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505 listings
  • $18,999
    good price
    $2,509 below market
    • 137,734 miles
    • 3 accidents, 1 owner, personal use
    • 7 Seats, 15 City / 20 Hwy MPG
    • PC Motor Sales (100 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Orlando, FL / 100 miles away from Port Saint Lucie, FL

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: No

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (15 City/20 Highway)

    Listing Information:

    VIN: 1GYS4HKJ6HR305943
    Stock: 305943
    Certified Pre-Owned: No

  • New Listing
    $34,990
    fair price
    $1,012 below market
    • 90,856 miles
    • No accidents, 2 owners, personal use
    • 7 Seats, 14 City / 21 Hwy MPG
    • Carvana - Columbia (465 mi away)
    • Home delivery*
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Columbia, SC / 465 miles away from Port Saint Lucie, FL

    At Carvana, we go miles beyond the extra mile. That's why we provide you with a convenient, fast, and hassle-free car buying experience that puts you ...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: Yes

    Features and Specs:

    17 Combined MPG (14 City/21 Highway)

    Listing Information:

    VIN: 1GYS4JKJXKR346283
    Stock: 2003642947
    Certified Pre-Owned: No
    Listed since: 04-24-2025

    • 117,940 miles
    • No accidents, 4 owners, personal use only
    • 7 Seats, 15 City / 21 Hwy MPG
    • Alan Jay Automotive Network (65 mi away)
    • Back-up camera
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Sebring, FL / 65 miles away from Port Saint Lucie, FL

    Vehicle DetailsDiscover the luxury and power of the 2015 Cadillac Escalade ESV Premium, now available at our dealership. This remarkable SUV c...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (15 City/21 Highway)

    Listing Information:

    VIN: 1GYS3TKJ8FR651592
    Stock: PC8755A
    Certified Pre-Owned: No
    Listed since: 05-10-2025

  • $19,895
    fair price
    $286 below market
    • 129,291 miles
    • No accidents, 3 owners, personal use only
    • 7 Seats, 15 City / 22 Hwy MPG
    • Celebrity Auto Sales (6 mi away)
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    • Keyless Entry/Start
    Close

    Located in Port Saint Lucie, FL / 6 miles away from Port Saint Lucie, FL

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (15 City/22 Highway)

    Listing Information:

    VIN: 1GYS3HKJ0HR209180
    Stock: 209180
    Certified Pre-Owned: No

  • New Listing
    $22,490
    fair price
    $197 below market
    • 111,028 miles
    • 1 accident, 2 owners, personal use
    • 7 Seats, 15 City / 22 Hwy MPG
    • AS Capital US (102 mi away)
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    • Keyless Entry/Start
    Close

    Located in Orlando, FL / 102 miles away from Port Saint Lucie, FL

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: No

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (15 City/22 Highway)

    Listing Information:

    VIN: 1GYS3HKJ9HR183372
    Stock: 183372
    Certified Pre-Owned: No

  • New Listing
    Stock photo**
    $28,599
    fair price
    $579 below market
    • 69,500 miles
    • No accidents, 1 owner, personal use only
    • 7 Seats, 15 City / 22 Hwy MPG
    • Dimmitt Cadillac Clearwater (149 mi away)
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    • Keyless Entry/Start
    Close

    Located in Clearwater, FL / 149 miles away from Port Saint Lucie, FL

    2017 Cadillac Escalade ESV Luxury3rd Row DVD Screen, 3rd row seats: split-bench, Automatic temperature control, Driver Awareness Package, Exterior Par...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (15 City/22 Highway)

    Listing Information:

    VIN: 1GYS3HKJ9HR202258
    Stock: SR305087A
    Certified Pre-Owned: No
    Listed since: 06-11-2025

  • $25,995
    fair price
    $130 below market
    • 109,811 miles
    • 1 accident, 2 owners, corporate fleet vehicle
    • 7 Seats, 15 City / 20 Hwy MPG
    • Erbi Motors (218 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Jacksonville, FL / 218 miles away from Port Saint Lucie, FL

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: No

    Personal Use Only: No

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (15 City/20 Highway)

    Listing Information:

    VIN: 1GYS4HKJ3HR139011
    Stock: 139011
    Certified Pre-Owned: No
    Listed since: 04-02-2025

