Skip to main content
Skip to Filters
455 listings
  • $58,995
    great price
    $6,859 below market
    • 85,469 miles
    • No accidents, 2 owners, corporate fleet vehicle
    • 7 Seats, 14 City / 19 Hwy MPG
    • Zaki's Auto Sales (67 mi away)
    • AWD/4WD
    • Back-up camera
    • Bluetooth
    • Navigation
    • Leather Seats
    Close

    Located in Brooklyn, NY / 67 miles away from New Haven, CT

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: No

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/19 Highway)

    Listing Information:

    VIN: 1GYS4PKL7MR340481
    Stock: 340481
    Certified Pre-Owned: No
    Listed since: 05-30-2025

    • 49,532 miles
    • No accidents, 1 owner, personal use
    • 7 Seats, 14 City / 19 Hwy MPG
    • Valenti Cadillac (35 mi away)
    • Home delivery*
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Hartford, CT / 35 miles away from New Haven, CT

    ESV With Night Vision And Super Cruise! Priced below KBB Fair Purchase Price! Recent Arrival! Clean CARFAX. CARFAX One-Owner.Adaptive Cruise Control, ...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/19 Highway)

    Listing Information:

    VIN: 1GYS4MKL1MR428845
    Stock: C678C
    Certified Pre-Owned: No
    Listed since: 04-08-2025

  • Price Drop
    • 30,987 miles
    • No accidents, 1 owner, corporate fleet vehicle
    • 7 Seats, 14 City / 19 Hwy MPG
    • J&S Autohaus (121 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Ewing, NJ / 121 miles away from New Haven, CT

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: No

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/19 Highway)

    Listing Information:

    VIN: 1GYS4MKL1MR467421
    Stock: SX17524
    Certified Pre-Owned: No
    Listed since: 03-05-2025

  • $9,880
    great price
    $2,574 below market
    • 161,430 miles
    • 1 accident, 2 owners, personal use only
    • 7 Seats, 13 City / 18 Hwy MPG
    • Gold Coast Cadillac (93 mi away)
    • AWD/4WD
    • Back-up camera
    • Bluetooth
    • Navigation
    • Leather Seats
    Close

    Located in Oakhurst, NJ / 93 miles away from New Haven, CT

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: No

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    14 Combined MPG (13 City/18 Highway)

    Listing Information:

    VIN: 1GYS4HEF6BR161339
    Stock: C553B
    Certified Pre-Owned: No
    Listed since: 06-11-2025

  • Price Drop
    • 9,859 miles
    • No accidents, personal use only
    • 7 Seats, 14 City / 18 Hwy MPG
    • Empire Cadillac of Long Island City (64 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Queens, NY / 64 miles away from New Haven, CT

    2023 Cadillac Escalade ESV Crystal White Tricoat Premium Luxury Platinum AWD. AWD 10-Speed Automatic 6.2L V8Odometer is 6109 miles below market averag...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/18 Highway)

    Listing Information:

    VIN: 1GYS4MKL2PR375223
    Stock: UC1238P
    Certified Pre-Owned: Yes
    Listed since: 06-02-2025

  • New Listing
    $130,490
    good price
    $6,492 below market
    • 14,021 miles
    • No accidents, 1 owner, personal use only
    • 7 Seats, 11 City / 16 Hwy MPG
    • Stream Auto Outlet Amity (51 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Amityville, NY / 51 miles away from New Haven, CT

    Recent Arrival!2023 Cadillac Escalade ESV V-Series Black Raven AWD 6.2L V8 Supercharged* NYS INSPECTION INCLUDED *, * FULL INTERIOR / EXTERIOR DETA...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    13 Combined MPG (11 City/16 Highway)

    Listing Information:

    VIN: 1GYS4SK98PR421596
    Stock: T5373A
    Certified Pre-Owned: No
    Listed since: 12-26-2024

  • $88,000
    good price
    $5,219 below market
    • 22,552 miles
    • No accidents, 1 owner, personal use only
    • 7 Seats, 14 City / 18 Hwy MPG
    • Mercedes-Benz Of Massapequa (51 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Amityville, NY / 51 miles away from New Haven, CT

    CARFAX One-Owner. Clean CARFAX.2023 Cadillac Escalade ESV Sport Platinum 6.2L V8 AWD 10-Speed Automatic Black RavenAWD, Adaptive Cruise Control, AKG S...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: Yes

    Features and Specs:

    16 Combined MPG (14 City/18 Highway)

    Listing Information:

    VIN: 1GYS4RKL6PR421830
    Stock: PR421830T
    Certified Pre-Owned: No
    Listed since: 05-24-2025

