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142 listings
  • $82,475
    fair price
    $716 below market
    • 24,201 miles
    • No accidents, 1 owner, personal use only
    • 7 Seats, 14 City / 18 Hwy MPG
    • Overstockvehicles.com (35 mi away)
    • AWD/4WD
    • Back-up camera
    • Bluetooth
    • Navigation
    • Leather Seats
    Close

    Located in Phoenix, AZ / 35 miles away from Apache Junction, AZ

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/18 Highway)

    Listing Information:

    VIN: 1GYS4PKL8PR476672
    Stock: PR476672
    Certified Pre-Owned: No
    Listed since: 05-16-2025

  • $59,991
    fair price
    $1,760 below market
    • 49,141 miles
    • No accidents, 2 owners, personal use only
    • 7 Seats, 14 City / 19 Hwy MPG
    • Spady Auto Group (23 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Scottsdale, AZ / 23 miles away from Apache Junction, AZ

    Extended ESV Wheelbase Black Raven Over Jet Black Loaded With OptionsThis 2021 Escalade ESV Premium Luxury is Cadillacs flagship long-wheelbase SUV, d...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/19 Highway)

    Listing Information:

    VIN: 1GYS4KKL3MR387476
    Stock: S595
    Certified Pre-Owned: No
    Listed since: 05-28-2025

  • New Listing
    $71,998
    fair price
    $151 below market
    • 38,978 miles
    • No accidents, 2 owners, personal use
    • 7 Seats, 14 City / 19 Hwy MPG
    • CarMax (In-stock online)
    • Transfer available from WA to AZ*
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Lynnwood, WA / 1,140 miles away from Apache Junction, AZ

    CarMax values transparency and wants you to love your next car, not settle on it. Certain vehicles may have unrepaired safety recalls. Check nhtsa.gov...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/19 Highway)

    Listing Information:

    VIN: 1GYS4RKL2MR275812
    Stock: 26756792
    Certified Pre-Owned: No

  • Photos not available
    $58,500
    good price
    $1,873 below market
    • 99,611 miles
    • No accidents, 1 owner, personal use only
    • 7 Seats, 14 City / 19 Hwy MPG
    • JBA Motors (16 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Mesa, AZ / 16 miles away from Apache Junction, AZ

    JBA MOTORS FRESH ARRIVAL FOR MORE INFO CALL US AT 4**-5**-6*** OR VISIT US AT JBAMOTORS.COM 2021 CADILLAC ESCALADE ESV SPORT PACKAGE 4X4 4WD SUV INSTA...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/19 Highway)

    Listing Information:

    VIN: 1GYS4PKLXMR227575
    Stock: 227575A
    Certified Pre-Owned: No
    Listed since: 03-19-2025

  • $66,017
    fair price
    $807 above market
    • 65,150 miles
    • No accidents, 1 owner, personal use
    • 7 Seats, 14 City / 19 Hwy MPG
    • Driveway (In-stock online)
    • Home delivery*
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Klamath Falls, OR / 817 miles away from Apache Junction, AZ

    CarFax 1-Owner,3rd Row Seat,Apple CarPlay,Back-Up Camera,Blind Spot Monitor,Bluetooth,Brake Assist,Entertainment System,Hands-Free Liftgate,Heated Sea...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/19 Highway)

    Listing Information:

    VIN: 1GYS4RKL4MR474148
    Stock: MR474148
    Certified Pre-Owned: No

  • New Listing
    $58,990
    fair price
    $1,119 below market
    • 70,881 miles
    • 1 accident, 1 owner, personal use only
    • 7 Seats, 15 City / 20 Hwy MPG
    • Carvana (In-stock online)
    • Home delivery*
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    • Keyless Entry/Start
    Close

    Located in Birmingham, AL / 1,425 miles away from Apache Junction, AZ

    At Carvana, we go miles beyond the extra mile. That's why we provide you with a convenient, fast, and hassle-free car buying experience that puts you ...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: No

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (15 City/20 Highway)

    Listing Information:

    VIN: 1GYS3PKLXMR229362
    Stock: 2003798794
    Certified Pre-Owned: No
    Listed since: 06-09-2025

  • New Listing
    $75,000
    fair price
    $2,213 above market
    • 39,030 miles
    • No accidents, 2 owners, personal use
    • 7 Seats, 14 City / 19 Hwy MPG
    • Larry H. Miller Chrysler Jeep Dodge Ram Surprise (50 mi away)
    • Home delivery*
    • AWD/4WD
    • Back-up camera
    • Bluetooth
    • Navigation
    • Leather Seats
    Close