  • New Listing
    $29,971
    fair price
    $39 below market
    • 110,161 miles
    • No accidents, 1 owner, personal use only
    • 7 Seats, 15 City / 20 Hwy MPG
    • Bill Cramer Cadillac (376 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Panama City, FL / 376 miles away from Port Saint Lucie, FL

    3rd Row Seat, DVD Entertainment System, Heated Leather Seats, Sunroof, Navigation, 4x4, Captains Chairs, Trailer Hitch, WHEELS, 22" X 9" (55.9 CM X 22...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (15 City/20 Highway)

    Listing Information:

    VIN: 1GYS4KKJ3HR368477
    Stock: 25407900
    Certified Pre-Owned: No
    Listed since: 06-10-2025

  • New Listing
    Stock photo**
    $38,891
    fair price
    $624 below market
    • 70,423 miles
    • No accidents, 2 owners, personal use only
    • 7 Seats, 14 City / 21 Hwy MPG
    • Step One Cadillac Pensacola (467 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Pensacola, FL / 467 miles away from Port Saint Lucie, FL

    **2019 Cadillac Escalade ESV Premium 4WD Luxuriously Equipped | Clean CARFAX**Step into full-size luxury and commanding performance with this stunning...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (14 City/21 Highway)

    Listing Information:

    VIN: 1GYS4JKJ6KR347205
    Stock: TKR347205
    Certified Pre-Owned: No
    Listed since: 06-13-2025

    • 116,717 miles
    • Salvage reported, 2 owners, corporate fleet vehicle
    • 8 Seats, 15 City / 22 Hwy MPG
    • Phoenix Auto Group Corp (105 mi away)
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    • Keyless Entry/Start
    Close

    Located in Miami, FL / 105 miles away from Port Saint Lucie, FL

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: No

    History Provider: AutoCheck

    Title Details: Issue reported

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (15 City/22 Highway)

    Listing Information:

    VIN: 1GYS3HKJ7HR369864
    Stock: 369864
    Certified Pre-Owned: No

  • Price Drop
    $33,950
    fair price
    $1,221 above market
    • 86,368 miles
    • 1 accident, 3 owners, personal use only
    • 7 Seats, 15 City / 20 Hwy MPG
    • Golden Motors (469 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Columbia, SC / 469 miles away from Port Saint Lucie, FL

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: No

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (15 City/20 Highway)

    Listing Information:

    VIN: 1GYS4KKJ5HR271510
    Stock: 271510
    Certified Pre-Owned: No
    Listed since: 04-15-2025

  • New Listing
    • 118,450 miles
    • No accidents, 1 owner, personal use only
    • 7 Seats, 15 City / 22 Hwy MPG
    • American Performance Motorsports (113 mi away)
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    • Keyless Entry/Start
    Close

    Located in Sanford, FL / 113 miles away from Port Saint Lucie, FL

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (15 City/22 Highway)

    Listing Information:

    VIN: 1GYS3JKJ2HR258436
    Stock: 258436
    Certified Pre-Owned: No
    Listed since: 04-17-2025

  • Price Drop
    $23,596
    great price
    $5,323 below market
    • 95,712 miles
    • No accidents, 1 owner, personal use
    • 7 Seats, 15 City / 21 Hwy MPG
    • Morgan Chevrolet (135 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Tampa, FL / 135 miles away from Port Saint Lucie, FL

    GET MORE AT MORGAN CHEVROLET., 4WD, 3rd Row DVD Screen, Adaptive Full-Speed Range Cruise Control, Automatic Safety Belt Tightening, Cooled Console w/C...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (15 City/21 Highway)

    Listing Information:

    VIN: 1GYS4KKJ0GR100369
    Stock: J182379A
    Certified Pre-Owned: No
    Listed since: 03-29-2025

    • 56,074 miles
    • No accidents, 2 owners, corporate fleet vehicle
    • 7 Seats, 14 City / 21 Hwy MPG
    • CarMax Tampa (135 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Tampa, FL / 135 miles away from Port Saint Lucie, FL

    CarMax values transparency and wants you to love your next car, not settle on it. Certain vehicles may have unrepaired safety recalls. Check nhtsa.gov...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: No

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: Yes

    Features and Specs:

    17 Combined MPG (14 City/21 Highway)

    Listing Information:

    VIN: 1GYS4JKJ2KR336007
    Stock: 27315481
    Certified Pre-Owned: No

  • New Listing
    • 138,898 miles
    • No accidents, 4 owners, rental vehicle
    • 7 Seats, 15 City / 22 Hwy MPG
    • Fairey Chevrolet (430 mi away)
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    • Keyless Entry/Start
    Close

    Located in Orangeburg, SC / 430 miles away from Port Saint Lucie, FL

    All of our inventory has undergone a rigorous inspection and reconditioning process. Our inventory changes daily so please call or email to confirm...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: No

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (15 City/22 Highway)

    Listing Information:

    VIN: 1GYS3HKJ3HR224773
    Stock: 17888B
    Certified Pre-Owned: No
    Listed since: 06-13-2025

  • New Listing
    Stock photo**
    $29,990
    fair price
    $81 above market
    • 85,754 miles
    • 1 accident, 2 owners, personal use only
    • 7 Seats, 15 City / 22 Hwy MPG
    • McElveen Buick GMC (395 mi away)
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    • Keyless Entry/Start
    Close

    Located in Summerville, SC / 395 miles away from Port Saint Lucie, FL

    Crystal White Tricoat 2017 Cadillac Escalade ESV Premium RWD 8-Speed Automatic Vortec 6.2L V8 SIDI 16 Speakers, 3.23 Axle Ratio, 3rd Row DVD Screen, 3...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: No

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (15 City/22 Highway)

    Listing Information:

    VIN: 1GYS3JKJXHR289823
    Stock: M9373
    Certified Pre-Owned: No
    Listed since: 06-11-2025

    • 161,858 miles
    • No accidents, 2 owners, personal use only
    • 7 Seats, 15 City / 20 Hwy MPG
    • Lazars Auto Sales (438 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Augusta, GA / 438 miles away from Port Saint Lucie, FL

    Please visit our website at www.lazarsautosales.com for more photos and information for this vehicle. We have a great selection of used cars, trucks...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (15 City/20 Highway)

    Listing Information:

    VIN: 1GYS4JKJXHR232583
    Stock: 17escalade
    Certified Pre-Owned: No
    Listed since: 04-05-2025

  • New Listing
    • 84,283 miles
    • No accidents, 2 owners, personal use
    • 7 Seats, 15 City / 20 Hwy MPG
    • G & S Auto Sales of Jesup (309 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Jesup, GA / 309 miles away from Port Saint Lucie, FL

    FREE 6 month/6,000 mile Powertrain Warranty!!!We have a fully staffed service department to serve all of your maintenance needs!!Shop from home AND...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (15 City/20 Highway)

    Listing Information:

    VIN: 1GYS4HKJ8HR359695
    Stock: J0609250
    Certified Pre-Owned: No
    Listed since: 06-08-2025

    • 49,184 miles
    • No accidents, 2 owners, corporate fleet vehicle
    • 7 Seats, 14 City / 21 Hwy MPG
    • CarMax Columbia (468 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Columbia, SC / 468 miles away from Port Saint Lucie, FL

    CarMax values transparency and wants you to love your next car, not settle on it. Certain vehicles may have unrepaired safety recalls. Check nhtsa.gov...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: No

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: Yes

    Features and Specs:

    17 Combined MPG (14 City/21 Highway)

    Listing Information:

    VIN: 1GYS4JKJXKR307080
    Stock: 27171059
    Certified Pre-Owned: No

    • 79,491 miles
    • No accidents, 3 owners, personal use only
    • 7 Seats, 15 City / 20 Hwy MPG
    • Jake Sweeney Express (In-stock online)
    • Home delivery*
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Cincinnati, OH / 859 miles away from Port Saint Lucie, FL

    Clean CARFAX. Dark Granite Metallic 2017 Cadillac Escalade ESV Platinum Edition 4WD 8-Speed Automatic Vortec 6.2L V8 SIDI 4WD.Jake Sweeney Automotive ...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (15 City/20 Highway)

    Listing Information:

    VIN: 1GYS4KKJ0HR392851
    Stock: Y2730
    Certified Pre-Owned: No
    Listed since: 04-01-2025

    • 63,441 miles
    • 1 accident, 3 owners, personal use only
    • 7 Seats, 14 City / 23 Hwy MPG
    • 1 of 1 MotorSports (86 mi away)
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    • Keyless Entry/Start
    Close

