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233 listings
    • 115,985 miles
    • No accidents, 3 owners, personal use
    • 7 Seats, 15 City / 22 Hwy MPG
    • Family Auto and Trailer Sales (144 mi away)
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    • Keyless Entry/Start
    Close

    Located in Port Charlotte, FL / 144 miles away from Ocala, FL

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (15 City/22 Highway)

    Listing Information:

    VIN: 1GYS3JKJ8GR142608
    Stock: 142608
    Certified Pre-Owned: No
    Listed since: 09-28-2023

  • New Listing
    • 90,908 miles
    • No accidents, 1 owner, personal use only
    • 7 Seats, 14 City / 21 Hwy MPG
    • Sullivan Cadillac (13 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Ocala, FL / 13 miles away from Ocala, FL

    Recent Arrival! CARFAX One-Owner. Black Raven 2020 Cadillac Escalade ESV Luxury 6.2L V8 10-Speed Automatic with Overdrive 4WD 12-Way Power Front Passe...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (14 City/21 Highway)

    Listing Information:

    VIN: 1GYS4HKJ1LR300383
    Stock: C25S341G
    Certified Pre-Owned: No
    Listed since: 06-12-2025

    • 68,696 miles
    • 2 accidents, 2 owners, rental vehicle
    • 7 Seats, 14 City / 23 Hwy MPG
    • Auto Boutique Florida (86 mi away)
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    • Keyless Entry/Start
    Close

    Located in Jacksonville, FL / 86 miles away from Ocala, FL

    WHEELS, 22" X 9" (55.9 CM X 22.9 CM) 7-SPOKE ALLOY WITH CHROME INSERTS/PEARL NICKEL FINISH (STD), TRANSMISSION, 10-SPEED AUTOMATIC electronically cont...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: No

    Personal Use Only: No

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (14 City/23 Highway)

    Listing Information:

    VIN: 1GYS3HKJ9LR189911
    Stock: 17331
    Certified Pre-Owned: No
    Listed since: 11-18-2024

  • Selling or trading in?

    Know what your car is worth while you shop for your next vehicle.

    See my car’s value
    • 116,436 miles
    • 3 accidents, 3 owners, corporate fleet vehicle
    • 7 Seats, 14 City / 23 Hwy MPG
    • Black Stallion Auto Sales (63 mi away)
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    • Keyless Entry/Start
    Close

    Located in Kissimmee, FL / 63 miles away from Ocala, FL

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: No

    Personal Use Only: No

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (14 City/23 Highway)

    Listing Information:

    VIN: 1GYS3KKJ4JR202915
    Stock: 202915
    Certified Pre-Owned: No
    Listed since: 01-08-2025

  • Price Drop
    Stock photo**
    • 93,158 miles
    • No accidents, 2 owners, personal use
    • 8 Seats, 14 City / 23 Hwy MPG
    • Dimmitt Cadillac Clearwater (88 mi away)
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    • Keyless Entry/Start
    Close

    Located in Clearwater, FL / 88 miles away from Ocala, FL

    2018 Cadillac Escalade ESV Premium3rd Row DVD Screen, Adaptive Full-Speed Range Cruise Control, Adaptive suspension, Auto-leveling suspension, Automat...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (14 City/23 Highway)

    Listing Information:

    VIN: 1GYS3JKJXJR235413
    Stock: SR251721B
    Certified Pre-Owned: No
    Listed since: 06-02-2025

  • $52,998
    great price
    $6,634 below market
    • 75,297 miles
    • No accidents, 2 owners, personal use
    • 7 Seats, 14 City / 19 Hwy MPG
    • Driveway (47 mi away)
    • Home delivery*
    • AWD/4WD
    • Back-up camera
    • Bluetooth
    • Navigation
    • Leather Seats
    Close

    Located in Orlando, FL / 47 miles away from Ocala, FL

    CarFax No Accidents Reported,Rare Find,3rd Row Seat,Apple CarPlay,Back-Up Camera,Blind Spot Monitor,Bluetooth,Brake Assist,Entertainment System,Hands-...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/19 Highway)

    Listing Information:

    VIN: 1GYS4LKL8MR108626
    Stock: MR108626
    Certified Pre-Owned: No

  • Stock photo**
    • 98,447 miles
    • No accidents, 2 owners, personal use
    • 7 Seats, 14 City / 21 Hwy MPG
    • Family Auto and Trailer Sales (144 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Keyless Entry/Start
    Close