    Located in Surprise, AZ / 50 miles away from Apache Junction, AZ

    This 2021 Black Raven Cadillac Escalade ESV Sport 4WD is well equipped and includes these features and benefits: Driver Assist Tech Package (Adaptive ...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/19 Highway)

    Listing Information:

    VIN: 1GYS4PKLXMR276677
    Stock: SCD250573A
    Certified Pre-Owned: No
    Listed since: 06-07-2025

    • 55,994 miles
    • No accidents, 1 owner, personal use
    • 7 Seats, 15 City / 20 Hwy MPG
    • Carvana (In-stock online)
    • Home delivery*
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    • Keyless Entry/Start
    Close

    Located in Dallas, TX / 858 miles away from Apache Junction, AZ

    At Carvana, we go miles beyond the extra mile. That's why we provide you with a convenient, fast, and hassle-free car buying experience that puts you ...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (15 City/20 Highway)

    Listing Information:

    VIN: 1GYS3KKL8MR369610
    Stock: 2003670567
    Certified Pre-Owned: No
    Listed since: 04-26-2025

    • 86,126 miles
    • No accidents, 3 owners, corporate fleet vehicle
    • 7 Seats, 13 City / 18 Hwy MPG
    • Dream Garage AZ (23 mi away)
    • AWD/4WD
    • Back-up camera
    • Bluetooth
    • Navigation
    • Leather Seats
    Close

    Located in Scottsdale, AZ / 23 miles away from Apache Junction, AZ

    2013 Cadillac Escalade ESV Platinum Edition - VIN: 1GYS4KEF8DR236347Ultimate Luxury and Performance in a Full-Size SUVExperience the pinnacle of luxur...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: No

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    14 Combined MPG (13 City/18 Highway)

    Listing Information:

    VIN: 1GYS4KEF8DR236347
    Stock: 236347
    Certified Pre-Owned: No

  • Price Drop
    • 42,157 miles
    • No accidents, 1 owner, rental vehicle
    • 7 Seats, 14 City / 18 Hwy MPG
    • Bill Luke Chrysler Dodge Jeep Ram (31 mi away)
    • Home delivery*
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    • Keyless Entry/Start
    Close

    Located in Phoenix, AZ / 31 miles away from Apache Junction, AZ

    NO HIDDEN FEES! ALL RECONDITIONING COSTS ARE FULLY INCLUDED IN OUR PRICES.16.9" TOUCHSCREEN, 22" WHEELS, LEATHER AND PANORAMIC ROOF!Discover luxury...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: No

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/18 Highway)

    Listing Information:

    VIN: 1GYS3KKL7PR471906
    Stock: CE69341
    Certified Pre-Owned: No
    Listed since: 06-02-2025

    • 168,528 miles
    • No accidents, 1 owner, personal use only
    • 7 Seats, 13 City / 18 Hwy MPG
    • Desert Diamond Motors (94 mi away)
    • AWD/4WD
    • Back-up camera
    • Bluetooth
    • Navigation
    • Leather Seats
    Close

    Located in Tucson, AZ / 94 miles away from Apache Junction, AZ

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    14 Combined MPG (13 City/18 Highway)

    Listing Information:

    VIN: 1GYS4KEF0DR212785
    Stock: DR212785
    Certified Pre-Owned: No

    • 27,538 miles
    • No accidents, 1 owner, personal use only
    • 7 Seats, 14 City / 19 Hwy MPG
    • Driveway (In-stock online)
    • Home delivery*
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Torrance, CA / 390 miles away from Apache Junction, AZ

    CarFax No Accidents Reported,CarFax 1-Owner,Low Mileage,Rare Find,3rd Row Seat,Apple CarPlay,Back-Up Camera,Blind Spot Monitor,Bluetooth,Brake Assist,...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/19 Highway)

    Listing Information:

    VIN: 1GYS4LKL1MR249117
    Stock: MR249117P
    Certified Pre-Owned: No

    • 73,404 miles
    • No accidents, 2 owners, personal use
    • 7 Seats, 14 City / 19 Hwy MPG
    • Luxury Auto Collection (20 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Scottsdale, AZ / 20 miles away from Apache Junction, AZ

    Luxury Auto Collection is proud to offer this beautiful 2021 Cadillac Escalade ESV Sport in Crystal White Tricoat with Jet Black and only 73404 miles....