    Located in Fort Lauderdale, FL / 86 miles away from Port Saint Lucie, FL

    Introducing the 2019 CADILLAC ESCALADE ESV PREMIUM LUXURY. This esteemed 2019 CADILLAC ESCALADE ESV PREMIUM LUXURY is the true definition of prestige,...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: No

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (14 City/23 Highway)

    Listing Information:

    VIN: 1GYS3JKJ2KR237223
    Stock: 237223
    Certified Pre-Owned: No
    Listed since: 04-14-2025

Showing 22 - 42 out of 505 listings

Consumer Reviews for the Cadillac Escalade ESV

Read recent reviews for the Cadillac Escalade ESV
Overall Consumer Rating
3.7 out of 5 stars3 Reviews
Write a vehicle reviewSee all 3 reviews
  • 5 star
    (67%)
  • 4 star
    (0%)
  • 3 star
    (0%)
  • 2 star
    (0%)
  • 1 star
    (33%)
1 out of 5 stars

Won't start, just click, click, click, click

Tammy, 06/19/2018
2017 Cadillac Escalade ESV Luxury 4dr SUV 4WD (6.2L 8cyl 8A)
This is a 2017 Cadillac Escalade ESV buyback. We knew they put a new motor in it. We bought it 14 hours away from home. Then stopped 9 hours away from home for dinner. It would not start back up just click, click , click. Had it towed to the nearest Cadillac dealer, stayed in a hotel, got a rental . Called Cadillac customer service and since we had AAA tow it they refused to help me with … anything. ( Hello, I JUST purchased the vehicle a few hours previous.) Went back over to the dealership in the morning with the rental after getting uber to take us to the nearest rental place open on a sunday hoping it would start and it did. Took the rental back, drove straight home did not shut it off at all. Once home we shut it off , then tried to start it again and it would not start just click, click, click. Had it towed to a dealership near us. It would not, not start for them (4 days). I went up and got it. I had e-mailed Cadillac Customer service 3 times by now with no response. I called Cadillac customer service got a case# and was told to e-mail my receipts of being stranded in Toledo Ohio, so I put the receipts in the next e-mail for reimbursement. Afraid to shut it off wherever we went, two weeks later it acted up again. no start, just click, click, click. My guys bumped the bottom of the starter and it started so WE knew it was the starter and the dealership confirmed that 20 miles after the motor was put in they put in a starter ( not told to us when we bought the vehicle) . Back up to the dealership it went. For a week this time. I e-mailed Cadillac customer service again asking for the status of my case# and to advise them the vehicle would still not start intermittently . Still no response from Cadillac customer service. Still it would not, not start for them. I went back up to pick it up. Now today June 19 2018 exactly a month from the day we bought it . It will not start just click click, click. I know if we put it on the tow truck to go back it will jostle the starter and it will start again for them. I called the dealership and they can not send someone to my house. So, I am again stuck with a vehicle I do not dare drive anywhere without leaving it running. Cadillac Customer Service is a Joke. I have a case# and yet still nothing has been done. I have e-mailed them 5 times called 9 times and the only contact I have had from them is from me making the effort to contact them. I have received 1 phone call from them on June 16th(Saturday I was with my children and do not answer my phone) and it was on my voice mail that if I did not contact them by June 18th they were closing the case. I called them and got NO ONE, only a voice mail and I left a message. Still no call back. So I called another # this morning and they transferred me to the same "Senior Rep" for me to leave another voice mail. I received a call on my cell phone which I had told them only to use after 5pm. She "Sheila" the senior customer rep stated they denied my reimbursement and told me to have the dealership near me reimburse me. Then they possibly would reimburse the dealership. WHAT it is not the dealership I am taking it to to be fixed fault that the vehicle stranded me 9 hours from home 5 hours after I bought it . I told her it is not the money, I have the money to cover the hotel, uber, rental, it is the principal that Cadillac is suppose to be the ELITE of customer service !! I asked to have her supr call me. She said it will be 1-2 business days. Then preceeded to tell me that they consider business days as 8 hours a day and it would be before 48 "business" hours that I would receive a call. So, maybe 5-6 days before I get a call and in the meantime I am stuck with a Cadillac I can not depend on !!!!! BEYOND FRUSTRATED !!!!!
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