  • New Listing
    $57,990
    good price
    $3,489 below market
    • 75,123 miles
    • No accidents, 3 owners, corporate fleet vehicle
    • 7 Seats, 14 City / 19 Hwy MPG
    • Carvana (In-stock online)
    • Home delivery*
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Kansas City, MO / 1,148 miles away from New Haven, CT

    At Carvana, we go miles beyond the extra mile. That's why we provide you with a convenient, fast, and hassle-free car buying experience that puts you ...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: No

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/19 Highway)

    Listing Information:

    VIN: 1GYS4LKL7MR329523
    Stock: 2003658220
    Certified Pre-Owned: No
    Listed since: 04-24-2025

  • $64,895
    great price
    $4,017 below market
    • 58,963 miles
    • 1 accident, 1 owner, personal use only
    • 7 Seats, 14 City / 19 Hwy MPG
    • Coleman Cadillac (116 mi away)
    • AWD/4WD
    • Back-up camera
    • Bluetooth
    • Navigation
    • Leather Seats
    Close

    Located in Lawrenceville, NJ / 116 miles away from New Haven, CT

    CARFAX One-Owner. Priced below KBB Fair Purchase Price!Crystal White Tricoat 2021 Cadillac Escalade ESV Sport Platinum 4WD 6.2L V8 10-Speed Automatic ...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: No

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/19 Highway)

    Listing Information:

    VIN: 1GYS4RKL5MR416730
    Stock: C25078B
    Certified Pre-Owned: No
    Listed since: 03-28-2025

  • Price Drop
    • 56,134 miles
    • No accidents, 1 owner, corporate fleet vehicle
    • 7 Seats, 14 City / 18 Hwy MPG
    • Hudson Cadillac Buick GMC (55 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Poughkeepsie, NY / 55 miles away from New Haven, CT

    NAV, DVD, Heated Leather Seats, Sunroof, 3rd Row Seat, Panoramic Roof, Quad Seats, Alloy Wheels, Tow Hitch, WINDOW CONTROL, ALL WINDOWS, EXPRESS-..., ...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: No

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/18 Highway)

    Listing Information:

    VIN: 1GYS4MKLXPR340915
    Stock: 31549
    Certified Pre-Owned: No
    Listed since: 04-23-2025

    • 23,394 miles
    • No accidents, 2 owners, personal use
    • 7 Seats, 14 City / 19 Hwy MPG
    • King O'Rourke Cadillac (35 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Smithtown, NY / 35 miles away from New Haven, CT

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/19 Highway)

    Listing Information:

    VIN: 1GYS4LKL5MR231347
    Stock: 10564
    Certified Pre-Owned: Yes
    Listed since: 04-09-2025

  • Price Drop
    $78,790
    good price
    $5,745 below market
    • 55,506 miles
    • No accidents, 1 owner, personal use
    • 7 Seats, 14 City / 18 Hwy MPG
    • Holman Cadillac (143 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Mount Laurel, NJ / 143 miles away from New Haven, CT

    CARFAX One-Owner. AWD.Holman Cadillac is very proud to offer this charming 2023 Cadillac Escalade ESV. Sport Platinum AWDPrice excludes licensing...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/18 Highway)

    Listing Information:

    VIN: 1GYS4RKLXPR132966
    Stock: PR132966
    Certified Pre-Owned: No
    Listed since: 06-09-2025

  • Price Drop
    $60,995
    good price
    $5,247 below market
    • 50,523 miles
    • No accidents, 1 owner, personal use only
    • 7 Seats, 14 City / 19 Hwy MPG
    • Driveway (In-stock online)
    • Home delivery*
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Washington, MI / 528 miles away from New Haven, CT

    CarFax No Accidents Reported,Rare Find,3rd Row Seat,Apple CarPlay,Back-Up Camera,Blind Spot Monitor,Bluetooth,Brake Assist,Hands-Free Liftgate,Heated ...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/19 Highway)

    Listing Information:

    VIN: 1GYS4NKL9MR351096
    Stock: PMR351096S
    Certified Pre-Owned: No

  • Price Drop
    $84,495
    fair price
    $3 below market
    • 9,409 miles
    • No accidents, 1 owner, personal use only
    • 7 Seats, 14 City / 18 Hwy MPG
    • INFINITI of Englewood (62 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Englewood, NJ / 62 miles away from New Haven, CT

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/18 Highway)

    Listing Information:

    VIN: 1GYS4PKL0PR406681
    Stock: PR406681
    Certified Pre-Owned: No
    Listed since: 06-13-2025

  • New Listing
    Stock photo**
    $84,988
    good price
    $7,525 below market
    • 37,135 miles
    • 7 Seats, 14 City / 18 Hwy MPG
    • Empire Chrysler Dodge Jeep Ram of West Islip (45 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in West Islip, NY / 45 miles away from New Haven, CT

    Crystal White Tricoat 2023 Cadillac Escalade ESV Sport Platinum AWD 10-Speed Automatic 6.2L V8 AWD.Recent Arrival! Finance for price is reflective a...

