2004 Chevrolet Suburban 1500 LS Rwd 4dr SUV (5.3L 8cyl 4A)
5 of 7 people found this review helpful
I have a love hate relationship with this vehicle. I love how it drives, feels and looks, but hate its overall quality and dependability. Since 2004 this vehicle has slowly fallen apart due to cheap materials and design. I have another non GM vehicle I have had since 2000 which has fared so much better and looks so much newer. Starting with the big ticket items this vehicle has had 2 new engines and 2 new transmissions, neither under warranty of course. The engine due to main bearing failures and the transmissions due to the fact that one seems to lead to the other.With at least this model of Suburban it seemed like they started designing and building a good vehicle and then gave up at some point and put whatever cheap stuff they could to cut costs. Things that they know you would be touching or handling 50 times a day like the stereo knobs have become broken and badly worn. The electronic controls for the climate system have gone wacky and replaced a couple of times. The overhead DVD system has fallen out of its mount twice due to poor design of the bracket and screws. And not a big deal, but what is with Chevy and offset steering columns on these vehicles? Another very annoying issue is the seat belts. This was the model year that they added the bell to remind you if someone in the front does not have on their seat belt. The thing will jump all over you quickly and incessantly. I have no issue with this except the seat belt themselves can tell you they are latched via the warning sound stopping and then you hit a bump or move around and the belt suddenly becomes unlatched while driving down the road. Not well designed or very safe. The great part is it drives like a dream. It drives much smaller than its size with decent handling and acceleration. Breaking can be a bit weak, but acceptable. It also looks great. At least to me it is one of the better looking Suburban designs. The interior, although very cheaply made overall, has huge space for people with tons of storage room. On a long trip this thing is a dream. Well except for the gas mileage, but for this size of vehicle it is acceptable to me. Overall I would never recommend anyone buy one of these used or even new for that matter unless you plan on buying a new one every 2 to 3 years before they start to come apart. GM seems to design for "initial quality" these days. That is why you hear all the best initial quality awards on TV and in magazines. They design them to last just long enough for you to lease or buy a new one in 3 or so years. If not for the fact I can find other similar vehicles that last much longer then that would be ok.
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2nd in a row with transmisson problems
Quality issues, 03/25/2009
2004 Chevrolet Suburban 2500 LS Rwd 4dr SUV (6.0L 8cyl 4A)
2 of 2 people found this review helpful
It is easy to drive with great performance and gas mileage that I accept, but the thing was slapped together design-wise and put together poorly with cheap materials. The coat hook is placed in the wrong place and most all of the plastic covers for the seat tracks and one rear door light cover fell off. The rear door lights never have worked. The transmission soon failed after the 35,000.00 mile warranty ended and cost over $1,800.00 to rebuild. The ignition switch failed; that cost was $600.00 plus the car rental. A power window motor failed. The leather seat has not torn and has not come loose at a seam, but it is of such thin, poor quality it has worn though.
Great SUV
johnv100, 09/11/2009
2004 Chevrolet Suburban 1500 LS 4WD 4dr SUV (5.3L 8cyl 4A)
2 of 2 people found this review helpful
Just bought a used Suburban with only 45K miles to tow my boat and haul the kids. So far, my family and I love it. The gas mileage is not very good (avg 13.5 mpg), but no one's buying this truck to commute anyway. I love the exterior design. Leather seats are good, XM radio is great. The kids love the DVD player. Very roomy, and plenty of power to tow a boat and the whole family. Parking brakes are flaw designed; I found lots of complaints about them. Mine ain't working either. Interior plastics look cheap, but I don't mind. Replacing OEM rims with larger chrome rims and low profile tires makes the truck look awesome.