    Located in Port Charlotte, FL / 144 miles away from Ocala, FL

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (14 City/21 Highway)

    Listing Information:

    VIN: 1GYS4GKJ9JR192103
    Stock: 192103
    Certified Pre-Owned: No
    Listed since: 04-25-2024

  • Price Drop
    • 98,724 miles
    • 1 accident, 1 owner, personal use only
    • 7 Seats, 14 City / 23 Hwy MPG
    • Dale Earnhardt JR. Buick GMC Cadillac (165 mi away)
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    • Keyless Entry/Start
    Close

    Located in Tallahassee, FL / 165 miles away from Ocala, FL

    CARFAX 1-Owner. Luxury trim. 3rd Row Seat, Heated Leather Seats, NAV, Sunroof, Rear Air, Power Liftgate, Quad Seats, Tow Hitch, CADILLAC USER EXPERIEN...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: No

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (14 City/23 Highway)

    Listing Information:

    VIN: 1GYS3HKJ8JR359589
    Stock: R11752D
    Certified Pre-Owned: No
    Listed since: 05-01-2025

  • Price Drop
    • 118,429 miles
    • 1 accident, 2 owners, personal use only
    • 7 Seats, 15 City / 21 Hwy MPG
    • Crystal Motor Cars (175 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Fort Myers, FL / 175 miles away from Ocala, FL

    RENT THIS ESCALADE ON TURO PLEASE COPY LINK BELOW https://turo.com/us/en/suv-rental/united-states/fort-myers-fl/cadillac/escalade-esv/2410892?endDate=...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: No

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (15 City/21 Highway)

    Listing Information:

    VIN: 1GYS4HKJ2GR168997
    Stock: 168997
    Certified Pre-Owned: No
    Listed since: 11-28-2024

  • Price Drop
    $50,995
    great price
    $5,144 below market
    • 95,286 miles
    • No accidents, 1 owner, personal use only
    • 7 Seats, 15 City / 20 Hwy MPG
    • Florida Fine Cars Orlando (55 mi away)
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    • Keyless Entry/Start
    Close

    Located in Orlando, FL / 55 miles away from Ocala, FL

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (15 City/20 Highway)

    Listing Information:

    VIN: 1GYS3LKL0MR254652
    Stock: 151662
    Certified Pre-Owned: No
    Listed since: 06-09-2025

  • Stock photo**
    • 119,181 miles
    • 2 accidents, 3 owners, corporate fleet vehicle
    • 7 Seats, 15 City / 22 Hwy MPG
    • C & J Auto Sales (83 mi away)
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    • Keyless Entry/Start
    Close

    Located in Tampa, FL / 83 miles away from Ocala, FL

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: No

    Personal Use Only: No

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (15 City/22 Highway)

    Listing Information:

    VIN: 1GYS3HKJ6GR265185
    Stock: 9113
    Certified Pre-Owned: No
    Listed since: 04-25-2025

  • Price Drop
    • 76,893 miles
    • 1 accident, 4 owners, personal use
    • 7 Seats, 14 City / 23 Hwy MPG
    • Angelo of Orange Park (79 mi away)
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    • Keyless Entry/Start
    Close

    Located in Jacksonville, FL / 79 miles away from Ocala, FL

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: No

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (14 City/23 Highway)

    Listing Information:

    VIN: 1GYS3KKJXJR197204
    Stock: 7204
    Certified Pre-Owned: No
    Listed since: 04-15-2025

    • 140,405 miles
    • 2 accidents, 3 owners, taxi vehicle
    • 7 Seats, 15 City / 21 Hwy MPG
    • BMF Auto Wholesale (48 mi away)
    • Back-up camera
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Sanford, FL / 48 miles away from Ocala, FL

    Please call 4**-3**-1***!4175 North Ronald Reagan blvd!Many finance options available!Family owned business, hand selected inventory!Get it before its...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: No

    Personal Use Only: No

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (15 City/21 Highway)

    Listing Information:

    VIN: 1GYS3SKJ0FR718194
    Stock: 24-63
    Certified Pre-Owned: No
    Listed since: 05-11-2024

  • New Listing
    • 103,318 miles
    • No accidents, 4 owners, corporate fleet vehicle
    • 7 Seats, 14 City / 23 Hwy MPG
    • Carvana (In-stock online)
    • Home delivery*
    • Bluetooth
    • Navigation
    • Leather Seats
    • Keyless Entry/Start
    • Third-row seating
    Close

