Used 2020 Cadillac XT4 Consumer Reviews
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We have a limited number of reviews for the 2020 XT4, so we've included reviews for other years of the XT4 since its last redesign.
Black Beauty
The Light, 06/23/2020
updated 01/09/2023
2020 Cadillac XT4 Sport 4dr SUV AWD (2.0L 4cyl Turbo 9A)
36 of 37 people found this review helpful
after driving the vehicle for over a year overall I'm very pleased, as stated before it has all the options I wanted/needed. My only complaint is the vehicle has developed some annoying rattling in the interior roof and driver side door. Have to play my music loud so it's not a distraction but when I want peace and quiet it's very noticeable. Went to service two times and they can't correct it, disappointed, shouldn't happen in a $50,000 + vehicle. Other than that have had trouble free miles (13,900). Wish it could be fixed. Have 17,000 miles and still have annoying rattle from the roof, also developed a buzzing noise in the drivers side door, other than that have had trouble free miles. Overall still satisfied although I wish the ride was a little better on rough roads, impacts come crashing through. Would I buy again probably but hope the newer model has a better suspension (magnetic ride). Ater 18,595 miles still have the same dislikes, one other to add is for some reason the 360 camera goes out intermittently, took a picture but when I went for service they said it had to be out when I got there which is kind of silly as it can go out at any time, I would think by showing the picture of what the screen looks like they should be able to troubleshoot. Other than that stil four stars, just wish I didn't have to deal with the squeaky drivers seat and those annoying rattles from the roof and drivers side door panel. Lease is up in September of 2023.
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Caddy XT4
Elliot Klinbovsky, 08/18/2019
2019 Cadillac XT4 Sport 4dr SUV AWD (2.0L 4cyl Turbo 9A)
18 of 18 people found this review helpful
Leased my XT4 in April. My last vehicle was a leased Lexus IS350 F-Sport which I loved. Just too little room inside. I was hesitant about going back to American made cars because of old reputations for poor reliability and quality. So far, I am extremely happy I did go back. The good...First, the XT4’s seats are incredibly comfortable, probably the most comfortable out of all the cars I have purchased over the years. The vehicle has over 9000 miles now, is squeak and rattle free, and I am loving it more everyday. I ordered a white sport AWD with upgraded 20 inch wheels which look amazing. These wheel are a little stiffer driving than the standard 18’s. The optional Bose 13 speaker audio system is well worth the upgrade price. It sounds better and clearer than its competitor’s much more expensive upgrades. Tech and GPS is top notch, easy to learn, and with nice looking graphics. One of the things I love the most is the interior quality and look. The carbon fiber (not sure if it is real) across the dashboard on the sport looks awesome. The bad...I believe this vehicle could benefit from 20-30 more horsepower standard. While it is no slouch, a vehicle in this price range and class should be quicker. Also, the price. Starting out in the mid 30’s, it’s reasonable. Upgrade it as most will, it will reach as did mine close to 50 grand or more. That’s steep in this category. And last, the vehicle has a weird swaying feeling when hitting bumps whether tracking straight, or in a turn. Not sure if that is a characteristic of this vehicle, or it’s suspension. All in all, love my new Caddy XT4!
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2020 Cadillac XT4 for sale near you
3 of 22 listings
- Premium Luxury 4dr SUVMSRP: $23,9983 mi away
- Sport 4dr SUVMSRP: $29,998In-stock online
- Premium Luxury 4dr SUVMSRP: $20,487In-stock online
See all 22 listings
Great Car If Sensors Worked As Expected
Patti M, 02/10/2019
2019 Cadillac XT4 Premium Luxury 4dr SUV (2.0L 4cyl Turbo 9A)
86 of 92 people found this review helpful
I leased a Premium Luxury XT4 after driving a Lexus for the past 12 years. Unfortunately my car died on me at 300 miles with a Service Transmission message. The dealer was good about getting me a loaner car out that same night. It turned out to be the sensor and they found that many of the wires had been pinched and/or misrouted. I had been experiencing the parking sensors and the cameras coming on at random times. While they corrected the wiring which fixed the transmission issue, the parking sensors continue to come on at random times. The dealership even took out a new car and was able to duplicate the same problem. Supposedly the dealership is working with Cadillac to see if the problem can be resolved with a software update. Not only do the front parking sensors come on at random times, the pedistrian sensor also comes on randomly - like on a major freeway where I'm sure there pedistrians are not walking. My phone also continues to unsync and I have to delete everything to get it to pair again. This means I often do not have a phone that will work with my car. My gas milage has been around 22 in the city and 29 when I did a road trip. I am now at 1200 miles and while there are things I like about my car, I could not recommend it to anyone else until they manage to get all of the bugs worked out of the sensors. I have an expectation that everything should work as expected when paying this much for a new car.
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XT4 unreliable transmission
Tony, 05/02/2019
2019 Cadillac XT4 Sport 4dr SUV AWD (2.0L 4cyl Turbo 9A)
27 of 28 people found this review helpful
Got to 100 miles and the transmission would not shift. Left me stranded. That has never happened to me before. Hope this thing does not turn out to be a lemon
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Nice job by Cadillac on XT4. Some room to improve.
JB, 05/07/2019
2019 Cadillac XT4 Premium Luxury 4dr SUV AWD (2.0L 4cyl Turbo 9A)
16 of 16 people found this review helpful
Very happy with the engine's responsiveness.Handling is pretty good. Interior very comfortable and electronics/infotainment works great. The ride could be bit better over rough pavement and base stereo is adequate but could improve. Note that in order to get full LED daytime running lights you have to get technology package on Premium Luxury, Standard on Sport. Bought premium luxury because didn't like black trim and lack of chrome on sport.
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