    AutoCheck Vehicle History Summary Unavailable.

    Features and Specs:

    16 Combined MPG (14 City/18 Highway)

    Listing Information:

    VIN: 1GYS4RKLXPR524054
    Stock: U15531NP
    Certified Pre-Owned: No
    Listed since: 06-18-2025

  • $13,500
    good price
    $1,400 below market
    • 137,338 miles
    • No accidents, 2 owners, personal use
    • 7 Seats, 13 City / 18 Hwy MPG
    • Sandy Lane Auto Sales and Repair (83 mi away)
    • AWD/4WD
    • Back-up camera
    • Bluetooth
    • Navigation
    • Leather Seats
    Close

    Located in Warwick, RI / 83 miles away from New Haven, CT

    financing

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    14 Combined MPG (13 City/18 Highway)

    Listing Information:

    VIN: 1GYS4HEF9DR351185
    Stock: 351185
    Certified Pre-Owned: No
    Listed since: 02-13-2025

  • Stock photo**
    $75,495
    good price
    $3,006 below market
    • 32,856 miles
    • No accidents, 1 owner, personal use
    • 7 Seats, 14 City / 18 Hwy MPG
    • Cadillac of Manhattan (67 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in New York, NY / 67 miles away from New Haven, CT

    Black Raven 2023 Cadillac Escalade ESV Sport AWD 10-Speed Automatic 6.2L V8 AWD, 16.9" Diagonal OLED Infotainment Screen, 19 Speakers, 2-Presets Memor...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/18 Highway)

    Listing Information:

    VIN: 1GYS4PKL8PR377589
    Stock: C3410
    Certified Pre-Owned: No
    Listed since: 05-02-2025

  • New Listing
    $58,990
    fair price
    $2,939 below market
    • 70,881 miles
    • 1 accident, 1 owner, personal use only
    • 7 Seats, 15 City / 20 Hwy MPG
    • Carvana (In-stock online)
    • Home delivery*
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    • Keyless Entry/Start
    Close

    Located in Birmingham, AL / 931 miles away from New Haven, CT

    At Carvana, we go miles beyond the extra mile. That's why we provide you with a convenient, fast, and hassle-free car buying experience that puts you ...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: No

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (15 City/20 Highway)

    Listing Information:

    VIN: 1GYS3PKLXMR229362
    Stock: 2003798794
    Certified Pre-Owned: No
    Listed since: 06-09-2025

  • Price Drop
    • 5,755 miles
    • No accidents, 1 owner, personal use only
    • 7 Seats, 14 City / 18 Hwy MPG
    • Ingersoll Auto of Danbury (26 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Danbury, CT / 26 miles away from New Haven, CT

    Clean CARFAX. 6.2L V8, AWD, 3rd row seats: split-bench, 8-Way Power Front Passenger Seat Adjuster, Adaptive Cruise Control, Air Ride Adaptive Suspensi...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/18 Highway)

    Listing Information:

    VIN: 1GYS4MKL1PR328779
    Stock: P328779
    Certified Pre-Owned: No
    Listed since: 03-25-2025

  • Price Drop
    • 37,312 miles
    • No accidents, 1 owner, personal use only
    • 7 Seats
    • Empire Chevrolet of Huntington (41 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Huntington, NY / 41 miles away from New Haven, CT

    Black Raven 2023 Cadillac Escalade ESV Sport Platinum AWD 10-Speed Automatic with Overdrive 3.0L V8 Diesel Turbocharged OHV 16V LEV3-ULEV125 420hp AWD...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    Listing Information:

    VIN: 1GYS4RKT7PR326516
    Stock: U16483A
    Certified Pre-Owned: No
    Listed since: 04-17-2025

  • $62,995
    fair price
    $1,488 below market
    • 53,180 miles
    • No accidents, 1 owner, personal use
    • 7 Seats, 14 City / 19 Hwy MPG
    • Brogan Cadillac (73 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Totowa, NJ / 73 miles away from New Haven, CT