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/19 Highway)

    Listing Information:

    VIN: 1GYS4PKL4MR244548
    Stock: L6816
    Certified Pre-Owned: No
    Listed since: 02-05-2025

    • 47,985 miles
    • No accidents, 1 owner, personal use only
    • 7 Seats, 14 City / 19 Hwy MPG
    • CarMax (In-stock online)
    • Transfer available from CO to AZ*
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Colorado Springs, CO / 538 miles away from Apache Junction, AZ

    CarMax values transparency and wants you to love your next car, not settle on it. Certain vehicles may have unrepaired safety recalls. Check nhtsa.gov...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/19 Highway)

    Listing Information:

    VIN: 1GYS4MKL3MR193607
    Stock: 27415212
    Certified Pre-Owned: No

    • 54,918 miles
    • No accidents, 2 owners, personal use only
    • 7 Seats, 14 City / 19 Hwy MPG
    • CarMax (In-stock online)
    • Transfer available from WA to AZ*
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Renton, WA / 1,117 miles away from Apache Junction, AZ

    CarMax values transparency and wants you to love your next car, not settle on it. Certain vehicles may have unrepaired safety recalls. Check nhtsa.gov...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/19 Highway)

    Listing Information:

    VIN: 1GYS4PKL9MR339672
    Stock: 27230921
    Certified Pre-Owned: No

    • 59,753 miles
    • 1 accident, 2 owners, taxi vehicle
    • 7 Seats, 14 City / 19 Hwy MPG
    • Mark Kia (18 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Scottsdale, AZ / 18 miles away from Apache Junction, AZ

    ((**2021 CADILLAC ESCALADE ESV PREMIUM**4WD**NAVIGATION SYSTEM**POWER PANORAMIC TILT-SLIDING SUNROOF**AUTOMATIC EMERGENCY BRAKING**ELECTRONIC CRUISE C...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: No

    Personal Use Only: No

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/19 Highway)

    Listing Information:

    VIN: 1GYS4KKL3MR378941
    Stock: KT3450AA
    Certified Pre-Owned: No
    Listed since: 05-17-2025

  • New Listing
    • 29,942 miles
    • 1 accident, 1 owner, personal use only
    • 7 Seats, 14 City / 19 Hwy MPG
    • CarMax (In-stock online)
    • Transfer available from KS to AZ*
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Merriam, KS / 1,016 miles away from Apache Junction, AZ

    CarMax values transparency and wants you to love your next car, not settle on it. Certain vehicles may have unrepaired safety recalls. Check nhtsa.gov...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: No

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/19 Highway)

    Listing Information:

    VIN: 1GYS4MKL3MR455433
    Stock: 27185221
    Certified Pre-Owned: No

  • New Listing
    • 36,575 miles
    • No accidents, personal use only
    • 7 Seats, 14 City / 19 Hwy MPG
    • CarMax (In-stock online)
    • Transfer available from NV to AZ*
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Henderson, NV / 267 miles away from Apache Junction, AZ

    CarMax values transparency and wants you to love your next car, not settle on it. Certain vehicles may have unrepaired safety recalls. Check nhtsa.gov...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Title information not provided

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/19 Highway)

    Listing Information:

    VIN: 1GYS4KKL7MR492585
    Stock: 27403803
    Certified Pre-Owned: No

  • New Listing
    $60,999
    good price
    $3,427 below market
    • 56,115 miles
    • No accidents, 1 owner, rental vehicle
    • 7 Seats, 14 City / 19 Hwy MPG
    • Enterprise Car Sales (In-stock online)
    • Home delivery*
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    • Keyless Entry/Start
    Close

    Located in Concord, CA / 666 miles away from Apache Junction, AZ

    Transfer of vehicle from another location to your neighborhood Enterprise Car Sales may require payment of a non-refundable transfer fee to begin the ...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: No

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/19 Highway)

    Listing Information:

    VIN: 1GYS3KKLXNR219788
    Stock: 7VL4NH
    Certified Pre-Owned: No
    Listed since: 04-15-2025

  • Price Drop
    $85,862
    good price
    $2,767 below market
    • 34,535 miles
    • No accidents, 1 owner, personal use only
    • 7 Seats, 14 City / 19 Hwy MPG
    • CardinaleWay Mazda Peoria (41 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Peoria, AZ / 41 miles away from Apache Junction, AZ

    CARFAX One-Owner Clean CARFAX Rare Car! Manager Special!! California Emissions Requirements, Federal Emissions Override, Performance Package, Pow...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/19 Highway)

    Listing Information:

    VIN: 1GYS4LKL0RR150621
    Stock: K8376
    Certified Pre-Owned: No
    Listed since: 05-30-2025