    Located in Dallas, TX / 912 miles away from Ocala, FL

    At Carvana, we go miles beyond the extra mile. That's why we provide you with a convenient, fast, and hassle-free car buying experience that puts you ...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: No

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (14 City/23 Highway)

    Listing Information:

    VIN: 1GYS3GKJXKR253186
    Stock: 2003643469
    Certified Pre-Owned: No
    Listed since: 04-17-2025

  • New Listing
    $34,990
    fair price
    $416 below market
    • 90,856 miles
    • No accidents, 2 owners, personal use
    • 7 Seats, 14 City / 21 Hwy MPG
    • Carvana (In-stock online)
    • Home delivery*
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Columbia, SC / 346 miles away from Ocala, FL

    At Carvana, we go miles beyond the extra mile. That's why we provide you with a convenient, fast, and hassle-free car buying experience that puts you ...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: Yes

    Features and Specs:

    17 Combined MPG (14 City/21 Highway)

    Listing Information:

    VIN: 1GYS4JKJXKR346283
    Stock: 2003642947
    Certified Pre-Owned: No
    Listed since: 04-24-2025

  • New Listing
    $18,339
    fair price
    $1,114 below market
    • 162,341 miles
    • No accidents, 2 owners, corporate fleet vehicle
    • 7 Seats, 14 City / 20 Hwy MPG
    • Universal Hyundai (61 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Orlando, FL / 61 miles away from Ocala, FL

    Recent Arrival!2015 Cadillac Escalade ESV Premium Vortec 6.2L V8 SIDI 8-Speed Automatic 4WD PremiumClean CARFAX.All vehicle pricing reflects rebates, ...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: No

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/20 Highway)

    Listing Information:

    VIN: 1GYS4TKJ7FR524684
    Stock: FR524684
    Certified Pre-Owned: No
    Listed since: 06-14-2025

  • New Listing
    $65,654
    fair price
    $1,434 below market
    • 41,785 miles
    • No accidents, 1 owner, personal use
    • 7 Seats, 14 City / 19 Hwy MPG
    • Rivard Buick GMC (82 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Tampa, FL / 82 miles away from Ocala, FL

    CARFAX One-Owner. Crystal White Tricoat 2021 Cadillac Escalade ESV Sport 6.2L V8 4WD 10-Speed Automatic with Overdrive Leather Seats, Backup/Rearview ...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/19 Highway)

    Listing Information:

    VIN: 1GYS4PKL8MR275561
    Stock: S3687A
    Certified Pre-Owned: No
    Listed since: 05-31-2025

  • New Listing
    $27,590
    fair price
    $1,454 below market
    • 104,701 miles
    • No accidents, 1 owner, personal use only
    • 7 Seats, 14 City / 23 Hwy MPG
    • Carvana (In-stock online)
    • Home delivery*
    • Bluetooth
    • Navigation
    • Leather Seats
    • Keyless Entry/Start
    • Third-row seating
    Close

    Located in Sacramento, CA / 2,337 miles away from Ocala, FL

    At Carvana, we go miles beyond the extra mile. That's why we provide you with a convenient, fast, and hassle-free car buying experience that puts you ...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (14 City/23 Highway)

    Listing Information:

    VIN: 1GYS3GKJ6KR236031
    Stock: 2003607499
    Certified Pre-Owned: No
    Listed since: 04-04-2025

  • $18,995
    fair price
    $1,186 below market
    • 162,437 miles
    • 1 accident, 1 owner, personal use only
    • 7 Seats, 14 City / 23 Hwy MPG
    • BMF Auto Wholesale (48 mi away)
    • Bluetooth
    • Navigation
    • Leather Seats
    • Keyless Entry/Start
    • Third-row seating
    Close

    Located in Sanford, FL / 48 miles away from Ocala, FL

    Please call 4**-3**-1***!4175 North Ronald Reagan blvd!Many finance options available!Family owned business, hand selected inventory!Get it before...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: No

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (14 City/23 Highway)

    Listing Information:

    VIN: 1GYS3GKJ9KR326614
    Stock: 25-28
    Certified Pre-Owned: No
    Listed since: 12-25-2024

  • $37,496
    good price
    $2,626 below market
    • 83,695 miles
    • No accidents, 2 owners, personal use only
    • 7 Seats, 14 City / 21 Hwy MPG
    • Proctor Honda (168 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Tallahassee, FL / 168 miles away from Ocala, FL

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (14 City/21 Highway)

    Listing Information:

    VIN: 1GYS4KKJ5KR298522
    Stock: 25H724A
    Certified Pre-Owned: No
    Listed since: 02-27-2025

  • Price Drop
    • 59,851 miles
    • 1 accident, 1 owner, personal use only
    • 7 Seats, 14 City / 19 Hwy MPG
    • Randy Marion Cadillac (85 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Jacksonville, FL / 85 miles away from Ocala, FL

    2021 Cadillac Escalade ESV Premium – Grand Elegance, Extended Excellence Make a bold entrance in the 2021 Cadillac Escalade ESV Premium, finished in ...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: No

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/19 Highway)

    Listing Information:

    VIN: 1GYS4KKL6MR451882
    Stock: MR451882
    Certified Pre-Owned: Yes
    Listed since: 05-21-2025

Showing 43 - 63 out of 233 listings

Consumer Reviews for the Cadillac Escalade ESV

Read recent reviews for the Cadillac Escalade ESV
Overall Consumer Rating
3.7 out of 5 stars3 Reviews
Write a vehicle reviewSee all 3 reviews
  • 5 star
    (67%)
  • 4 star
    (0%)
  • 3 star
    (0%)
  • 2 star
    (0%)
  • 1 star
    (33%)
1 out of 5 stars

Won't start, just click, click, click, click

Tammy, 06/19/2018
2017 Cadillac Escalade ESV Luxury 4dr SUV 4WD (6.2L 8cyl 8A)
This is a 2017 Cadillac Escalade ESV buyback. We knew they put a new motor in it. We bought it 14 hours away from home. Then stopped 9 hours away from home for dinner. It would not start back up just click, click , click. Had it towed to the nearest Cadillac dealer, stayed in a hotel, got a rental . Called Cadillac customer service and since we had AAA tow it they refused to help me with … anything. ( Hello, I JUST purchased the vehicle a few hours previous.) Went back over to the dealership in the morning with the rental after getting uber to take us to the nearest rental place open on a sunday hoping it would start and it did. Took the rental back, drove straight home did not shut it off at all. Once home we shut it off , then tried to start it again and it would not start just click, click, click. Had it towed to a dealership near us. It would not, not start for them (4 days). I went up and got it. I had e-mailed Cadillac Customer service 3 times by now with no response. I called Cadillac customer service got a case# and was told to e-mail my receipts of being stranded in Toledo Ohio, so I put the receipts in the next e-mail for reimbursement. Afraid to shut it off wherever we went, two weeks later it acted up again. no start, just click, click, click. My guys bumped the bottom of the starter and it started so WE knew it was the starter and the dealership confirmed that 20 miles after the motor was put in they put in a starter ( not told to us when we bought the vehicle) . Back up to the dealership it went. For a week this time. I e-mailed Cadillac customer service again asking for the status of my case# and to advise them the vehicle would still not start intermittently . Still no response from Cadillac customer service. Still it would not, not start for them. I went back up to pick it up. Now today June 19 2018 exactly a month from the day we bought it . It will not start just click click, click. I know if we put it on the tow truck to go back it will jostle the starter and it will start again for them. I called the dealership and they can not send someone to my house. So, I am again stuck with a vehicle I do not dare drive anywhere without leaving it running. Cadillac Customer Service is a Joke. I have a case# and yet still nothing has been done. I have e-mailed them 5 times called 9 times and the only contact I have had from them is from me making the effort to contact them. I have received 1 phone call from them on June 16th(Saturday I was with my children and do not answer my phone) and it was on my voice mail that if I did not contact them by June 18th they were closing the case. I called them and got NO ONE, only a voice mail and I left a message. Still no call back. So I called another # this morning and they transferred me to the same "Senior Rep" for me to leave another voice mail. I received a call on my cell phone which I had told them only to use after 5pm. She "Sheila" the senior customer rep stated they denied my reimbursement and told me to have the dealership near me reimburse me. Then they possibly would reimburse the dealership. WHAT it is not the dealership I am taking it to to be fixed fault that the vehicle stranded me 9 hours from home 5 hours after I bought it . I told her it is not the money, I have the money to cover the hotel, uber, rental, it is the principal that Cadillac is suppose to be the ELITE of customer service !! I asked to have her supr call me. She said it will be 1-2 business days. Then preceeded to tell me that they consider business days as 8 hours a day and it would be before 48 "business" hours that I would receive a call. So, maybe 5-6 days before I get a call and in the meantime I am stuck with a Cadillac I can not depend on !!!!! BEYOND FRUSTRATED !!!!!
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