    Introducing the 2021 Cadillac Escalade ESV Premium Luxury, a distinguished SUV that perfectly blends sophistication and power. This stunning vehicle f...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/19 Highway)

    Listing Information:

    VIN: 1GYS4KKL2MR459204
    Stock: UC4817
    Certified Pre-Owned: No
    Listed since: 03-06-2025

Showing 232 - 252 out of 455 listings

Consumer Reviews for the Cadillac Escalade ESV

Read recent reviews for the Cadillac Escalade ESV
Overall Consumer Rating
3.7 out of 5 stars3 Reviews
Write a vehicle reviewSee all 3 reviews
  • 5 star
    (67%)
  • 4 star
    (0%)
  • 3 star
    (0%)
  • 2 star
    (0%)
  • 1 star
    (33%)
1 out of 5 stars

Won't start, just click, click, click, click

Tammy, 06/19/2018
2017 Cadillac Escalade ESV Luxury 4dr SUV 4WD (6.2L 8cyl 8A)
This is a 2017 Cadillac Escalade ESV buyback. We knew they put a new motor in it. We bought it 14 hours away from home. Then stopped 9 hours away from home for dinner. It would not start back up just click, click , click. Had it towed to the nearest Cadillac dealer, stayed in a hotel, got a rental . Called Cadillac customer service and since we had AAA tow it they refused to help me with … anything. ( Hello, I JUST purchased the vehicle a few hours previous.) Went back over to the dealership in the morning with the rental after getting uber to take us to the nearest rental place open on a sunday hoping it would start and it did. Took the rental back, drove straight home did not shut it off at all. Once home we shut it off , then tried to start it again and it would not start just click, click, click. Had it towed to a dealership near us. It would not, not start for them (4 days). I went up and got it. I had e-mailed Cadillac Customer service 3 times by now with no response. I called Cadillac customer service got a case# and was told to e-mail my receipts of being stranded in Toledo Ohio, so I put the receipts in the next e-mail for reimbursement. Afraid to shut it off wherever we went, two weeks later it acted up again. no start, just click, click, click. My guys bumped the bottom of the starter and it started so WE knew it was the starter and the dealership confirmed that 20 miles after the motor was put in they put in a starter ( not told to us when we bought the vehicle) . Back up to the dealership it went. For a week this time. I e-mailed Cadillac customer service again asking for the status of my case# and to advise them the vehicle would still not start intermittently . Still no response from Cadillac customer service. Still it would not, not start for them. I went back up to pick it up. Now today June 19 2018 exactly a month from the day we bought it . It will not start just click click, click. I know if we put it on the tow truck to go back it will jostle the starter and it will start again for them. I called the dealership and they can not send someone to my house. So, I am again stuck with a vehicle I do not dare drive anywhere without leaving it running. Cadillac Customer Service is a Joke. I have a case# and yet still nothing has been done. I have e-mailed them 5 times called 9 times and the only contact I have had from them is from me making the effort to contact them. I have received 1 phone call from them on June 16th(Saturday I was with my children and do not answer my phone) and it was on my voice mail that if I did not contact them by June 18th they were closing the case. I called them and got NO ONE, only a voice mail and I left a message. Still no call back. So I called another # this morning and they transferred me to the same "Senior Rep" for me to leave another voice mail. I received a call on my cell phone which I had told them only to use after 5pm. She "Sheila" the senior customer rep stated they denied my reimbursement and told me to have the dealership near me reimburse me. Then they possibly would reimburse the dealership. WHAT it is not the dealership I am taking it to to be fixed fault that the vehicle stranded me 9 hours from home 5 hours after I bought it . I told her it is not the money, I have the money to cover the hotel, uber, rental, it is the principal that Cadillac is suppose to be the ELITE of customer service !! I asked to have her supr call me. She said it will be 1-2 business days. Then preceeded to tell me that they consider business days as 8 hours a day and it would be before 48 "business" hours that I would receive a call. So, maybe 5-6 days before I get a call and in the meantime I am stuck with a Cadillac I can not depend on !!!!! BEYOND FRUSTRATED !!!!!
Report abuse
Filters
Skip to Results

Applied Filters5Active

Select Buying Experience

Location

Search radius200 miles
Search radius

Make & Model

Year

New / Used

Price & Payments

Price Rating

Body Type

Trim

Mileage

Accidents & History

Engine & Drivetrain

Exterior Color

Interior Color

Total Seating

Edmunds Review

Features

Options & Packages

MPG

Listing Details

* Delivery of any kind does not apply to Alaska and Hawaii. Contact the dealer for delivery details, restrictions and costs.