  • New Listing
    $66,957
    fair price
    $584 below market
    • 33,047 miles
    • No accidents, 3 owners, personal use
    • 7 Seats, 14 City / 19 Hwy MPG
    • Germain Honda of Surprise (50 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Surprise, AZ / 50 miles away from Apache Junction, AZ

    2022 CADILLAC ESCALADE ESV PREMIUM**ORIGINAL MSRP $95,615.00**GALACTIC GRAY METALLIC EXTERIOR**BLACK LEATHER INTERIOR TRIM**WIRELESS APPLE CAR PLAY**T...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/19 Highway)

    Listing Information:

    VIN: 1GYS4KKLXNR277672
    Stock: 61911
    Certified Pre-Owned: No
    Listed since: 04-12-2025

Showing 85 - 105 out of 142 listings

Consumer Reviews for the Cadillac Escalade ESV

Read recent reviews for the Cadillac Escalade ESV
Overall Consumer Rating
3.7 out of 5 stars3 Reviews
Write a vehicle reviewSee all 3 reviews
  • 5 star
    (67%)
  • 4 star
    (0%)
  • 3 star
    (0%)
  • 2 star
    (0%)
  • 1 star
    (33%)
1 out of 5 stars

Won't start, just click, click, click, click

Tammy, 06/19/2018
2017 Cadillac Escalade ESV Luxury 4dr SUV 4WD (6.2L 8cyl 8A)
This is a 2017 Cadillac Escalade ESV buyback. We knew they put a new motor in it. We bought it 14 hours away from home. Then stopped 9 hours away from home for dinner. It would not start back up just click, click , click. Had it towed to the nearest Cadillac dealer, stayed in a hotel, got a rental . Called Cadillac customer service and since we had AAA tow it they refused to help me with … anything. ( Hello, I JUST purchased the vehicle a few hours previous.) Went back over to the dealership in the morning with the rental after getting uber to take us to the nearest rental place open on a sunday hoping it would start and it did. Took the rental back, drove straight home did not shut it off at all. Once home we shut it off , then tried to start it again and it would not start just click, click, click. Had it towed to a dealership near us. It would not, not start for them (4 days). I went up and got it. I had e-mailed Cadillac Customer service 3 times by now with no response. I called Cadillac customer service got a case# and was told to e-mail my receipts of being stranded in Toledo Ohio, so I put the receipts in the next e-mail for reimbursement. Afraid to shut it off wherever we went, two weeks later it acted up again. no start, just click, click, click. My guys bumped the bottom of the starter and it started so WE knew it was the starter and the dealership confirmed that 20 miles after the motor was put in they put in a starter ( not told to us when we bought the vehicle) . Back up to the dealership it went. For a week this time. I e-mailed Cadillac customer service again asking for the status of my case# and to advise them the vehicle would still not start intermittently . Still no response from Cadillac customer service. Still it would not, not start for them. I went back up to pick it up. Now today June 19 2018 exactly a month from the day we bought it . It will not start just click click, click. I know if we put it on the tow truck to go back it will jostle the starter and it will start again for them. I called the dealership and they can not send someone to my house. So, I am again stuck with a vehicle I do not dare drive anywhere without leaving it running. Cadillac Customer Service is a Joke. I have a case# and yet still nothing has been done. I have e-mailed them 5 times called 9 times and the only contact I have had from them is from me making the effort to contact them. I have received 1 phone call from them on June 16th(Saturday I was with my children and do not answer my phone) and it was on my voice mail that if I did not contact them by June 18th they were closing the case. I called them and got NO ONE, only a voice mail and I left a message. Still no call back. So I called another # this morning and they transferred me to the same "Senior Rep" for me to leave another voice mail. I received a call on my cell phone which I had told them only to use after 5pm. She "Sheila" the senior customer rep stated they denied my reimbursement and told me to have the dealership near me reimburse me. Then they possibly would reimburse the dealership. WHAT it is not the dealership I am taking it to to be fixed fault that the vehicle stranded me 9 hours from home 5 hours after I bought it . I told her it is not the money, I have the money to cover the hotel, uber, rental, it is the principal that Cadillac is suppose to be the ELITE of customer service !! I asked to have her supr call me. She said it will be 1-2 business days. Then preceeded to tell me that they consider business days as 8 hours a day and it would be before 48 "business" hours that I would receive a call. So, maybe 5-6 days before I get a call and in the meantime I am stuck with a Cadillac I can not depend on !!!!! BEYOND FRUSTRATED !!!!!
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